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Hicaco Vacation Packages

great place.

The bellman was the only good part of this experience . They were great . The front desk staff was unfriendly and unwelcoming. When asked about local things to do etc they said go to the other desk and notion over there ... well no on was over there wherever that was . I booked 3 rooms he-front desk staff gave me 2 rooms with balconies and I without, after checking in and realizing this , the front desk agents says oh well as long as the 2 with balconies are happy . He taught this was humorous.. definitely wasn't . Wouldn't stay here again

Nice apartment ! Clean and great location

Good environment , stuff etc and the location very close to the malls , and other restaurants

Excellent location with lots of. Chsracter

El staff es espectacular. Atentos, gentiles, siempre listos para ayudar. La comida es maravillosa y el hotel es bello, con mucho carácter. Me encantó, volveré sin duda.

Arrived at ny 12 noon check in per my registration with a couple of bags of perishable items to cook over the stay. Once I arrived I was told that they do not do check in until 3 PM. I showed them that the check in per my reservation was at 12 noon and that I had purchased food that could not sit in a hot car for three hours. I was told that they would expedite the room cleaning and inform me soon on the check in. I returned in 45 minuted and there was another associate there that stated that they would not be checking me in until 3 PM. I again told them about the perishable items and my check in time being 12 PM and they told that was not their problem. I asked to speak to a supervisor and then had to drive to another building to speak to him. After another 45 minutes of speaking to him to figure out what to do I was allowed to put items in the refrigerator of the room. 1 1/2 hours of ny food sitting in my car in the hot son. They finally allowed me to enter the room at 3 PM even though my check in time was 12 noon. The hot water also did not work in the master bedroom although it was fixed 1 hour before my check out time.