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Superior City View Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$113* Per night/room May 20 - May 21

Deluxe Harbour View Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe City View Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Harbour View Twin Room with Club Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior City View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Harbour View Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Amenities

Property Features

JEN Hong Kong by Shangri-La features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 1033 square feet (96 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, multilingual staff, and coffee/tea in a common area.

JEN Hong Kong by Shangri-La is a smoke-free property.

  • Express check-in
  • Coffee/tea in common areas
  • Elevator
  • Fitness facilities
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Business center
  • Express check-out
  • Meeting rooms
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free WiFi
  • Limo or town car service available
  • Free wired internet
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Swimming pool
  • Outdoor seasonal pool
  • Safe-deposit box at front desk
  • Conference space size (meters) - 96
  • Luggage storage
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Conference space size (feet) - 1033
  • Laundry facilities
  • Parking (limited spaces)
  • Total number of rooms - 283
  • Television in common areas
  • 24-hour fitness facilities
  • Number of floors - 28
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Room Amenities

JEN Hong Kong by Shangri-La offers 283 accommodations with safes and complimentary bottled water. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Room service (limited hours)
  • Refrigerator
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Desk
  • In-room climate control (air conditioning)
  • Iron/ironing board (on request)
  • Free bottled water
  • Premium TV channels
  • Wireless internet access
  • Blackout drapes/curtains
  • Slippers
  • Shower only
  • Cable TV service
  • Free WiFi
  • Free wired internet
  • LCD TV
  • Separate bedroom
  • Towels provided
  • Bedsheets provided
  • Number of bedrooms - 1
  • Number of bathrooms - 1
  • Electrical adapters/chargers

Parking

Parking (limited spaces)

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Cafe Malacca - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Club Lounge - This rooftop bar overlooks the ocean. Reservations are required. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately HKD 238 for adults and HKD 238 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Contactless check-in and contactless check-out are available.

One child stays free

UnionPay

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Car not required

Security system

Staff does not wear personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 11

Guests are not provided with hand sanitizer

Events/parties not allowed

Social distancing measures are not in place

Contactless check-in is available

No rollaway/extra beds available

No cribs (infant beds) available

Property does not follow regional sanitization guidelines

Property does not follow a brand or regulatory agency's sanitization guidelines

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Children stay free

Individually-wrapped food options are not available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

We should mention

The seasonal pool will be open from June to September.

Pool access available from 7:30 AM to 7:30 PM.

One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

A car is not required for transportation to and from this property.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Hong Kong Traders
  • Hong Kong Traders Hotel
  • Traders Hong Kong
  • Traders Hong Kong Hotel
  • Traders Hong Kong Shangri-La
  • Traders Hotel Hong Kong
  • Traders Hotel Hong Kong Shangri-La
  • Traders Hotel Shangri-La Hong Kong
  • Traders Shangri-La Hong Kong
  • Traders Shangri-La Hotel Hong Kong
  • Hotel Jen Hong Kong
  • Hotel Jen
  • Jen Hong Kong
  • Jen Hotel Hong Kong
  • Traders Hotel Hong Kong by Shangri La
  • Hotel Jen Hong Kong Shangri-La
  • Jen Hong Kong Shangri-La
  • Hotel Hotel Jen Hong Kong by Shangri-La Hong Kong
  • Hong Kong Hotel Jen Hong Kong by Shangri-La Hotel
  • Hotel Hotel Jen Hong Kong by Shangri-La
  • Hotel Jen Hong Kong by Shangri-La Hong Kong
  • Traders Hotel Hong Kong by Shangri La
  • Hotel Jen Hong Kong
  • Hotel Jen Hong Kong by Shangri La
  • Hotel Jen Shangri-La
  • Jen Shangri-La

Hotel Reviews

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