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Mercure Inverness Hotel

4.0 star property

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Photo gallery for Mercure Inverness Hotel

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Eco-friendly toiletries, hair dryer, towels
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
$82
includes taxes & fees
Nov 2 - Nov 3

Explore the area

View in a map
Church Street, Inverness, Scotland, IV1 1DX
  • Place, Inverness Castle
    ‪4 min walk‬
  • Place, Inverness Cathedral
    ‪7 min walk‬
  • Place, Eden Court Theatre
    ‪10 min walk‬
  • Airport, Inverness (INV)
    ‪13 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

8.4 out of 10
Very good
(16 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(25 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

7.2 out of 10
Good
(16 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free WiFi

Double Room, 1 Double Bed (Compact)

8.8 out of 10
Excellent
(13 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(9 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

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Exterior
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About this property

Mercure Inverness Hotel

4-star hotel in Inverness City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services. Housekeeping is available on request.
Mercure Inverness Hotel offers 121 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Mercure Inverness Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
33 Church St Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Reviews

Mercure Inverness Hotel Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 352 out of 1013 reviews
Rating 8 - Good. 354 out of 1013 reviews
Rating 6 - Okay. 169 out of 1013 reviews
Rating 4 - Poor. 90 out of 1013 reviews
Rating 2 - Terrible. 48 out of 1013 reviews

Reviews

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Near train station.
Stayed 1 night in Jul 2025

6/10 Okay

Winifred Mary E

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Double bed was against wall. Only one chair. Notice in bathroom saying floor and shower get slippery when wet, but you had to ask for a mat - presumably once you had fallen!!! no handrail in shower area.
Stayed 4 nights in Jul 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and nice hotel.
Stayed 1 night in Jul 2025

8/10 Good

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Very hot on a hot day.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Shabby

Tired. Old. Shabby. Definitely close to the train station and the tourist strip.
Stayed 1 night in Jul 2025

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, great location, had some issue with hot water in the bathroom. We were told afterwards that there is trick to make the hot water appear but were not told at check-in so we were not able to shower… Nice breakfast and very nice staff
Stayed 1 night in Jul 2025

8/10 Good

gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staying in city center Inverness.

The staff at this hotel are amazing-every one of them! The hotel is noisy. I moved to the river side on the third day. Lots of partying out side, very loud, most nights till 2 a.m. The rooms have been redone but are small. The river view is lovely. I was hoping for a quieter place. But the advantage of being in the heart of the city was great. I could walk to anything.
Stayed 7 nights in Jul 2025

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
location
Stayed 2 nights in Jul 2025

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic breakfast, decent hotel that overlooked the river
Stayed 1 night in Jul 2025

6/10 Okay

Charles, Cool

Stayed 1 night in Jun 2025

6/10 Okay

James

Stayed 1 night in Jun 2025

4/10 Poor

James

Stayed 1 night in Jun 2025

6/10 Okay

Patti

Traveled with family
The size was nice. For 2 people- 1 set of towels, no one at checkout, older building
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Stayed 1 night in Jun 2025

8/10 Good

Joel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean, bed was comfy, shower had good pressure, breakfast was buffet style. Parking is limited, but manageable. Great location for walking the city.
Stayed 1 night in Jun 2025

6/10 Okay

Valence

Liked: Cleanliness, property conditions & facilities
Location was great Room is a bit small
Stayed 3 nights in Jun 2025

8/10 Good

Brian

Stayed 1 night in Jun 2025

6/10 Okay

Samantha, atlanta

Traveled with group
Liked: Cleanliness
Great location. Looks old and staff were not as welcoming as other places we stayed in Scotland.
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kelly

Stayed 3 nights in May 2025

10/10 Excellent

EDITH

Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Comfortable and pleasant stay. However, overall, building along with rooms need to be renovated as its age and clear signs of deterioration could easily be seen.
Stayed 1 night in May 2025

4/10 Poor

Graeme

Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel is ok, very noisy at a weekend, do t forget your earplugs, rooms are dated and the car parrk has no signage to tell you to pay at reception, i got stung for 24 quid to park overnight, without any refund from reception.
Stayed 1 night in May 2025

8/10 Good

william

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well situated in centre of Inverness, compact room has bed access from one side only and overlooking the street it’s noisy at night. Staff were friendly and efficient.
Stayed 2 nights in May 2025

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Inverness trip

Poor lighting in the room. No air conditioning. Reception not always helpful. Taxi from dedicated phone line did not arrive.
Stayed 5 nights in May 2025