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Mercure Inverness Hotel

4.0 star property

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Photo gallery for Mercure Inverness Hotel

Daily English breakfast for a fee
Breakfast, lunch and dinner served
Eco-friendly toiletries, hair dryer, towels
Exterior
Breakfast, lunch and dinner served

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
The current price is $334
includes taxes & fees
Jun 7 - Jun 8

Explore the area

View in a map
Church Street, Inverness, Scotland, IV1 1DX
  • Place, Victorian Market
    ‪1 min walk‬
  • Place, Eastgate Shopping Centre
    ‪2 min walk‬
  • Place, Inverness Castle
    ‪4 min walk‬
  • Airport, Inverness (INV)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

8.4 out of 10
Very good
(20 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.6 out of 10
Excellent
(33 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Double Room, 1 Double Bed

7.6 out of 10
Good
(20 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact) | In-room safe, desk, iron/ironing board, free WiFi

Double Room, 1 Double Bed (Compact)

8.4 out of 10
Very good
(15 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Double Room, 1 Double Bed

8.4 out of 10
Very good
(15 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

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About this property

Mercure Inverness Hotel

4-star hotel in Inverness City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, 24-hour room service, and concierge services. Housekeeping is available on request.
Mercure Inverness Hotel offers 121 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Mercure Inverness Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
33 Church St Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 33 Church St Brasserie

Things to do

  • Billiards/pool table

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Check-out

Check-out before 11:00 AM

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night

Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 15.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness

Inverness Mercure

Inverness Mercure Hotel

Mercure Hotel Inverness

Mercure Inverness

Mercure Inverness Hotel

Mercure Inverness Hotel Scotland

Inverness Ramada

Ramada Inverness

Mercure Inverness Hotel Hotel

Mercure Inverness Hotel Inverness

Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 358 out of 1003 reviews
Rating 8 - Good. 352 out of 1003 reviews
Rating 6 - Okay. 161 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 50 out of 1003 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Pawel

Liked: Cleanliness, staff & service
Disliked: Amenities
Noise everywhere rooms not soundproofed couldn't sleep left early and got a bus home can hear staff and other guests through the walls even with window closed can hear traffic
Stayed 1 night in Feb 2026

10/10 Excellent

Allan

Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Great stay everything was as we wanted, 2nd time staying at this hotel.We’llbeback next year
Stayed 4 nights in Feb 2026

10/10 Excellent

Ronald

Stayed 1 night in Jan 2026

8/10 Good

Hilary

Liked: Cleanliness, staff & service
Clean room, excellent and hardworking reception staff
Stayed 3 nights in Jan 2026

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, amenities
Room was clean, staff were polite and helpful, just very noisy from road behind
Stayed 1 night in Jan 2026

8/10 Good

Patricia

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Location was ideal
Stayed 1 night in Jan 2026

8/10 Good

Hilary

Liked: Cleanliness, staff & service
Staff really good. Room clean and had quality toiletries and standard drinks tray. Only problem was outside hotels control - v noisy on back of hotel (away from river) with yelling in street 10pm to midnight every night
Stayed 1 night in Jan 2026

8/10 Good

Dianna

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly, helpful staff. Spotless room. Heating inadequate in room
Stayed 1 night in Jan 2026

10/10 Excellent

Mrinmoy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location great, staffs great, cleanliness great. Overall it was a great stay.
Stayed 2 nights in Dec 2025

8/10 Good

Alexander

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room was perfect
Stayed 1 night in Jan 2026

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Bit noisy the first night due to a loud generator in the building next door but reception staff were very helpful and moved us to a quiet room on the other side for our second night. If staying again I’d request a river-facing room, not street-facing (as there was also some noise when the pubs on the street side closed).
Stayed 2 nights in Jan 2026

10/10 Excellent

Andrew

Stayed 1 night in Jan 2026

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel in town centre
Stayed 1 night in Dec 2025

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel inverness! Good location also
Stayed 3 nights in Dec 2025

6/10 Okay

vivian, blairgowrie

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed here many times before. Breakfast was average,new years day Breakfast was terrible . Room 102 a disgrace for a privilege room. Noisy, drafts from windows that were supposed to be sealed and cramped room also. What saved the day was one particular member of staff on Breakfast duty and her name Sylvi. Very lucky to have her as member of staff.
Stayed 3 nights in Dec 2025

8/10 Good

Shaun

Stayed 1 night in Dec 2025

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Breakfast is really good and friendly staffs
Stayed 1 night in Dec 2025

8/10 Good

Rhuari

Traveled with family
Liked: Cleanliness, staff & service, amenities
Managed to get our room well before check-in time which was ideal. Breakfast was really good. Centra location which is great. Can be slight noise from pubs/clubs on same street but still get to sleep fine.
Stayed 1 night in Dec 2025

4/10 Poor

Evelyn

Traveled with family
Disliked: Amenities
The room toilet was extremely small and seat next to the wall . It was smelly due to poor ventilation or sewage problem. Room very dark and extremely bad sound proof (or should I say no sound proof at all). The shower hose was so short think it looked like for children only. The hotel was run down though location was good .
Stayed 2 nights in Dec 2025

8/10 Good

IAN, Huntly

Liked: Cleanliness, amenities, property conditions & facilities
Room was very good, staff excellent, breakfast was excellent, great choices.
Stayed 3 nights in Dec 2025

8/10 Good

Denise

Traveled with partner
Liked: Cleanliness, amenities
The staff member on reception was extremely helpful.
Stayed 1 night in Dec 2025

2/10 Terrible

Andrew

Stayed 5 nights in Nov 2025

2/10 Terrible

Norman

Traveled with partner, Traveled with family
Extreme noise outside on street and then neighbouring room residents started shouting and screaming around 3 am Police knocking on room door at 5am demanding access as night porter had given our room number as the location of the disturbance.
Stayed 1 night in Dec 2025

10/10 Excellent

Fiona

Stayed 1 night in Dec 2025