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Quality Inn & Suites Hagerstown

Property class: 2.5

Choose dates to view prices

Photo gallery for Quality Inn & Suites Hagerstown

A hotel lobby with a reception desk, a dining area, and a plant.
A hotel lobby with a beige carpet, a beige sofa, red chairs, a coffee table, and framed pictures on the wall.
A hotel room with a bed, a sofa, a coffee table, and a framed picture on the wall.
A self-service breakfast area with vending machines, a coffee machine, and a refrigerator.
A hotel lobby with a reception desk, a computer desk with a chair, a red sofa, and potted plants.

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services
The current price is $82
includes taxes & fees
Nov 4 - Nov 5

Explore the area

View in a map
920 Dual Hwy, Hagerstown, MD, 21740
  • Place, Hagerstown Field House
    ‪19 min walk‬
  • Place, Maryland Theater
    ‪4 min drive‬
  • Place, Hagerstown Premium Outlets
    ‪7 min drive‬
  • Airport, Hagerstown, MD (HGR-Hagerstown Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a nightstand with a clock, a chair, and a lamp.

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(19 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a red accent wall, a desk with a computer, and a door leading to a bathroom.

Standard Room, 2 Queen Beds, Non Smoking

  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

A bathroom with a granite countertop sink, a mirror, and a toilet with a shower curtain.

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a red accent wall, a desk with a computer, and a door leading to a bathroom.

Standard Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(2 reviews)
  • 335 sq ft
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

View all photos for 1 King Bed, Accessible Roll In Shower, Non Smoking

A hotel room with a large bed, a nightstand with a clock, a chair, and a lamp.

1 King Bed, Accessible Roll In Shower, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, a nightstand with a clock, a chair, and a lamp.

Room, 1 King Bed, Accessible, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, Multiple Beds, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables with lamps, a telephone, and a window with curtains.

Room, Multiple Beds, Accessible, Non Smoking

  • 350 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed
  • Free wired internet

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About this property

Quality Inn & Suites Hagerstown

Hagerstown hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a business center and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and free newspapers are onsite.
Quality Inn & Suites Hagerstown offers 73 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Hagerstown hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

A computer station is located on site and wired and wireless Internet access is complimentary. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This Art Deco hotel also offers a fitness center, a vending machine, and multilingual staff. Complimentary uncovered self parking is available on site.

Quality Inn & Suites Hagerstown is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free uncovered self parking on site
  • RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Phone accessibility kit
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Art Deco architecture
  • Built in 1968
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Comfort Inn Hagerstown
Comfort Inn Hotel Hagerstown
Comfort Inn Hagerstown Hotel
Quality Inn Hagerstown
Quality Hagerstown
Comfort Inn Suites Hagerstown
Quality Inn & Suites Hotel
Quality Inn & Suites Hagerstown
Quality Inn & Suites Hotel Hagerstown

Quality Inn & Suites Hagerstown Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 276 out of 1000 reviews
Rating 8 - Good. 317 out of 1000 reviews
Rating 6 - Okay. 213 out of 1000 reviews
Rating 4 - Poor. 96 out of 1000 reviews
Rating 2 - Terrible. 98 out of 1000 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

6.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to. Clean
Stayed 1 night in Jul 2026
Verified review

8/10 Good

This hotel stay was really good. It didn’t look great from the outside, but inside was nice, clean and quiet. The beds and pillows were so comfortable.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service, property conditions & facilities
The bed was comfortable it was a good room for a quick overnight staff was friendly the hallways smelled like smoke marijuana
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
You pay for what you get. If you just need a bed in a pinch, it will do. But not something I’d ever seek out.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Okay, you can find better, nicer, newer……but not better lit, easier to access, with any better staff, or breakfast….I had a nice 4 night stay and would go again without hesitation.
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Clean room,comfortable beds
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very clean and clerk was friendly when I checked in.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
I did not stay to have breakfast. I was not comfortable at this place.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
you get what you pay for and book via Orbitz. when you pull up to your selected property and find the front desk staff secured behind a partitian, you know you are in trouble. when you pull in the lot and watch cops busting a female "worker of street", you know you are in trouble.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Yes pretty nice stay
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The hotel was clean and the bed was good. There was a noise coming through the wall all night, it sounded something like air thumping and whirring. Annoying. We left before the breakfast was served.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Polite and helpful front desk staff. Quiet room, great value is the only hotel I use in Hagerstown, MD. Will definitely be back.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Property conditions & facilities, room comfort
Perfect for one night stay Breakfast ok
Stayed 1 night in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Spotless
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room has all the facilities, and which will be required for small stay. Room was clean and odour free.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Great place
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Yes everybidy where great
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is fine. Found hair and yellow stains on the towel. Other wise it’s good.
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled like an ashtray
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
Room was quiet, renovated, clean and easily accessible from the highway. Check-in was fast and there was plenty of parking.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick business trip
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The interior was very clean and seemed to be well maintained. The room had recently been updated…the mattress was super comfortable with nice linens. An abundant supply of fluffy white towels in the bathroom was a plus!! The owners need to pay attention to the exterior. The grass has not been mowed and there is trash, wrappers, paper, food containers everywhere. Also rodent traps about every 4 feet along the outside walls….is there a problem there? The motel shares the location with a Hispanic deli/restaurant so maybe they need to work together to clean up the property. Also some rather shady folks wandering around outside that made us uncomfortable. The staff were very friendly and helpful.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was amazing
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service
It was perfectly average.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Beds were very comfortable!!!
Stayed 1 night in Jul 2024