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Sheraton Hamilton Hotel

3.5 star property

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Photo gallery for Sheraton Hamilton Hotel

Front of property - evening/night
Property video
Banquet hall
Executive Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$146
includes taxes & fees
Jan 4 - Jan 5, 2026

Explore the area

View in a map
116 King St W, Hamilton, ON, L8P4V3
  • Place, Hamilton Convention Centre
    ‪2 min walk‬
  • Place, Art Gallery of Hamilton
    ‪2 min walk‬
  • Place, TD Coliseum
    ‪2 min walk‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

9.2 out of 10
Wonderful
(71 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

8.8 out of 10
Excellent
(62 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(11 reviews)
  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Executive lounge

Club Room, 1 King Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Corner

  • 385 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, City View (Fireplace)

Junior Suite, 1 Bedroom, City View (Fireplace) | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 Bedroom, City View (Fireplace)

  • 689 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed, City View (Fireplace)

Junior Suite, 1 King Bed, City View (Fireplace) | Premium bedding, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, City View (Fireplace)

  • 669 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View | Living area | 55-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed with Sofa bed, City View

  • 997 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed

Executive Suite, 1 King Bed with Sofa bed | Premium bedding, in-room safe, desk, blackout drapes

Executive Suite, 1 King Bed with Sofa bed

  • 1474 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior
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  • Pet friendly
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4.5 out of 5, Wonderful, 1,001 reviews
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About this property

Sheraton Hamilton Hotel

Hamilton hotel connected to a shopping center, steps from Art Gallery of Hamilton
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. Housekeeping is available on request.
Sheraton Hamilton Hotel offers 301 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sheraton Hamilton Hotel features an indoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and 20 meeting rooms. Event facilities measuring 18000 square feet (1672 square meters) include a conference center. This business-friendly hotel also offers a rooftop terrace, a library, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Sheraton Hamilton Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Chagalls Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
LOFT Lounge - This bar serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Starbucks Coffee Shop - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (CAD 17.95 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 19 to 29 for adults and CAD 12 to 17 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chagalls Restaurant
  • LOFT Lounge
  • Starbucks Coffee Shop

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (18,000 square feet of space)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Fixed shower seat
  • Grab bar in bathtub (35 inches high)
  • Grab bar in shower (29 inches high)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 50 per accommodation, per stay, plus a deposit of CAD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 19 to 29 for adults, and CAD 12 to 17 for children
  • Covered self parking fee: CAD 17.95 per day (in/out privileges)
  • Pet deposit: CAD 50 per stay
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hamilton Hotel
Hamilton Sheraton
Hamilton Sheraton Hotel
Hotel Sheraton Hamilton
Sheraton Hamilton
Sheraton Hamilton Hotel
Sheraton Hotel Hamilton
Sheraton Hamilton Hotel Ontario
Sheraton Hamilton Hotel Hotel
Sheraton Hamilton Hotel Hamilton
Sheraton Hamilton Hotel Hotel Hamilton

Sheraton Hamilton Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1001 reviews
Rating 8 - Good. 225 out of 1001 reviews
Rating 6 - Okay. 63 out of 1001 reviews
Rating 4 - Poor. 28 out of 1001 reviews
Rating 2 - Terrible. 27 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
😊
Stayed 1 night in Sep 2025

10/10 Excellent

Kim

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent, area was a bit sketchy. Hotel bar and restaurants we outstanding.
Stayed 1 night in Sep 2025

10/10 Excellent

Joseph

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing! They were terrific. The rooms were comfortable and large. The gym was fantastic! The area around the Sheraton can be a bit dodgy, but the homeless do not bother you or accost you, like you may find in other cities.
Stayed 3 nights in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness
Stayed 1 night in Sep 2025

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were comfy, clean and well stocked. The restaurant offered great meals and the staff there were excellent! Also enjoyed the pool facilities.
Stayed 2 nights in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Ilene

Liked: Cleanliness, amenities, property conditions & facilities
The minute you walked into the hotel you felt at home. Everyone was so friendly and helpful. The junior suite was so beautiful and comfortable. Very clean. I will definitely stay again.
Stayed 3 nights in Sep 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Checking in and staff was excellent However the staff member on the 17th floor (club floor) was quite rude That’s my only complaint
Stayed 1 night in Sep 2025

8/10 Good

George

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed one night but it was a very enjoyable experience.
Stayed 1 night in Sep 2025

8/10 Good

Maria

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience
Stayed 2 nights in Sep 2025

10/10 Excellent

Greg, St Catharines

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk was super!
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamilton stay

Room was clean and nice
Stayed 1 night in Sep 2025

10/10 Excellent

Rick

Stayed 2 nights in Sep 2025

10/10 Excellent

Marissa

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was so nice! The service was amazing and the room was beyond comfortable! Would definitely come back!
Stayed 3 nights in Sep 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, amenities
Great location, clean and quite
Stayed 3 nights in Sep 2025

6/10 Okay

Daniela

Liked: Cleanliness
A reliable hotel with good-sized rooms, a business centre, gym/pool and restaurant/bar
Stayed 2 nights in Sep 2025

10/10 Excellent

Jason

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely corner room, very clean - only complaint is that bath towels are small, rough, and thin, more like you would find in a bargain motel. Bar was nice - staff is great and accomodating, but understaffed the weekend I was there. Desk staff was very helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Hubert, Burnham

Stayed 3 nights in Sep 2025

8/10 Good

Corey

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome, the connection to Jackson Square is great.
Stayed 2 nights in Sep 2025

6/10 Okay

M

Liked: Room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Ryan

Stayed 1 night in Sep 2025

4/10 Poor

Jo

Business traveler
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Overall the hotel is clean and the bed was great. The location is strategic if you want to be downtown Hamilton. However there were a lot of little things wrong. The room wifi did not work. The mini fridge froze the food, the room service had left their cleaning cloth behind in the room. Parking of the hotel was an additional $20 per day charge. There was no free breakfast. These things made it less of a superior experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ali

Stayed 4 nights in Sep 2025

6/10 Okay

Kathy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There was some people bagging right next to the doors going in
Stayed 1 night in Aug 2025