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SureStay by Best Western Huntsville University Area

2.5 star property

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Photo gallery for SureStay by Best Western Huntsville University Area

Free breakfast
Lobby
Desk, iron/ironing board, free WiFi, bed sheets
Free breakfast
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
$86
includes taxes & fees
Sep 4 - Sep 5

Explore the area

View in a map
4404 University Drive, Huntsville, AL, 35816
  • University of Alabama-Huntsville
    ‪11 min walk‬
  • The Orion Amphitheater
    ‪3 min drive‬
  • US Space and Rocket Center
    ‪3 min drive‬
  • Huntsville, AL (HSV-Huntsville Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)
  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(12 reviews)
  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 338 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 286 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay by Best Western Huntsville University Area

Huntsville hotel close to University of Alabama-Huntsville
Laundry facilities, a 24-hour front desk, and free breakfast are available at this hotel. Self parking is free.
SureStay by Best Western Huntsville University Area offers 57 air-conditioned accommodations with hair dryers. 42-inch LED televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

A complimentary breakfast is offered. Onsite self parking is complimentary. A total renovation of this property was completed in January 2024.

SureStay by Best Western Huntsville University Area has designated areas for smoking.

A complimentary breakfast is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • No elevator
  • Wheelchair-accessible parking

More

  • 2 floors
  • Designated smoking areas
  • Renovated entire property - January 2024
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed on property.

We should mention

This property does not have elevators

Property is also known as

Grand Palace Inn Huntsville
Huntsville Knights Inn Motel
Knights Inn Huntsville
Huntsville Knights
Grand Palace Huntsville
Grand Palace Inn
SureStay by Best Western Huntsville University Area Hotel
SureStay by Best Western Huntsville University Area Huntsville

SureStay by Best Western Huntsville University Area Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 136 out of 242 reviews
Rating 8 - Good. 50 out of 242 reviews
Rating 6 - Okay. 27 out of 242 reviews
Rating 4 - Poor. 13 out of 242 reviews
Rating 2 - Terrible. 16 out of 242 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was good very clean smelled good
Stayed 1 night in Jun 2025

10/10 Excellent

TOLUWALOPE

Traveled with group

Relaxing

My stay at SureStay was pleasant and quiet. I had no problems with the traffic or neighborhood. It was not noisy. A very safe environment and close to downtown. Bud and Hamsita were very accommodating and friendly.
Stayed 3 nights in May 2025

8/10 Good

John

Stayed 2 nights in May 2025

8/10 Good

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience for the price, usually when the price is more affordable than others, so is service and quality, but this place was nice and had a very kind staff and I honestly didn’t see or find anything wrong. Thank you for the stay!
Stayed 1 night in May 2025

8/10 Good

Jellique

Business traveler
Liked: Cleanliness, staff & service, room comfort
It was a good cheap stay. The breakfast area is small but sufficient. My only complaint was that the neighborhood was very sketchy.
Stayed 3 nights in Apr 2025

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel at good price
Stayed 1 night in May 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing! I was originally going to be traveling with another girl, but I ended up traveling alone at the last minute. I am in a wheelchair, and not only did they come outside to me when they saw me wrestling a wheelchair out of the car, and asked for my ID and card to check me in without having me come inside, but they also asked since I was traveling alone instead of with someone else if I wanted to be in an accessible hotel room they had available since I only needed one bed, so I ended up with a much nicer room than I expected, which was a lot easier for me to get around. The hotel room was clean. The bed was soft. The room had a refrigerator and microwave, which was amazing since I packed all of my lunches and dinners for that trip. They have an amazing continental breakfast. I had a bagel with cream cheese and a banana every day. They held the door of the breakfast/front desk area for me to make it easier to get in and out with the wheelchair every time I went there. Checking out was easy. Parking was easy. All of the staff that I interacted with were kind. I highly recommend this hotel!
Stayed 4 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
security
Stayed 1 night in May 2025

10/10 Excellent

Calvin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

MAY

We found a roach in our room. When we told the manager
Stayed 2 nights in May 2025

6/10 Okay

Jeremy

Stayed 1 night in May 2025

10/10 Excellent

Mollie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent for the price! Great location.
Stayed 2 nights in May 2025

10/10 Excellent

Skylar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best bang for your buck! We stayed here for a concert, it was only 7 mins away from the venue (The Orion). Super clean, nice room, and quiet! Kind staff and decent free breakfast :)
Stayed 1 night in May 2025

6/10 Okay

Aracili

Stayed 1 night in May 2025

10/10 Excellent

chevaness

Stayed 1 night in Apr 2025

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and it was very clean although not the newest it was very nice
Stayed 4 nights in Apr 2025

10/10 Excellent

jb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was very nice and polite.would stay there again.
Stayed 1 night in Apr 2025

8/10 Good

Terry

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

RACHEL, La Verne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

William

Business traveler
Liked: Cleanliness, staff & service
An average stay but competitive price.
Stayed 1 night in Mar 2025

8/10 Good

Lucia

Liked: Cleanliness, staff & service
All goid, but door hinge broken on bathroom door
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for price

Room was clean and given an update. The location was great for where we needed to be and things we needed to do. The bed was comfortable and an adequate about of pillows were provided. The only thing i didnt care for was the vent in the bathroom had some kind of light in it and you could see straight into the wall. Made me nervous about cameras but i didnt see any. Breakfast was lacking as most places are. Overall a great stay for the location and price. Would stay again.
Stayed 1 night in Mar 2025