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Villa Inn & Suites, SureStay Collection by Best Western

2.5 star property

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Photo gallery for Villa Inn & Suites, SureStay Collection by Best Western

Lobby
Exterior
Reception
Lobby
Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Gym
  • Pet friendly
  • Housekeeping
  • Laundry
$145
includes taxes & fees
Nov 7 - Nov 8

Explore the area

View in a map
1605 ON-11, Hearst, ON, P0L 1N0
  • Place, Hearst Golf and Country Club
    ‪8 min walk‬
  • Place, Galerie 815
    ‪3 min drive‬
  • Place, Johnson's Lake
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking

9.4 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking

9.8 out of 10
Exceptional
(18 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Suite, 1 King Bed, Non Smoking, Kitchenette | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Kitchenette

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Suite, 2 Queen Beds, Non Smoking, Kitchenette | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave | Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Pet Friendly)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Hypo-allergenic bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Villa Inn & Suites, SureStay Collection by Best Western

Hearst hotel walkable to Hearst Golf and Country Club
Along with a fitness center, this smoke-free hotel has a sauna and laundry facilities. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, free newspapers, a convenience store, and a garden are onsite. Housekeeping is available on request.
Villa Inn & Suites, SureStay Collection by Best Western offers 60 accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Villa Inn & Suites, SureStay Collection by Best Western features a sauna and a fitness center. Wireless Internet access is complimentary. Guests can enjoy a complimentary breakfast each morning. This Art Deco hotel also offers a terrace, barbecue grills, and a vending machine. Onsite self parking is complimentary.

Villa Inn & Suites, SureStay Collection by Best Western is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:00 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:00 AM to 9:30 AM

Things to do

  • Gym
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lever door handles
  • No elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

More

  • 1 floor
  • 100% renewable energy
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2017
  • Double-glazed windows
  • Fireplace in lobby
  • Local artist showcase
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 5:30 AM - 2:00 AM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
2 total (up to 30 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators

Property is also known as

Villa Inn Suites
Villa Inn & Suites, SureStay Collection by Best Western Hotel
Villa Inn & Suites, SureStay Collection by Best Western Hearst

Villa Inn & Suites, SureStay Collection by Best Western Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 297 out of 400 reviews
Rating 8 - Good. 80 out of 400 reviews
Rating 6 - Okay. 11 out of 400 reviews
Rating 4 - Poor. 7 out of 400 reviews
Rating 2 - Terrible. 5 out of 400 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and helpful. The room was clean. It was a very easy check on
Stayed 3 nights in Jul 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

2/10 Terrible

Katrina

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Scheduled Power Outage During our stay

Checked in late as we are tired. Driving from Nova Scotia back to Alberta and stopped in to shower and get a good sleep. My daughter was in the middle of a shower and the power went out! I am PETRIFIED of the dark and require a night light. Our room keys don’t work in the door because of the power outage. This is scary. Lady at the front doesn’t know what’s going on and can’t provide any answers or solutions. So, we are making shadow puppets on the ceiling.
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay!

From start to finish - checked out a day early - everything was great! Walked in and was served right away. Check in was easy and quick. Staff was very friendly and hotel was clean. Room was clean and comfortable. Breakfast was fine, scrambled eggs, sausage patties, cereals, toast, bagels, English muffins, yogurts, and hot coffee. Had to check out a day early, and was refunded for the extra day I had prepaid. Forgot my allergy pillow when I checked out and they contacted me right away and held it for me. Excellent customer service! Would definitely stay here again, and recommend it to anyone travelling to Hearst.
Stayed 6 nights in Jul 2025

10/10 Excellent

Marysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

catherine

Stayed 1 night in Jul 2025

10/10 Excellent

Valerie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay here. It was quiet, clean and we felt safe. Staff were quick checking in and out. Modern building and rooms. Breakfast runs till 9am which is a bonus. Will definitely be returning!
Stayed 1 night in Jul 2025

10/10 Excellent

Iyya

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Jun 2025

8/10 Good

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

villa in hearst

i enjoyed my stay. the bed was just right and fell asleep fast.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Emma

Stayed 1 night in Jun 2025

10/10 Excellent

Dave

Stayed 1 night in Jun 2025

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, room comfort
Très satisfait!
Stayed 1 night in Jun 2025

8/10 Good

Makala

Liked: Cleanliness, staff & service, property conditions & facilities
Second stay at this property, breakfast was closed before the stated time and we waited 10 minutes to check in as no one was at the desk after ringing the bell twice and calling the hotel; stay otherwise was good.
Stayed 1 night in Jun 2025

6/10 Okay

Lynn

Traveled with family
Liked: Property conditions & facilities, room comfort
Costumer service could use some work. Not the friendliest staff. We asked for a receipt and they said they couldn’t provide one because we booked online. They said they would arrange to have it sent via email but we didn’t receive it.
Stayed 1 night in Jun 2025

10/10 Excellent

Makala

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in.
Stayed 1 night in Jun 2025

10/10 Excellent

Slavek

Stayed 6 nights in May 2025

10/10 Excellent

Logan

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, highly recommend.
Stayed 4 nights in Apr 2025

10/10 Excellent

Uday

Stayed 1 night in Jun 2025

10/10 Excellent

Chuck

Stayed 1 night in May 2025

8/10 Good

Karin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Comfortable right off the highway for easy arrival and departure
Stayed 1 night in May 2025

10/10 Excellent

Priscilla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a friendly environment did not mind the breakfast, but needs extra stuff
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and amenities.
Stayed 1 night in May 2025