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The Ridges Resort on Lake Chatuge

3.5 star property

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Photo gallery for The Ridges Resort on Lake Chatuge

Front of property - evening/night
Outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas, sun loungers
Lake
Balcony
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Breakfast available
  • Pool

Explore the area

Map
3499 US Highway 76 W, Hiawassee, GA, 30582
  • Chatuge Lake
    ‪2 min drive‬
  • Georgia Mountain Fairgrounds
    ‪10 min drive‬
  • Brasstown Bald Mountain
    ‪30 min drive‬

Room options

Standard Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Lakeside King

Lakeside King | Premium bedding, pillowtop beds, desk, laptop workspace

Lakeside King

  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Lakeside Two Queen

Lakeside Two Queen | Premium bedding, pillowtop beds, desk, laptop workspace

Lakeside Two Queen

  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Resort Side King

Premium bedding, pillowtop beds, desk, laptop workspace

Resort Side King

  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Resort Side Two Queen

Premium bedding, pillowtop beds, desk, laptop workspace

Resort Side Two Queen

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Accessible

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Ridges Resort on Lake Chatuge

3.5-star Hiawassee hotel with 2 restaurants
2 restaurants, a marina, and a water park (surcharge) are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 2 bars/lounges, and a 24-hour fitness center are onsite. Housekeeping is available on request.
The Ridges Resort on Lake Chatuge offers 66 accommodations with coffee/tea makers and designer toiletries. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. 50-inch LCD televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An outdoor tennis court, a marina, and a water park (surcharge) are featured at the hotel. In addition to a seasonal outdoor pool, other recreational amenities include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a water park (surcharge), The Ridges Resort on Lake Chatuge features a marina and an outdoor tennis court. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 10000 square feet (929 square meters) include a conference center. This family-friendly hotel also offers an outdoor pool, a 24-hour fitness center, and a terrace. Onsite self parking is complimentary.

The Ridges Resort on Lake Chatuge is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:00 AM.
The Oaks Lakeside Kitchen - This fine-dining restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Marina Station - This family restaurant specializes in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; USD 19 per person
  • 2 bars/lounges
  • 2 restaurants
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Marina Station
  • The Oaks Lakeside Kitchen

Things to do

  • 24-hour gym
  • Boat tours
  • Canoeing
  • Fishing
  • Helicopter/airplane tours
  • Karaoke
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Personal motorized watercraft
  • Piano
  • Pickleball
  • Shopping
  • Water park

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Water park (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Conference center (10,000 square feet of space)

Outdoors

  • Barbecue grill
  • Dock
  • Firepit
  • Garden
  • In the mountains
  • Marina
  • On a lake
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Built in 1987
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Intelity Gem mobile app before check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 35 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15 per night
Cribs (infant beds) are available for USD 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • City/local tax: USD 5.0
  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room coffee
  • Newspaper
  • Phone calls
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 19 per person
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool without adult supervision

Property is also known as

Ridges Resort Ascend Htl Collection Member Young Harris
Ridges Hiawassee
Ridges Resort Ascend Htl Collection Member
Ridges Resort Hiawassee
Ridges Resort Young Harris
Ridges Young Harris
Ridges Ascend Htl Collection Member Young Harris
Ridges Ascend Htl Collection Member
The Ridges Resort Marina an Ascend Htl Collection Member
Ridges Ascend Htl Collection
The Ridges On Lake Chatuge
The Ridges Resort on Lake Chatuge Hotel
The Ridges Resort on Lake Chatuge Hiawassee
The Ridges Resort Marina Ascend Hotel Collection
The Ridges Resort on Lake Chatuge Hotel Hiawassee
The Ridges Resort Marina an Ascend Htl Collection Member

The Ridges Resort on Lake Chatuge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 510 out of 902 reviews
Rating 8 - Good. 233 out of 902 reviews
Rating 6 - Okay. 81 out of 902 reviews
Rating 4 - Poor. 51 out of 902 reviews
Rating 2 - Terrible. 27 out of 902 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Chance

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
We loved the look but the guy at the FD when we checked in seemed to wish he worked somewhere else. Then we got a bucket of ice which looked like either machine was dirty or water was, or both.. Room was spotless, and rest of area was beautiful..would stay again..
Stayed 1 night in Feb 2025

10/10 Excellent

CAREN

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

4/10 Poor

Shannon

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities
No trashcan in the bathroom. And you charged me $170 when they only got 123 and that’s on top of the credit that I had in Expedia for 35 room was supposed to be $102.
Stayed 1 night in Feb 2025

