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Holiday Inn Express Helen by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Helen by IHG

Exterior
Exterior
Free daily continental breakfast
Property amenity
In-room safe, desk, iron/ironing board, free WiFi

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
$112
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
8100 South Main Street, Helen, GA, 30545
  • Place, Alpine Helen/White County Convention and Visitors Bureau
    ‪3 min walk‬
  • Place, Helen Festhalle
    ‪8 min walk‬
  • Place, Helen Tubing & Helen Water Park
    ‪10 min walk‬

Room options

View all photos for Standard Room - Non Smoking

In-room safe, desk, iron/ironing board, free WiFi

Standard Room - Non Smoking

  • 291 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Walk in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed (Walk in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility Accessible, Communications)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible (Mobility Accessible, Communications)

9.8 out of 10
Exceptional
(9 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(6 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(23 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible (Communications)

7.6 out of 10
Good
(4 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Mobility, Communications)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Mobility, Communications)

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Roll-in Shower (Communications Accessible)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Roll-in Shower (Communications Accessible)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Mobility Accessible (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Mobility Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Balcony (Communications)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible, Balcony (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

View from room

Suite, 1 King Bed, Balcony

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Helen by IHG

Helen hotel with coffee shop/cafe
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center.
Holiday Inn Express Helen by IHG offers 86 accommodations with DVD players and safes. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided.

This Helen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 18 years old are not allowed in the swimming pool.

Holiday Inn Express Helen by IHG features an indoor pool and a 24-hour fitness center. The hotel offers a coffee shop/cafe. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 3325 square feet (309 square meters) include a conference center. This business-friendly hotel also offers gift shops/newsstands, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express Helen by IHG is a smoke-free property.

A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Golf
  • Indoor pool
  • Private wine tours
  • Vineyard
  • Wine tasting room
  • Wine tours

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Conference center (3,325 square feet of space)

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Vineyard

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Grab bar in shower
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 11 PM
Guests under 18 years old are not allowed in the swimming pool
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Helen
Holiday Inn Express Helen
Express Helen By Ihg Helen
Holiday Inn Express Helen by IHG Hotel
Holiday Inn Express Helen by IHG Helen
Holiday Inn Express Helen an IHG Hotel
Holiday Inn Express Helen by IHG Hotel Helen

Holiday Inn Express Helen by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 622 out of 825 reviews
Rating 8 - Good. 141 out of 825 reviews
Rating 6 - Okay. 30 out of 825 reviews
Rating 4 - Poor. 14 out of 825 reviews
Rating 2 - Terrible. 18 out of 825 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Clean and comfy with friendly staff.
Stayed 1 night in Aug 2025

10/10 Excellent

amanda, Dacula

Stayed 2 nights in Aug 2025

8/10 Good

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and not to fair from the square
Stayed 1 night in Aug 2025

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place to stay. Great breakfast and great staff. Very helpful. Only complaint is some of the plug in receptacles didn’t work.
Stayed 6 nights in Aug 2025

10/10 Excellent

LeLond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff was excellent, very friendly and went above and beyond to make our stay great. very clean hotel, worker was continually sweeping and cleaning floors and dusting. one of the best hotels that i have stayed at. I recommend everyone stay at this hotel you will not be disappointed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Aug 2025

8/10 Good

Benjamin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I gave this property 4 stars. It would have been 5 except for the fact that my room wasn't ready at the time check-in, 3 pm. I had to wait an 1 1/2 hours for someone to "inspect the room".
Stayed 2 nights in Aug 2025

10/10 Excellent

Tammra

Liked: Cleanliness, staff & service, property conditions & facilities
Great choice!
Stayed 2 nights in Aug 2025

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time in Helen! We will definitely be back. Hotel was quiet, clean, and the staff was friendly and helpful.
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel and staff were excellent. Only Problem we had to leave a day to a issue at home
Stayed 2 nights in Aug 2025

10/10 Excellent

Robert, Norris City

Liked: Cleanliness, staff & service, property conditions & facilities
Close to downtown Helen. We stayed one night and liked it well enough to go ahead and book another night in same room. Staff was helpful
Stayed 1 night in Aug 2025

10/10 Excellent

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Easy check in and out. Nice hot breakfast bar. Excellent coffee. 1/2 mile walk to town center.
Stayed 1 night in Aug 2025

10/10 Excellent

Denise

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

All Around Great Experience

Hotel was VERY clean, in an excellent location and staff were exceptionally friendly both when we checked in and out. Location was quiet, offered easy access to town/sites and afforded ample parking 24/7. Above all, beds were so, so comfortable with plenty of pillows. There was an in-room fridge we really appreciated. And the bathroom was clean and well-stocked with delicious-smelling products. We’d definitely stay here again and highly recommend it for future visitors!
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Stayed 2 nights in Aug 2025

10/10 Excellent

Miguel, Spencer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious, good breakfast, conveniently located.
Stayed 1 night in Aug 2025

10/10 Excellent

Nanci

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable. Super close to tubing and festhall. Firm comfortable bed. Breakfast service area was poorly designed and the layout and flow causes lots of crowding at peak breakfast hours.
Stayed 1 night in Jul 2025

4/10 Poor

Juan Pablo

Business traveler
Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Stayed 1 night in Jul 2025

8/10 Good

Beatrice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all my family had a great experience staying at this hotel. Great service from staff, clean room, great location with restaurants within walking distance. Will come back and do recommend for others.
Stayed 1 night in Jul 2025

10/10 Excellent

Raushanah

Stayed 1 night in Jul 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tom

Stayed 1 night in Jul 2025

8/10 Good

Joy

Liked: Cleanliness, staff & service
Breakfast was not good
Stayed 1 night in Jul 2025

10/10 Excellent

Brandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025