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Deluxe Chalet

Bed Count 1 Full Bed Maximum Occupancy 6 Max
$137* Per night/room Jan 20 - Jan 21

Hotel Amenities

Renovations + Closures

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

This hotel features 3 outdoor swimming pools, outdoor tennis courts, a health club, and a children's pool. The hotel offers a restaurant, a coffee shop/café, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

A business center is on site at this 4-star property. Event facilities measuring 3361 square feet (312 square meters) include a conference center. This family-friendly hotel also offers a nightclub, spa services, and a terrace. Complimentary uncovered self parking is available on site.

This hotel is a smoke-free property.

  • Free use of nearby fitness center
  • Picnic area
  • Number of outdoor pools - 3
  • Water dispenser
  • Fitness facilities
  • Business center
  • Uncovered parking
  • Porter/bellhop
  • Secured parking
  • Free self parking
  • Dry cleaning/laundry service
  • Uncovered parking
  • Secured parking
  • Conference space size (meters) - 312
  • Free reception
  • Terrace
  • Luggage storage
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Pool umbrellas
  • Outdoor tennis courts - 2
  • Total number of rooms - 100
  • Tennis on site
  • Fireplace in lobby
  • Barbecue grill(s)
  • Coffee/tea in common areas
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Conference space
  • Billiards or pool table
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 1996
  • Free WiFi
  • Pool sun loungers
  • Health club
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Nightclub
  • Supervised childcare/activities (surcharge)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Free long-term parking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Conference space size (feet) - 3361
  • Banquet hall
  • Laundry facilities
  • Television in common areas
  • Arcade/game room
  • Wedding services
  • Garden
  • Multilingual staff

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 2
  • Children's club (free)
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Room Amenities

This hotel offers 100 accommodations with fireplaces and safes. Rooms open to patios. Accommodations offer separate living rooms. Plasma televisions come with premium satellite channels. Accommodations at this 4-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, complimentary toiletries, and hair dryers. This Jagersrust hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is provided daily.

  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Fireplace
  • Ceiling fan
  • Desk
  • Patio
  • Second bathroom
  • Separate sitting area
  • Soundproofed rooms
  • Microwave
  • Cookware, dishware, and utensils
  • Premium TV channels
  • Blackout drapes/curtains
  • Kitchen
  • Separate bathtub and shower
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Stovetop
  • Satellite TV service
  • Free WiFi
  • Plasma TV
  • Deep soaking bathtub
  • Number of living rooms
  • Cribs/infant beds (surcharge)
  • Heating
  • Electric kettle
  • Oven
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 3
  • Number of bathrooms - 2
  • Guidebooks or recommendations
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Grab bar - in shower
  • Accessible bathtub

Parking

Free long-term parking , Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

Onsite venue - restaurant. Guests can enjoy drinks at the bar.

Onsite venue #5 - coffee shop. Guests can enjoy drinks at the bar. Open daily.

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Hot stone massage
  • Deep tissue massage
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Miniature golf on site
  • Golfing nearby
  • Hiking/biking trails on site
  • Horse riding/rental on site
  • Volleyball on site
  • Beach volleyball on site
  • Mountain biking on site
  • Ziplining nearby
  • Playground on site
  • Racquetball/squash on site
  • Ecotours nearby
  • Bicycle rentals on site

Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between ZAR 48 and ZAR 160 per person (approximately)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: ZAR 150.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 6:00 AM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 10 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Noise-free guestrooms cannot be guaranteed

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. Noise-free guestrooms cannot be guaranteed.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. The property is kept vacant for a minimum of 24 hours between guest stays.

Noise-free rooms not guaranteed

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Debit cards not accepted

No shield between guests and staff in main contact areas

Host will greet you

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for ZAR 150.0 per stay.

Pet Policy

  • No pets or service animals allowed

We should mention

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

The property is kept vacant for a minimum of 24 hours between guest stays.

Hotel Names

  • Alpine Heath Resort
  • Three Cities Alpine Heath
  • Three Cities Alpine Heath Jagersrust
  • aha Alpine Heath Resort Jagersrust
  • Three Cities Alpine Heath Resort Jagersrust
  • Alpine Heath Hotel Drakensberg Region
  • aha Alpine Heath Jagersrust
  • aha Alpine Heath
  • aha Alpine Heath Resort Hotel
  • aha Alpine Heath Resort Jagersrust
  • aha Alpine Heath Resort Hotel Jagersrust

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

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