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Holiday Inn Express & Suites Jackson by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Jackson by IHG

Desk, laptop workspace, iron/ironing board, free WiFi
Exterior
Free daily buffet breakfast
Indoor pool
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
$107
includes taxes & fees
Jan 23 - Jan 24, 2026

Explore the area

View in a map
3506 Oneil Dr, Jackson, MI, 49202
  • Place, Jackson Crossing Mall
    ‪2 min drive‬
  • Place, JAX 60
    ‪3 min drive‬
  • Place, Henry Ford Allegiance Health
    ‪7 min drive‬

Room options

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(18 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Accessible Tub)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (2 Queen Beds)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom (2 Queen Beds)

7.8 out of 10
Good
(9 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(26 reviews)
  • 275 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed (Additional Living Area)

9.2 out of 10
Wonderful
(5 reviews)
  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Jetted Tub

  • 375 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 Bedroom, Accessible (Communications Accessible)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Accessible (Communications Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Communications Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

Desk, laptop workspace, iron/ironing board, free WiFi

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications Accessible)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

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Exterior
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  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 641 reviews
Holiday Inn Jackson NW - Airport Road by IHG

About this property

Holiday Inn Express & Suites Jackson by IHG

Jackson hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a business center are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites Jackson by IHG offers 78 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

This Jackson hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Jackson by IHG features an indoor pool and a 24-hour fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, laundry facilities, and express check-in. Onsite self parking is complimentary.

Holiday Inn Express & Suites Jackson by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 8:00 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Jackson Hotel
Holiday Inn Express Jackson
Jackson Country Inn

Holiday Inn Express & Suites Jackson by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 301 out of 573 reviews
Rating 8 - Good. 181 out of 573 reviews
Rating 6 - Okay. 54 out of 573 reviews
Rating 4 - Poor. 22 out of 573 reviews
Rating 2 - Terrible. 15 out of 573 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and easy. Staff are very friendly and attentive. Property was clean and safe. The only con of the stay was parking is a bit crowded. Overall the experience was fabulous!
Stayed 1 night in Sep 2025

8/10 Good

Gabriel

Stayed 2 nights in Sep 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Aug 2025

10/10 Excellent

Kengo

Stayed 1 night in Aug 2025

10/10 Excellent

Kathy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room at the end of the hall and our internet wasn't very good, otherwise the room was great!
Stayed 2 nights in Aug 2025

10/10 Excellent

Jeff

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great as well as the staff. Friendly, helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kathy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice rooms
Stayed 2 nights in Aug 2025

10/10 Excellent

Damaris

Stayed 2 nights in Aug 2025

8/10 Good

Ruth, Winter Park

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite was clean and neat. All the accessories, like refrigerator, microwave, and coffee maker were in working order. The common areas were neat and clean. The hotel staff were helpful and changed towel sets daily as we requested. The office staff were accommodating and kept us in the same suite even though we had two reservations. They also noticed the same sur names on the reservations and placed us next door. Much appreciated! Some times the Wi-Fi was slow and dropped out.
Stayed 3 nights in Aug 2025

10/10 Excellent

Audrey

excellent staff and very clean hotel! the breakfast was awesome and I appreciated the hard worked staff keeping the place in tip top shape.
Stayed 1 night in Aug 2025

6/10 Okay

David

Liked: Cleanliness

Sucks

You charged me $30 dollars more per night than if I had booked it through the Hotel ! Next time I won’t use you and I will be sure to tell others 👎
Stayed 3 nights in Aug 2025

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 1 night in Aug 2025

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to locate, quiet and several food options within walking distance.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, friendly and breakfast!
Stayed 2 nights in Aug 2025

10/10 Excellent

Julie

Traveled with partner
Liked: Cleanliness
Everyone was very nice and helpful.
Stayed 3 nights in Aug 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terible roads in and out.
Stayed 1 night in Aug 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good complimentary breakfast options. Expedia virtual credit card decline delayed check-in considerably.
Stayed 1 night in Aug 2025

10/10 Excellent

Stephan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

8/10 Good

Lowell

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Our only complaint is how uncomfortable the furniture is. But it is not any different than most other hotels.
Stayed 1 night in Jul 2025

8/10 Good

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was nothing to brag about. why cannot you have waffles? Pan cake need to go. No cinnamon rolls. Where the heck was the bacon. The set up for the food area was bad.Hard to move around. We pay for this crappy beakfast as part of the room. Offer the room without the breakfast with cheaper rates. More people would stay here. I would rather go through McDonalds.
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Jul 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean, quiet and nice atmosphere. I am glad that we booked this hotel while visiting family in Jackson. The free breakfast was adequate, definitely have had worse and better. Only complaint was that the bathrooms could have been better, cleaner and a more conducive layout, especially since we'd booked a king suite for our duration there.
Stayed 3 nights in Jul 2025

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
They put us in a handicap ro
Stayed 6 nights in Jul 2025

8/10 Good

Lyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have bedding that fit the pull out couch in room. Had to go to front desk -but beds were very comfy.
Stayed 1 night in Jul 2025