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Hamlet Vacation Packages

Although it was not listed as one of the amenities, the pictures listed for this Hotel include it's pool, which was unavailable, locked, empty and filthy. Inside the room, upon first entering, there was a horrid smell that choked you as you came into the room. The mirror for the bathroom was cracked, the bedsheets had multiple holes in them and the towels were dirty, stained, and ripped. There was not even a latch lock for the door of the room which had open ground access. When asked the staff for help, there was either an attitude through the phone or a staff member redirecting me to someone else who wasn't readily there. There were no active managers on site and it was in a bad neighborhood. Do not recommend going here.

ANTS WAS ALL IN THE ROOM AND WAS INSIDE OF OUR TOWELS

I enjoyed my stay, the staff were always helpful, I needed to clean my clothes & they called across the parking lot to Embassy Suites to confirm I could use their facility, then to a laundromat down the street. Our room was clean & comfortable. I would book another stay here definitely.

Our room smelled a little too much from the deodorizer they use --- too heavy.

Although it is an older place, the staff was very friendly and helpful.