8/10 Good

Matt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

charlene

Traveled with partner
Liked: Cleanliness, amenities
The area is nice. The hotel looks like it is doing some updates and it is needed. The outside areas are in need of repair (gazebos, roofs)
Stayed 1 night in Feb 2025

10/10 Excellent

James Johnathon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have had the privilege to visit this resort twice now. I love the atmosphere. The only thing I would change is that the beds aren’t super comfy but I also have back issues so they may be just fine to others that don’t struggle with back issues.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rengen

Stayed 2 nights in Oct 2024

6/10 Okay

ENRIQUE, West Palm Beach

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We’ve traveled around the state of GA many times from FL and we’ve stayed here three times now. Our first time we fell in love with it all. This time the only worth while is the restaurant. From front desk not being the friendly welcoming as it was to remodeling and floors not once vacuumed in four nights we were there. Our room was so worn and not even close to a resort experience. I got the feeling it changed hands and it’s not what it was. We for one, will be looking elsewhere next time we are in the area but definitely will make it to The Oak Lake Kitchen.
Stayed 1 night in Jan 2025

10/10 Excellent

Carolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and staff were very friendly and accommodating.
Stayed 1 night in Jan 2025

10/10 Excellent

rafael

Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities
We chose this property while we were visiting Helen, Ga. This was a great choice, the property sells itself. Nice fire pits on cool nights. The hotel offers free s’mores to the guest. Good times for family and friends.
Stayed 2 nights in Oct 2024

8/10 Good

Martin

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Quiet and pretty resort

We stayed at the Ridges Resort for Christmas while visiting family. The Pros: The resort's main area had floor to ceiling windows, overlooking a beautiful lake, a lovely Christmas tree and a warm fireplace. Definitley felt warm and cozy for the holidays. The rooms were clean. The cons: The resort was a bit on the outdated side. it took 10-15 minutes for the hot water to kick-in once the shower or sink was turned on. Overall a good stay. Very quiet without a lot of activity.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Ana

Disliked: Cleanliness, property conditions & facilities
Super dirty no a 4 star hotel
Stayed 1 night in Dec 2024

8/10 Good

Janna

Stayed 1 night in Jan 2025

6/10 Okay

dunia

Liked: Room comfort
it’s a nice property the carpets are old so they need to changed out makes everything look old
Stayed 2 nights in Dec 2024

4/10 Poor

Laisa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly I don't know what makes this place a resort, for me it's just a hotel. There's nothing to do, if I got bored, imagine my 2 year old son. The place needs renovation, the carpet is dirty and looks old, the room was dirty, especially the bathroom, and judging by the smell of the bed linens, they didn't seem to be clean. The view for the lake is nice, but based on everything else it's not worth the price. Disappointed, I definitely wouldn't go back.
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool Resort

It was amazing. Awesome views and beautiful rooms and lobby.
Stayed 1 night in Dec 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved it

We loved the room view, the smores, the common areas, and great customer service. Definitely a good place to stay
Stayed 3 nights in Dec 2024

6/10 Okay

Kelly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful

The property is beautiful but is falling apart and is not worth it the charge 25 resort fee but there are no amenities (news paper n coffee are not worth 25 dollar a day ) I had a 6 days stay no housekeeping I was told my room will be service on the 3rd day I never happen I clean the room myself got my own towel from the front seat etc . On my 5th day the housekeeper walk in to my room without knocking or saying anything I was coming out of the shower There construction material all over the property not safety secure which is a hazard n plain irresponsibility The new removeted room are full of dirty dusk and is impossible to breath in there All the lights in the outside area by the lake broken is completely dark out there safety hazard To firewood going the wood In general a mess not worth the money
Stayed 5 nights in Dec 2024

10/10 Excellent

Hansel

Traveled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Niki

Stayed 1 night in Nov 2024

8/10 Good

Pamela

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I enjoyed my stay. The facilit was clean and the grounds were beautiful. We did not leave all day because it was so nice to walk around. However, the resort charges $25 per person for a resort fee. We were told this covered the nightly smores and firepits. Unfortunately, the two nights we stayed the firepits were not ignited. I chose the resort because of the firepits and the beautiful landscape. I was so looking forward to sitting by the firepit. We were told by two front desk staff that they would be lit from 8pm tob10pm. My fiance felt so bad for me he wanted to lite the fire himself. Please don't disappoint another guest. I traveled great distance for this experience and was definitely misled. Other wise, i say give them a try!
Stayed 2 nights in Dec 2024