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Get an overview of this hotel
5-star Hermanus guest house in Westcliff

Popular property highlights

Free self parking
Free WiFi
Outdoor pool
Laundry facilities
24-hour front desk

Location

Located in Westcliff, this luxury guesthouse is 0.6 mi (1 km) from Cliff Path and within 3 mi (5 km) of Hemel-en-Aarde Valley and Whalehaven Winery. Fernkloof Nature Reserve is 2.8 mi (4.5 km) away.

Property Features

Along with an outdoor pool, this guesthouse has concierge services and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk, and free newspapers are onsite.

Room Amenities

All 11 rooms feature thoughtful touches like bathrobes and slippers, along with conveniences such as sitting areas and coffee makers. Balconies or patios and minibars are standard, as are LCD TVs with satellite channels.

Languages Spoken

  • English

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Hotel Policies

Payment types

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: ZAR 125 for adults and ZAR 125 for children (approximately)
  • Airport shuttle fee: ZAR 1300 per room

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property accepts credit cards. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.Individually-wrapped food options are available for breakfast.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Gloves are available to guests

Food service has been amended for enhanced safety

Property follows sanitization practices of Safe Travels (WTTC - Global)

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

No cribs (infant beds) available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Service animals not allowed

Individually-wrapped food options are available for breakfast

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

No pets and no service animals are allowed at this property.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Individually-wrapped food options are available for breakfast.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Enhanced food service safety measures are in place.

Hotel Names

  • Ocean Eleven Guest House Hermanus
  • Ocean Eleven Guest House
  • Ocean Eleven Hermanus
  • Ocean Eleven Guesthouse Hotel Hermanus
  • Ocean 11 Guesthouse
  • Ocean Eleven Guest House Guesthouse Hermanus
  • Ocean Eleven Guest House Guesthouse
  • Ocean Eleven Hermanus
  • Ocean Eleven Guest House Hermanus
  • Ocean Eleven Guest House Guesthouse
  • Ocean Eleven Guest House Guesthouse Hermanus

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Hotel Amenities

Property Features

Ocean Eleven Guest House features an outdoor pool, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. For a surcharge, the property provides a shuttle from the airport to the hotel (available 24 hours) and an area shuttle. This luxury guesthouse also offers concierge services, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Ocean Eleven Guest House has designated areas for smoking.

  • Area shuttle (surcharge)
  • Luggage storage
  • Airport transportation - pickup (surcharge)
  • Breakfast available (surcharge)
  • Concierge services
  • Designated smoking areas
  • 24-hour front desk
  • Pool umbrellas
  • Laundry facilities
  • Tours/ticket assistance
  • Total number of rooms - 11
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Outdoor pool
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities

Room Amenities

Ocean Eleven Guest House offers 11 accommodations with safes and bathrobes. Rooms open to balconies or patios. Accommodations offer separate sitting areas. LCD televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include slippers, complimentary toiletries, and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Separate sitting area
  • Iron/ironing board (on request)
  • Turndown service
  • Slippers
  • Satellite TV service
  • LCD TV
  • Balcony or patio
  • Bed sheets not available

Parking

Free self parking

Internet

Available in some public areas: Free WiFi

Food & Drink

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:00 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • In-room accessibility

Nearby Activities

Recreational amenities at the guesthouse include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Scuba diving nearby

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