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CASA CUENCA

Bed Count 1 King Bed Maximum Occupancy 5 Max

HABITACION EL BOSQUE

Bed Count 2 Full Beds Maximum Occupancy 7 Max

HABITACION FUEGO

Bed Count 1 Full Bed Maximum Occupancy 2 Max

HABITACION BIODIVERSIDAD

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

HABITACION NATURA

Bed Count 1 Full Bed Maximum Occupancy 6 Max

CASA AQUA

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Biohotel Ecohouse features an outdoor pool and a 24-hour health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Wireless Internet access is complimentary.

This luxury hotel also offers a steam room, spa services, and a terrace. Guests can use the outdoor pool at a partner property. Complimentary uncovered self parking is available on site.

Biohotel Ecohouse has designated areas for smoking.

  • Walkway to water
  • Picnic area
  • Daily
  • Number of outdoor pools - 1
  • 24-hour front desk
  • Turkish bath/Hammam
  • Uncovered parking
  • Secured parking
  • Free self parking
  • Free reception
  • Terrace
  • Free full breakfast
  • Concierge services
  • Snack bar/deli
  • Designated smoking areas
  • Hosted evening meal
  • Total number of rooms - 8
  • No accessible shuttle
  • Number of accessible parking spaces 20
  • Hosted evening meal (reserve)
  • 24-hour health club
  • Barbecue grill(s)
  • Couples/private dining
  • Private picnics
  • Coffee/tea in common areas
  • Registration desk height (inches) - 56
  • Art gallery on site
  • Registration desk height (centimeters) - 142
  • Number of bars/lounges - 3
  • Wine release events
  • Full-service spa
  • Access to nearby outdoor pool
  • Free breakfast
  • Spa treatment room(s)
  • Billiards or pool table
  • Tours/ticket assistance
  • Steam room
  • Free WiFi
  • Number of coffee shops/cafes - 1
  • Spa services on site
  • Proposal/romance packages available
  • Number of restaurants - 1
  • Fully fenced
  • Gas grill
  • Charcoal grill
  • Laundry facilities
  • 24-hour fitness facilities
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Room Amenities

Biohotel Ecohouse offers 8 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Televisions come with smart speakers. Bathrooms include showers with rainfall showerheads, and bidets. This Guarne hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Free toiletries
  • Premium bedding
  • Wireless internet access
  • Access via exterior corridors
  • Bidet
  • Shower only
  • Free WiFi
  • Down comforter
  • Egyptian-cotton sheets
  • Individually furnished
  • Pillow menu
  • Rainfall showerhead
  • Towels provided
  • Bedsheets provided
  • Champagne service
  • Soap
  • Shampoo
  • Toilet paper
  • Eco-friendly cleaning products provided
  • Braille signage
  • Lever door handles
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Smart speaker
  • WiFi speed 250+ Mbps (good for 3–5 people or up to 10 devices)

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Food & Drink

A complimentary full breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered each day. A hosted evening meal is available for a surcharge daily (reservations required).

Biohotel Ecohouse has a restaurant on site.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, sports massages, facials, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 1
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Deep tissue massage
  • Prenatal massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • No elevator (single level property)
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a 24-hour health club, and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Ecotours on site
  • Mountain climbing nearby
  • Hiking/biking trails on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Mountain biking on site
  • Scooter/moped rentals nearby

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spa fee: COP 120000 per person, per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: COP 1

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 4:00 PM

Check-in time ends at 2:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 2:00 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Mobile key entry is not available

Food service has been amended for enhanced safety

Protective clothing is not available to guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are not in place

Contactless check-in is available

No elevators

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

No pets and no service animals are allowed at this property.

Cashless payment methods are available for all transactions.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Biohotel Ecohouse Hotel
  • Biohotel Ecohouse guarne
  • Biohotel Ecohouse Hotel guarne

Hotel Reviews

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