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Holiday Inn Express Gloucester by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Gloucester by IHG

Free daily buffet breakfast
Exterior
Exterior
Individually furnished, desk, blackout drapes, iron/ironing board
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Pet friendly
$115
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
6639 Forest Hill Ave, Gloucester, VA, 23061
  • Place, Gloucester Museum of History
    ‪4 min drive‬
  • Place, Yorktown Beach
    ‪19 min drive‬
  • Place, Water Country USA
    ‪37 min drive‬
  • Airport, Newport News, VA (PHF-Newport News - Williamsburg Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Individually furnished, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(42 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

Individually furnished, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mobility Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Individually furnished, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(22 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

Individually furnished, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible Bathtub (Mobility)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

Individually furnished, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Individually furnished, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

Individually furnished, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible Bathtub (Mobility)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Gloucester by IHG

3.5-star Gloucester hotel close to Gloucester Museum of History
Along with a 24-hour fitness center, this hotel has coffee/tea in a common area and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and laundry facilities are onsite.
Holiday Inn Express Gloucester by IHG offers 79 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations include desks. Refrigerators and microwaves are provided.

This Gloucester hotel provides complimentary wireless Internet access. Premium cable television is provided. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express Gloucester by IHG features a 24-hour fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express Gloucester by IHG has designated areas for smoking.

Guests are offered a complimentary buffet breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 20 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Gloucester
Comfort Inn Hotel Gloucester
Gloucester Comfort Inn
Comfort Inn Gloucester Hotel
Quality Gloucester
Comfort Hotel Gloucester
Quality Inn Gloucester
Express Gloucester By Ihg
Holiday Inn Express Gloucester by IHG Hotel
Holiday Inn Express Gloucester an IHG Hotel
Holiday Inn Express Gloucester by IHG Gloucester
Holiday Inn Express Gloucester by IHG Hotel Gloucester

Holiday Inn Express Gloucester by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 206 out of 648 reviews
Rating 8 - Good. 179 out of 648 reviews
Rating 6 - Okay. 100 out of 648 reviews
Rating 4 - Poor. 87 out of 648 reviews
Rating 2 - Terrible. 76 out of 648 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Bruce

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed Stay – Not Up to Holiday Inn Express Standards We’ve stayed at several Holiday Inn Express locations during our trip, and this one in Gloucester, VA, was by far the most disappointing. The property is clearly older and in need of updating. Our room smelled strongly of pine cleaner—almost like sawdust—and the carpet was grimy underfoot. The bathroom was unusually small, even for a budget hotel. Breakfast was where things really fell apart. The staff member in charge was sitting in the dining area, wearing her kitchen hat, eating her own meal and chatting loudly with a friend, while several food stations were neglected. The juice machine had a layer of congealed juices under the cup holder. the coffee was lukewarm, and the pancake machine produced something closer to cardboard than food. Most items were unappealing or inedible. This experience left us questioning the consistency of the Holiday Inn Express brand. We’ll be checking out the Hampton Inn next door and likely staying there next time we’re in the area.
Stayed 1 night in Jul 2025

8/10 Good

rebecca m

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Nice, clean, comfortable

Hotel was close to where we needed to be, so we picked it. I was delighted by how clean and well maintained the facility was, and the great check-in. The room was clean and comfortable but seemed to be missing artwork (hooks on wall but no art) and maybe furniture (empty corner where I would expect to see a chair), and we had some problems working the AC from the thermostat. None of that really interfered with our enjoyment of our stay. Expect to be in the area again and would stay again with no hesitation.
Stayed 1 night in Jul 2025

10/10 Excellent

Judy

Stayed 1 night in Jun 2025

10/10 Excellent

HST, Bradenton

Stayed 7 nights in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Sunday we didn't have hot water so we couldn't take showers.
Stayed 2 nights in Jun 2025

