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Sleep Inn & Suites

2.5 star property

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Photo gallery for Sleep Inn & Suites

Lobby
Lobby
Pool
Lobby sitting area
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Pet friendly
  • Laundry
  • 24/7 front desk
$104
includes taxes & fees
Aug 25 - Aug 26

Explore the area

View in a map
18216 Col Henry K Douglas Dr, Hagerstown, MD, 21740
  • Hagerstown Premium Outlets
    ‪1 min drive‬
  • Hagerstown Roundhouse Museum
    ‪5 min drive‬
  • Maryland Theater
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪15 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Shower, hair dryer

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Double Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room, 2 Double Beds, Non Smoking

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Lobby sitting area

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4.3 out of 5, Excellent, 1,139 reviews
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About this property

Sleep Inn & Suites

Hagerstown hotel with free breakfast
This hotel features a fitness center, WiFi in public areas, and coffee/tea in a common area. Free buffet breakfast and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Sleep Inn & Suites offers 96 accommodations with safes and complimentary newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wireless Internet access is available for a surcharge. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 1163 square feet (108 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary self parking is available on site.
A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 10.00 per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

Pool access available from 7 AM to 11 PM

Property is also known as

Sleep Inn Hagerstown
Sleep Inn Hotel Hagerstown
Sleep Inn & Suites Hotel
Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hotel Hagerstown

Sleep Inn & Suites Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 207 out of 737 reviews
Rating 8 - Good. 224 out of 737 reviews
Rating 6 - Okay. 131 out of 737 reviews
Rating 4 - Poor. 83 out of 737 reviews
Rating 2 - Terrible. 92 out of 737 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

huaping

Traveled with partner
Disliked: Property conditions & facilities
the wall and carpets need repaint/redo. The exercise room is better than I expected.
Stayed 1 night in May 2025

8/10 Good

John, Wolfeboro Falls

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine, but bathroom design was a bit odd.
Stayed 1 night in May 2025

4/10 Poor

Miriam

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Do not book

Arrived and was informed pool not open this season. Was not offered someone to bring towels or sheets and blankets. Breakfast terrible. Room’s lights did not work in some areas. The tv remote did not work! Disappointed children!
Stayed 2 nights in May 2025

10/10 Excellent

Latesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay friendly staff
Stayed 2 nights in May 2025

8/10 Good

Reno

Liked: Cleanliness, staff & service, amenities
Everything was great, excellent breakfast! Only issue that I was unaware off before checking in was that the pool and hot tub were not usable at the time of my stay.
Stayed 3 nights in Apr 2025

2/10 Terrible

Richard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loss of power
Stayed 2 nights in Apr 2025

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money saved

First room was filthy. Second room at least looked a little better. Ceiling falling in bathroom. Hallway stank to high heaven.
Stayed 3 nights in Apr 2025

6/10 Okay

Wilhelm

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Average facility, very nice staff. The free breakfast was slim pickings and almost gone with an hour left in breakfast time slot.
Stayed 1 night in Apr 2025

6/10 Okay

Brian

Liked: Room comfort
Disliked: Property conditions & facilities

One night max

While it was ok for a single night stay, I wouldn't recommend it for longer than that. Common areas and rooms need updating immediately. Carpeting is old and worn, and the room amenities are spartan and also outdated.
Stayed 1 night in Apr 2025

6/10 Okay

kim

Liked: Room comfort
Disliked: Property conditions & facilities

Going downhill

Carpet ripped in 2 places. Bathroom had hair still in shower and house keeping didn’t look to be a priority Pool out of order for upgrades. But no work being done. Use to stay here every time. This will be the last.
Stayed 3 nights in Mar 2025

2/10 Terrible

JoElla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible night service

The place was terrible. there was poop on the walls on the toilets. I complained about it. The one girl showed me five different rooms that were filthy. She finally told me either. I take the last one or I could leave. We took it only because it was late at night and we were tired.
Stayed 2 nights in Apr 2025

8/10 Good

lorraine

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Staff & service

Breakfast not well stocked. Ran out of milk.

Stayed 4 nights in Apr 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, room comfort

One night only

Location of hotel is very good. Located right off highway, this hotel is near a Walmart, Waffle House and plenty of gas stations and other food choices. The front desk and breakfast attendant were very nice. The room/hotel is outdated. It could have been cleaner. The rug in our room definitely had not been vacuumed. We were just passing through for the night, so we didn’t care about the lack of updates, but would not recommend if staying more than one night.
Stayed 1 night in Apr 2025

10/10 Excellent

LOIS, WICHITA

Liked: Cleanliness, staff & service
Friendly, helpful person at the front desk.
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory Alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Henry

Disliked: Property conditions & facilities
Wore furniture and missing lamp
Stayed 1 night in Mar 2025

8/10 Good

Miaoping

Stayed 1 night in Mar 2025

4/10 Poor

Ashley

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful, not worth the low price

The hotel over all was very dirty, the ac didnt work, the pool was broke, the breakfast food made my kids sick. Overall a terrible experience. We will never stay there again.
Stayed 2 nights in Mar 2025

4/10 Poor

Jason

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here for one night with my wife and daughter on the way to Washington DC just to sleep over. Front desk lady was nice, but the property is *terrible.* I was in room 420… Right. Literally, the room number was written with a Sharpie on the wall outside of the door. The entire floor reeked of weed. Which is fine, except for I was on a no smoking hall, and the smell of weed makes my wife feel nauseous. The bathroom only had a sliding door which had no handle on it. There were dozens of dirty fingerprints all over it where people have tried to open and close it. The pillows were square…? And small. Didn’t sleep at all. The lights were out in the stairwells, making them dark. Material was also peeling off of the walls in the stairwell, and it looked as if there were black mold growing under it. We couldn’t wait to get out of there. Checked in at 11 PM and we’re out by 9. I travel a lot and this is by far the worst property I’ve been in in a very, very long time. I don’t even remember the last time I wrote a review. But I wanted to make sure this one was recorded. Looking for a post apocalyptic walking dead vibe, then you’ll enjoy. Otherwise, go somewhere else.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Jill

Traveled with partner
It was close to a lot of restaurants but the fact I couldn't have a working TV in my room was frustrating.
Stayed 2 nights in Mar 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good. Room was clean. Small TV. Hot tub and pool were not working. Hall carpet very stained
Stayed 1 night in Mar 2025

2/10 Terrible

Robert

Disliked: Property conditions & facilities
The hotel had no cable service so no TVs. What? They misled us at checkin with a sign saying there "may" be some trouble with cable. There was no may about it. They should have been upfront and given us the chance to find another hotel.
Stayed 1 night in Mar 2025