2/10 Terrible
mtazi
Feb 7, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort looked nice. you cant get help from the staff they walk pass you several times. Most of the staff is rude. I Encountered 2 nice staff memebers the whole time The managers don’t communicate. It was black mold in the shower they wanted to spray lysol on it. The Room service was cold. The buffets were mediocre.The toilet seat was loose they came to fix it and made it worse . It smelled in the bathroom they poured something in the toilet and asked me did i smell it still right after they poured it. They ran out of towels and wash clothes. towels for the pools Been to several islands and resorts this is the worst i’ve experienced. It took forever to get drinks i asked 3 people for 1 drink including the manager took 45 minutes to get it. I would not recommend the island Because of the way the staff were at this resort i have a feeling the whole Island is like that. for the price i expected it to be a nice place with friendly staff and for it to smell proper
mtazi
Stayed 4 nights in Dec 2024