6/10 Okay

Sondra

Disliked: Staff & service, property conditions & facilities

Not like the other Holiday Inn express

Because we were on the first floor near the exit door, I could hear people coming in and out all night . but the poor Customer Service was the room was never clean from Friday, June 27 through when we left Monday we were told they were short of staff when I saw the girls right next-door cleaning the room previous two hours the lock on the door was broken and I took pictures to that effect. The breakfast was decent. I was surprised no complaints there.
Stayed 3 nights in Jun 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Andrew

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was dirty couldn't stay want refund
Stayed 1 night in Jun 2025

8/10 Good

pam

Traveled with family
Stayed 1 night in Jun 2025

2/10 Terrible

Janice

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Ac did not work, ants in room, house keeping was like a kid did it! Beds not made, floors were not swept or cleaned, trash was not emptied towels and etc were not brought to room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Everett

Traveled with family
Liked: Staff & service, property conditions & facilities
The staff was excellent. Michael was an excellent help look as mob oh re s
Stayed 4 nights in Jun 2025

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was helpful and very friendly.
Stayed 2 nights in May 2025

2/10 Terrible

Denise

Disliked: Property conditions & facilities, room comfort
We were on the first floor. Our room felt extremely damp. I placed bath towels on the lvt floors so we would not slip. I saw there was a small dehumidifier in the corner that was not running, I opened the tank and it was full with water. I emptied it and turned it on. We had to run the air at an extremely low temperature to help keep the humidity down. I went to the front desk and told the older gentleman that was there about the humidity and dampness in my room, I requested more towels as we used them on the floors. He acknowledged what I had told him and gave me towels. When we came back from the wedding Saturday evening the beds were made, the damp towels used as rugs from the day before were still on the floor, and the dehumidifier had to be emptied, yet again, actually I had to empty the dehumidifier numerous time that evening. The sound of the machine was loud and because the air was running continuously it made for yet another uncomfortable night of sleep. Both my husband I woke with encrusted eyes and congestion Sunday morning, so we packed up at 7 and left. Today I'm still feeling the effects of this. Please see photos attached.
Stayed 1 night in Jun 2025

4/10 Poor

KAREN

Stayed 4 nights in Jun 2025

8/10 Good

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Myrna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great except the toilet paper was running very low and it was hard to figure out how to put it on the dispenser.
Stayed 1 night in May 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for dinning and shopping!
Stayed 1 night in May 2025

2/10 Terrible

JOHN

Traveled with family
Disliked: Property conditions & facilities
The entire property was without hot water both Saturday night 5/24 and 5/25. We were unable to take either a bath or a shower. We were left unsatisfied.
Stayed 1 night in May 2025

4/10 Poor

Melissa

Liked: Cleanliness, property conditions & facilities
I was only there for 1 night came because of funeral. Check out on Saturday called Sunday because I noticed a pair of white sneakers I had just bought. Was forgot and nobody seems to know what happened to them. Live 3hrs away. Would have paid to had them mailed. I guess the housekeeper needed them more than me
Stayed 1 night in May 2025

6/10 Okay

Karl

Traveled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was decent. However, the facility needs maintenance and repairs. The elevator does not consistently work and needs to adjusting at times to close the door. The service record was not listed in the elevator, so I’m not sure the last time it was checked. Also, the breakfast was not the best. Coffee was not available either of the mornings, and the food was inedible at times.
Stayed 2 nights in May 2025

4/10 Poor

Celeste

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
1. No hot water due to a plumbing problem. 2. No discount due to Expedia booking. 3. Breakfast offerings were not edible.
Stayed 1 night in May 2025

4/10 Poor

Valerie

Traveled with family
Disliked: Property conditions & facilities

This will be a last resort

It is not what it used to be.
Stayed 1 night in May 2025

6/10 Okay

Lauren

Business traveler, Traveled with family
Liked: Cleanliness, amenities
Stayed for the night for a funeral. Last minute booking Room was clean. Elevator stopped working. Easy checkout.
Stayed 1 night in May 2025

2/10 Terrible

Avery

Stayed 3 nights in May 2025

4/10 Poor

Donna

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Make sure your room is clean

The room was very dirty. You could tell it hadnt been cleaned. Staff was amazing though. Even though for one night the room should be cleaned.
Stayed 1 night in May 2025