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Kallepia Vacation Packages

The room was very clean on arrival and cleaned everyday. The room decor was a little tired. There wall paper behind the bed was peeling from the walls. The bathroom was tired and had evidence of previous fitting that had been on the wall but now replaced leaving the old fitting areas unfinished. The staff are amazing, they really make your holiday special. Kasmira, Zoe, Elena and Sweta are standouts!! Breakfast was good with plenty of selection (you will not be hungry). The Steam room and Sauna are excellent. The Dated bedroom did not spoil our holiday at all. We have booked to go back a new year.

We really enjoyed our stay. Unfortunately one incident left a bad feeling. My friend wanted half board BC of the kosher food. I did not. We arranged it on our 2nd day at the hotel. Dinner was €35 Tue-Thu and €50 Fri-Sat. On Fri at 5 PM I went to reception to cancel my friend’s dinner. She said that for Fri-Sat anyone wanting dinner had to book a table. I confirmed twice and asked about Sat. She confirmed my friend would need to book. On Sat I booked a table for one via WhatsApp and got a confirmation. At checkout we saw a €50 charge for Fri. I reminded her that I had spoken to her the day before and said my friend would not have dinner on Fri. She became confused and said she would call the manager. When he arrived I asked them to check the Fri reservations and see we were not registered for dinner. They said the records were in the closed restaurant and could not be checked. My WhatsApp also showed I booked only one table for Sat. The manager accused me of being disrespectful and using my hands. I apologized and explained this is simply how I talk. I continued calmly. Eventually he told reception to remove the €50 as if he was doing us a favor. Before leaving I apologized again and offered my hand. He shook it without looking at me. After an otherwise wonderful stay this spoiled the end of our experience. We left feeling as though we had been treated like people trying to get something for free because we had simply followed the hotel’s instructions.

It was ok. Is it a 5 star, I don’t think so. More 4 in my opinion

Clean property, great location. Food was excellent too.

Great trip 3 nights spotless hotel and we wanted for nothing,excellent each and everyone of the staff cleaners reception bar staff,pool attendants kitchen and waiters in no particular order spot on. Regards Tony