Quality Inn Franklin

Property class: 2.5

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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, two bedside tables, a nightstand, a lamp, and a telephone.

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(33 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a bed, two bedside lamps, a telephone, a small table, and a sofa.

Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, and two framed pictures on the wall.

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Room, 2 Queen Beds, Accessible, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a window with curtains.

Standard Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(27 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn Franklin

Franklin hotel close to Scottish Tartans Museum
An indoor pool, a 24-hour business center, and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Quality Inn Franklin offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Quality Inn Franklin is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Franklin
Comfort Inn Hotel Franklin
Franklin Comfort Inn
Comfort Hotel Franklin
Comfort Inn Franklin Hotel
Quality Inn Hotel
Quality Inn Franklin
Comfort Inn Franklin
Quality Inn Hotel Franklin

Quality Inn Franklin Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 340 out of 744 reviews
Rating 8 - Good. 240 out of 744 reviews
Rating 6 - Okay. 105 out of 744 reviews
Rating 4 - Poor. 34 out of 744 reviews
Rating 2 - Terrible. 25 out of 744 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast!
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Property was clean, very limited staff, Breakfast was good.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

If you’re looking for just okay, then this would be the place.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful I arrived early and they were very helpful I had questions about local transportation they informed no uber, Lyfts or few but provided great transportation alternative
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was adequate but there is a wonderful affordable alternative if needed (just down the hill at the Ingles...
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay, check-in was a breeze. Staff was more than helpful. Our room was big and clean and smelled fresh. And the indoor pool was very clean and didn’t have that typical chlorine indoor pool smell. The bed was very very comfy. we were very pleased with our stay and would definitely stay there again.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Property was sufficient for a quick overnight stay. It is neat but tired looking. The breakfast was not very good
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Chose this hotel for location close to family. It was clean & had a good breakfast, would stay again.
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The staff were helpful
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected, it's a nice clean place.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location but breakfast could do with more options. The room, bathroom and linen were clean but one of the bed covers had some marks. Overall a comfortable stay.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was comfortable and clean. The bed was comfortable. The breakfast was good but no fruit.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
All services were satisfactory
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean, very comfortable, staff was accommodating.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms good breakfast close to shopping and dining
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Very nice location to surrounding attractions.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fine. The woman working the breakfast was very attentive. Our room was spacious and comfortable.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the first time in May . The staff were very kind and helpful. The room was very nice. At first I thought the bed was too low. Let me tell you it was so comfortable.The pillows and the bed were so comfortable it was a wonderful night sleep . We would definitely stay here again .
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was very good !
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay
Stayed 1 night in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in a great location
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay! Room was clean, good breakfast. Definitely would stay here again.
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We arrived at the property outside. The property is old and outdated. Inside of the property is old and outdated. None of the emergency light fixtures in case of an emergency. None of them worked. The elevator was old. The room was clean. Staff was pleasant, but I wouldn’t stay there again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location safe area
Stayed 2 nights in Aug 2025