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Inside Passage Vacation Packages

Avoid like the plague!!! This hotel has an ancient heating system and they/you are unable to turn down the thermal heating in rooms. The walls radiated with heat and during mid 60 Degree days the rooms were unbearable with the windows completely open during the night. It was the absolute worst hotel experience during my lifetime and I travel a lot. Everyone in the hotel also complained and management acted like nothing was wrong. A maintenance man confirmed they are unable to turn off the thermal heating because all the showers would have nothing but ice cold water. Seriously it was actually that bad!!!

Stayed at The Waterfront for a conference in June. The staff were LOVELY - very upbeat, welcoming and helpful. The rooms are quite pretty and the beds are comfortable. The floor of my room had some stray dirt and wrappers, likely just missed during house cleaning (everything else, including the sheets and bathroom, was very clean), which is what led to the 3/5 star cleanliness rating. Parking is super easy, it’s just out front. The hotel was undergoing some construction when I stayed there, but it was never a bother. There was however some road noise, as the major road through Juneau passes right next to the hotel. It probably wouldn’t have been an issue if I was on the other side of the hotel though (and I would have missed out on beautiful sunset views of the harbor). The gym is pretty basic, just some free weights and a couple of machines, but if you’re in Juneau for outdoor stuff it shouldn’t matter much.

WE walked from the airport. 13 min. It was a short walk to the bus stop which we rode to Juneau twice $2/each. Very helpful staff. Very awesome room.

Very happy with this stay