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Glasford Vacation Packages

One of the worst we've ever experienced. We wanted to leave after two minutes, but they were talking about withholding a refund. They finally gave a little more than half back after just one night of a 3-night reservation. We took it and ran!

Nice hotel with a decent gym and good restaurants at the casino. Very clean!

Started off with problems with the system when checking in and ended up having my card locked due to the staff having me swiped it so many times. Parking is also $10 a day in a parking garage that you’re suppose to park on level 5,6,or 7 that an elevator doesn’t work on so you have to walk the stairs with all your belongings. Then there was roaches in the pool area as well as the hallway walls, when brought to the staffs attention she said she“we’ve been waiting for pest control all week” Then there was an event they had going on that had the noise so loud it was ridiculous, the same event of guest made racial comments and would bombard the elevators no one would be able to get on other then their event party. Plus when checked outed they charged my card an extra $40 for extra parking.

Super clean, nice staff, nice breakfast, nice pool

It was amazing, the tent cabin was more than enough for our family of 4.