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Haven Inn

2.5 star property

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Photo gallery for Haven Inn

Reception
Hallway
Reception
BBQ/picnic area
Desk, free WiFi, bed sheets

Reviews

7.0 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi
$79
includes taxes & fees
Nov 24 - Nov 25

Explore the area

View in a map
1870 Main St W, Hamilton, ON, L8S 1H7
  • Place, Tiffany Falls
    ‪3 min drive‬
  • Place, McMaster University
    ‪5 min drive‬
  • Place, W. J. McCallion Planetarium
    ‪7 min drive‬
  • Airport, Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, free WiFi, bed sheets

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | Desk, free WiFi, bed sheets

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

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About this property

Haven Inn

Motel in Ainslie Wood
A 24-hour front desk, free self parking, and free WiFi in public areas are available at this smoke-free motel.
Haven Inn offers 15 air-conditioned accommodations with complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. This Hamilton motel provides complimentary wireless Internet access. Housekeeping is provided daily.

Wireless Internet access is complimentary. Onsite self parking is complimentary.

Haven Inn is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 25

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: CAD 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators

Property is also known as

Hotel Hamilton
Haven Inn Motel
Haven Inn Hamilton
hamilton inn motel
Haven Inn Motel Hamilton
Hotel White Chapel Gardens

Reviews

Haven Inn Reviews

7.0

Good

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness
Rating 10 - Excellent. 323 out of 1013 reviews
Rating 8 - Good. 251 out of 1013 reviews
Rating 6 - Okay. 180 out of 1013 reviews
Rating 4 - Poor. 97 out of 1013 reviews
Rating 2 - Terrible. 162 out of 1013 reviews

Reviews

10/10 Excellent

Stelios

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Elizabeth

Stayed 1 night in Aug 2025

2/10 Terrible

Noorin

Disliked: Cleanliness, staff & service, property conditions & facilities
The room wasn’t clean and it smelled so weird. The pillows had
Stayed 2 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and management
Stayed 3 nights in Aug 2025

6/10 Okay

Manees

Liked: Staff & service
Stayed 1 night in Aug 2025

4/10 Poor

Basil

Disliked: Cleanliness
Accessible
Stayed 1 night in Aug 2025

4/10 Poor

Gloria

Disliked: Cleanliness, property conditions & facilities
Bathroom was not clean properly . A lot of dirt in between tiles which is appalling
Stayed 3 nights in Aug 2025

2/10 Terrible

Delna

Disliked: Cleanliness, property conditions & facilities
The photos for this motel are extremely misleading (side note: this is not an inn). The room I was put in wasn’t at all somewhere I felt okay sleeping; I ended up leaving and booking at a hotel elsewhere without staying just after midnight the day I checked in. From the missing drawers on the dresser, dirty floor/grim around the mini fridge, grungy bathtub, no-long-white greyed out face towels, banged up door and half puttied/painted walls, inexplicable fruit flies even though there was no food around, and mosquitos hanging out inside the room, I did not feel comfortable taking any of my items out of my luggage or sleeping in the bed. Also, I did not appreciate having to give my credit card number over the phone after being left a voicemail saying my reservation was cancelled even though it was clearly stated on Expedia that payment was due upon check in at the site. Essentially got burned for $313 that quite frankly I should have been refunded. Especially since I was told I was going to be moved to another room on the 3rd day I was meant to be there because they had someone else booked in the gross one I was in for the Friday (even though I was already there and checked in on Wednesday), which doesn’t make sense). I’m sure this motel may serve its purpose for those who aren’t discerning about cleanliness but it should not be advertised with misleading photos and information. The only positive was that the woman working the front desk was nice.
Stayed 3 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room and grounds very clean. Staff very friendly and accommodating.
Stayed 1 night in Aug 2025

4/10 Poor

Gage

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit was dirty, stunk & the AC did not work. Additionally I booked two nights and they told me Expedia only had me booked for one night, I ended up going to Best Western in Brantford instead, a much better experience. I would NOT recommend this location. Also, their excuse for avalibilty was for their “regulars” they keep rooms open “just in case”, sure what a great way to run a business. The last who checked me in was great, friendly and resourceful, that was the only good experience here.
Stayed 1 night in Aug 2025

8/10 Good

Sara

Traveled with partner
Liked: Staff & service
It was pretty good for the most part the duvet had holes in it though and the sheets had some stains also a lot of the tv channels weren’t available but other than that it was good
Stayed 1 night in Aug 2025

6/10 Okay

Kerri

Disliked: Property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Rodney

Traveled with group
Liked: Cleanliness, staff & service
Super friendly and helpful staff. Room was ok. Had everything you need. Safe, clean, park right by your room. But rough around the edges. Can't beat the price.
Stayed 1 night in Aug 2025

8/10 Good

Nagen

Liked: Cleanliness, staff & service, property conditions & facilities
Likes = light , bed ac oven fridge. Peace and quiet environment away from chaos Dislikes = water , shower, ..not enough water for shower...no water taps for pure drinking , Little bit far from main highway bus stop
Stayed 2 nights in Aug 2025

2/10 Terrible

Doug

Disliked: Cleanliness, amenities, property conditions & facilities
Property and room was nothing like shown on web. Very dirty, broken air conditioning. Absolutely disgusting. Never go there. Cheap for a reason !!! Beware !!!
Stayed 1 night in Aug 2025

10/10 Excellent

steven

Liked: Cleanliness, staff & service, property conditions & facilities
This property was quiet and well looked after. The staff was polite and helpful.
Stayed 4 nights in Jul 2025

6/10 Okay

Tiksha

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Not clean, and the air conditioner doesn’t work. But it was cheap, so I didn’t expect much.
Stayed 2 nights in Aug 2025

8/10 Good

Harinder

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Front desk took time to show us everything in the room from TV to AC. Room was neat. Just the door lock had some issues when exiting.
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, very helpful
Stayed 1 night in Aug 2025

2/10 Terrible

Brian

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very dirty rooms. Bug everywhere. Toilet was ready to fall off. Baseboards look like never cleaned
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor customer service

They cancelled my reservation the day of arrival. They refused to give it back to me. My partner then called to see if they had any rooms and they then gave it to him! The guy on the phone was extremely rude!
Stayed 4 nights in Jul 2025

6/10 Okay

Jon

Ok
Stayed 1 night in Jul 2025

8/10 Good

Teklehanes

Liked: Cleanliness
The bed was noisy so fixe
Stayed 1 night in Jul 2025

6/10 Okay

Pierre

Traveled with family
Its an aberage motel, when they pass for empty the garbage the close the a/c i suppose to save money on electricity when we came back the room.was very hot.
Stayed 3 nights in Aug 2025

2/10 Terrible

Maybelle

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025