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Really nice hotel.

Nice hotel. Safe area . Unfortunately there is an construction in front of the hotel and there was early noisy trucks, tools and crane. Besides that love the staff and spotless rooms.

On the whole our experience here was excellent. The rooms could perhaps do with a bit of TLC and are very sparsely decorated, so a bit ‘bland’, however as you’re in it so little it doesn’t really matter. The staff were outstanding- all of them. So attentive and friendly. Special mention to Bibo and Christiana who were faultless throughout. The food was also excellent, great variety every night. Oh and the best sun loungers we’ve ever laid on!

Ivi Mare markets itself as a luxury resort, but the reality falls well short of that promise. Check-in was slow and poorly managed. After completing forms with our personal details, we were left waiting with little communication before finally being shown to our room. The room itself felt small and standard rather than five-star. The toilet seat was badly stained and smelled unpleasant, creating an odour in the room. Housekeeping replaced it promptly when notified, but it should never have reached that stage. Other maintenance issues included a poorly flushing toilet and a worn safe keypad. The beach is also misleadingly described. It is essentially a rocky area covered with sand, with difficult access to the sea. Guests wanting a proper beach experience need to use the neighbouring hotel's shoreline. Food quality was inconsistent. Salads and the Japanese and Greek restaurants were very good, but some buffet dishes were poor. On Italian night, stale breadsticks, bland pasta and an inedible undercooked dish were particularly disappointing. Guest relations also fell short. We never received Expedia VIP benefits, despite being eligible, and repeated incorrect assumptions were made about our gender and relationship, leaving us feeling unwelcome. The location is another drawback. Paphos is around an hour's walk away, limiting options for guests without a car. The saving grace was the staff. Kelly, Habib, Mohammed, Sofia, Elana, Pambos, Sanju, Diana, Youseff and Sweta were great

Exceptional hotel!

Overall a very nice hotel . Check in was excellent and we deffinately got the wow factor when got to the room and saw we must have been upgraded and was in a swim up room. Room was a good size and nice and clean nice to get a few free drinks in the fridge . Only downside to this was after first bottle of water you had to pay for any extras and Tea and coffee didn't get refilled . Nice to get a bathrobe and slippers . Bathroom looking a little tired now but Overall pleased with the room. We was half board . Food was good and excellent choice although its a big hotel there was always plenty of tables free . The only downside to this hotel is staff . Why are the majority of staff looking fed up.and no interest in the job or their customers? Customer service needs addressing. Would also be nice to have a bottle of water daily I room tea and coffee replenished and a Iron and ironing board .