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Comfort Inn

2.5 star property

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Photo gallery for Comfort Inn

Dining
Interior
Premium bedding, in-room safe, desk, iron/ironing board
Exterior
Interior entrance

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
465 Briarwood Dr, Jackson, MS, 39206
  • Place, Parham Bridges Tennis Center
    ‪3 min drive‬
  • Place, Mississippi Coliseum
    ‪7 min drive‬
  • Place, Jackson State University
    ‪12 min drive‬
  • Airport, Jackson, MS (JAN-Evers Intl.)
    ‪17 min drive‬

Room options

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About this property

Comfort Inn

Jackson hotel with free breakfast
Along with WiFi in public areas, this smoke-free hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Comfort Inn offers 119 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.
Wired and wireless Internet access is available for a surcharge. A business center is on site. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a seasonal outdoor pool, coffee/tea in a common area, and dry cleaning/laundry services. Complimentary self parking is available on site.

Comfort Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 AM

Late check-in subject to availability

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Children can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The seasonal pool will be open from May to September

Property is also known as

Hampton Inn Hotel JacksonNorth

Hampton Inn JacksonNorth

Hampton Inn Jackson-North Hotel Jackson

Jackson Hampton Inn

Inn Briarwood Jackson

Comfort Inn Hotel Jackson

Comfort Inn Jackson

Comfort Inn Hotel

Comfort Inn Jackson

Comfort Inn Hotel Jackson

Comfort Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 185 out of 669 reviews
Rating 8 - Good. 183 out of 669 reviews
Rating 6 - Okay. 110 out of 669 reviews
Rating 4 - Poor. 85 out of 669 reviews
Rating 2 - Terrible. 106 out of 669 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Lisa, Pine Prairie

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The clerk was nice.
Stayed 1 night in Sep 2023

2/10 Terrible

Ton

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We went away. This hotel should be taken out of business. Everything is old and not clean. The pool can not be used, the water is all green. The elevators are broken for a long time. We had 2 rooms, they both stank. And the carpets are all dirty in the rooms and hallways. Don’t go to this hotel. Its a shame!!!
Stayed 1 night in Sep 2023

2/10 Terrible

Ronald

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
run down and dirty...
Stayed 2 nights in Aug 2023

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

4/10 Poor

maria

Stayed 1 night in Jul 2023

2/10 Terrible

Jamara

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
There are bed bugs and cockroaches. The elevators don't work, and the room doors dont lock. The building looks like it's falling apart, and it is not up kept or clean. the staff don't even wear uniforms and are not attentive.
Stayed 1 night in Jul 2023

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

6/10 Okay

Robert

Traveled with family

Too tired for stairs!!

I didn’t stay, because the elevator was not working. I stayed at another hotel.
Stayed 2 nights in Jul 2023

2/10 Terrible

Ami

Traveled with group
Disliked: Staff & service, property conditions & facilities
Bed bugs, roaches, falling ceiling, holes in bathroom walls
Stayed 1 night in Jul 2023

10/10 Excellent

Donald

Liked: Staff & service, property conditions & facilities
Great service.
Stayed 1 night in Jun 2023

6/10 Okay

Martha

Traveled with family
A storm had hit this area. The hotel was without internet and could not see reservations. I did not have an opportunity to stay at Comfort Inn.
Stayed 1 night in Jun 2023

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing terrible
Stayed 1 night in Jun 2023

6/10 Okay

Audrey

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2023

2/10 Terrible

Jose

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Remove this hotel from the search engine!

The place didn't look anything like it was presented on the website. The phone and the cable for the TV were disconnected and the room smelled of smoke. They also don't answer the phone. We tried to call the hotel several times prior to our stay and they never answered.
Stayed 1 night in May 2023

6/10 Okay

Cameron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
While the bed and room overall was clean I encountered at least 5 bugs in the apartment

2/10 Terrible

Amanda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disgusting roaches and mold everywhere

Stayed 1 night in May 2023

4/10 Poor

Rebecca

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The hotel was super bare, the outside and inside were dirty and the sheets had stains.
Stayed 1 night in May 2023

2/10 Terrible

logan

Traveled with group
Disliked: Cleanliness, property conditions & facilities
Dirty not well maintained and roach. Infested would not ever book here again
Stayed 1 night in May 2023

6/10 Okay

tom

Liked: Staff & service
Hotel was a little older and dingy overall room was clean. Bathtub didn't have a stopper so I couldn't soak after 14 hours of driving. I was surprised that it was quiet at night.
Stayed 1 night in May 2023

2/10 Terrible

Lori

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Horrible, elevator was down so asked for a room on the first floor for my elderly mom. Got a handicapped room that flooded when I took a bath. We get another room and the smoke detector goes off every 2 minutes. And we see roaches in that bathroom. Plus pool was dreadful not at all like it’s pictured. It was brown with cigarette butts in it! The sheets were stained as were they he pillow cases. And no other place to go at 1:00 a.m. We traveled 6 hours and couldn’t even rest. The lady at the desk was nice, the only positive. I was baffled that anyone would actually rent out any room in such conditions. Falsely advertised!! No Comfort to be found there. Go anywhere else.
Stayed 1 night in May 2023

2/10 Terrible

Melvin

Disliked: Cleanliness, property conditions & facilities
The hotel was not clean and many things were In a serious state of disrepair. The staff seemed indifferent. I would recommend against staying there even considering the low price. Tonight I am staying in a much nicer hotel, similar price within a couple miles and in a better neighborhood (Wingate by Wyndham). I normally find Choice Hotels to be better value than Wyndham, but clearly not this time.
Stayed 1 night in May 2023

2/10 Terrible

Rodrick

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Y'all need y'all a** whopped

When we 1st got to our room, unknown stain on 1 bed. Couldn't call the desk, no phone. Had to walk all the way to front desk to get clean sheets. As I'm at the front desk, my kids call me to tell me the remote is broken and doesn't work. We go to dinner at chilli's nextdoor. When we returned to shower and get ready for bed, dun dun dun... NO TOWELS, not a one. Had to walk all the way back down to get em. Lady on duty was a doll. Now as we were trying to go to sleep, the pillows... Trash, and roaches took over the bathroom like we were in their way. And as we lay, some strange dude trying to open our door, thank God I had a gun. THE DEADBOLT DOESN'T WORK AT ALL !!!! WHICH IS ILLEGAL FOR A HOTEL. Bottom line, we'll never stay here again. And the app won't let me upload the pictures I've taken
Stayed 1 night in May 2023

6/10 Okay

Bonita

Liked: Staff & service
Disliked: Property conditions & facilities
The room had multiple roaches or water bugs, which was disconcerting. Staff is very good.
Stayed 1 night in May 2023

4/10 Poor

Stacy

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean
Stayed 1 night in May 2023

8/10 Good

Heather

Stayed 1 night in Apr 2023