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Juan Dolio Vacation Packages

The AC in our room was leaking a lot the whole time, we reported but nothing was done. Pool needs maintenance and it looks like they were short staffed.

Great place. Very peaceful and beautiful

Went at the end of June. Overall it was a 3/5. More staff is needed and the staff that were there need more breaks and shorter shifts - they were kind but you could tell they were totally and completely worn out. Room was okay but we stayed with 2 other families and we all had consistent issues with plumbing. Also the room was just unfinished - curtains were missing, places where photos had obviously been had hooks but no frames… things like that. Overall though, not the worst. Buffet was great and very very busy. Somehow the individual restaurants weren’t not very good although they were pretty - so just stick to the buffet. Getting a chair under shade was really tough - the beach was beautiful, but again getting shade was tough because there were so many people. Lots of activities available though which was a plus and the kids had a lot of fun. The excursions were okay too but we spent most of the time in transport rather than on the excursion itself. Once we got to the excursion destinations they were stunning but again, short lived.

My wife and I stayed at the resort for four nights in July to celebrate her birthday and our anniversary. Overall, we had a wonderful experience and felt it was an excellent value. We were able to access the hotel's app about a week before our arrival. I initially had some trouble logging in, but customer service was very responsive and quickly resolved the issue. I highly recommend downloading the app and making restaurant reservations as soon as they become available, as the à la carte restaurants fill up quickly. The only restaurant we were unable to try was the Rodizio, as we didn't realize it was only open on Wednesdays and Saturdays. Every other à la carte restaurant we visited was excellent, with great food and outstanding service. The staff throughout the resort were consistently friendly, welcoming, and helpful. The beach area was beautiful, although we were unable to swim due to a large number of jellyfish in the water during our stay. We spent most of our days at the party pool, which had a fun atmosphere and offered plenty of entertainment throughout the day. While the resort had a few minor cosmetic imperfections, they did not change our overall experience. We thoroughly enjoyed our stay, felt it offered excellent value for the price, and would definitely recommend it to others..

We liked the resort. Our room was clean, everything worked and we were happy about it. The food was great! The staff were awesome!! The beach was good.

Lovely hotel and awesome staff

I font have right to make a la cart reservations,because i stay only one night. At the batroom the shower area wasnt clean.last night late i went to the snack to eat something, i saw many mosquito around the salad and fruit area.This morning i cant sleep,maintenance department was fixed the room up me room 206,too noise and disturb.i spoke already about that with the Front Desk manager and Front desk manager.Boths are very professionals and helpful..they apologized and promise to mee take care about the bad situation s here.The front desk manager offered to me also late check out without charge.I will like come back to this hotel the next year with my family . Great location,nice view of Samana bay, and Samana town.

It’s a bait and switch the address is not where the location is and the rooms shown are not available. It’s still under construction and has regular black outs. Next to a cemetery. Do not stay here pictures not as shown. AGAIN DO NOT STAY HERE BAIT AND SWITCH NOT AS ADVERTISE. And Expedia nor the hotel will compensate.