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Hicaco Vacation Packages

Great place

The hotel is amazing, clean, great location and a lot to do. The only issue I had was it didn’t have a microwave in the room and when I asked front desk staff if they can reheat my food, they declined and said they can’t do it. The front desk told me to go to the hotel restaurant but even the manager there said that she cannot do it. So after a long day of adventures I had to come back to my hotel room and eat cold food. My other issue was that they didn’t have wine glasses and was like I need to purchase from the bar. Other than that my stay was great. Breakfast was really good as well. I do hope they sort out the microwave situation tho. At least have one accessible for guests to use.

The hotel room didn’t have an iron and ironing board. There was no coffee maker or kettle, these are essentials and expected as a minimum. The name of the hotel includes a casino but there is none on property. Apart from that all else went well.

The bed was fine, but the closet and the floor were quite dirty. There was also an unpleasant smell in my room.

The unit we stayed in was large and fully equipped, with a balcony and a full kitchen. The building was secure and conveniently located within walking distance to everything in casco viejo. There are lots of shops and restaurants nearby and we felt mostly safe walking around. The only issue we had was that the code to our lockbox didn’t work when we arrived. However, we texted the property staff and they were able to give us another code that worked right away. The internet in the unit worked fine, but be sure to have a data plan or eSIM so that you can connect with the property and order Ubers, especially when you first get in, as the WiFi in the airport can be very spotty.

Perfect location