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Serena Inn & Suites - Sundance

Property class: 2.5

Choose dates to view prices

Photo gallery for Serena Inn & Suites - Sundance

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.
A self-service beverage station with a Bunn coffee machine and a Thirsty machine offering water, orange juice, and apple juice.
A pool area with lounge chairs, a Coca-Cola vending machine, and safety signs.
A reception desk with a framed picture above, a clock, and a sign requesting guests to ring the bell for service.
A kitchen with wooden cabinets, a black countertop, a coffee machine, a waffle maker, and a clock on the wall.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
The current price is $102
includes taxes & fees
Oct 13 - Oct 14

Explore the area

View in a map
2719 E Cleveland Street, Sundance, WY, 82729
  • Place, Washington Park
    ‪2 min drive‬
  • Place, Devils Tower National Monument
    ‪26 min drive‬
  • Place, Deadwood Mountain Grand
    ‪39 min drive‬

Room options

View all photos for Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room, 2 Queen Beds

8.8 out of 10
Excellent
(96 reviews)
  • 178 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a television, a refrigerator, and a window with curtains.

Suite, 1 King Bed

8.6 out of 10
Excellent
(30 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a picture on the wall.

Room

8.4 out of 10
Very good
(25 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Ground Floor

A hotel room with a large bed, a desk with a computer, a chair, a lamp, and a picture on the wall.

Room, 1 King Bed, Accessible, Ground Floor

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room 2 Queen Beds

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Room 2 Queen Beds

  • 182 sq ft
  • Sleeps 2
  • 1 Queen Bed

DOUBLE Accessible KING SIZE BED

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

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About this property

Serena Inn & Suites - Sundance

Sundance hotel close to Washington Park
An indoor pool, a 24-hour business center, and laundry facilities are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Serena Inn & Suites - Sundance offers 44 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Sundance hotel provides complimentary wireless Internet access. Business-friendly amenities include desks; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision.

Wired and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, a vending machine, and laundry facilities. Onsite self parking is complimentary. Guests can use the outdoor pool at a partner property.

Serena Inn & Suites - Sundance is a smoke-free property.

A complimentary continental breakfast is served each morning between 6 AM and 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Indoor pool
  • Outdoor pool (guest access)
  • TV in common areas

Family friendly

  • Access to nearby outdoor pool
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
An off-leash area is available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Optional extras

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Best Western Inn Sundance
Best Western Sundance
Best Western Hotel Sundance
Sundance Best Western
Serena Inn Suites
Serena Inn Suites Sundance
Serena Inn & Suites Sundance
Best Western Inn At Sundance
Serena Inn & Suites - Sundance Hotel
Serena Inn & Suites - Sundance Sundance
Serena Inn & Suites - Sundance Hotel Sundance

Serena Inn & Suites - Sundance Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 493 out of 1002 reviews
Rating 8 - Good. 278 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 58 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, plenty of parking
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and nice room for the price.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Lived location and friendly staff
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities
Hotel was clean but a bit run down. Location was great and the pool was nice. Breakfast was good.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Very clean and quiet room. Huge room and bathroom. Excellent continental breakfast. Highly recommend.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was great. Clean and well maintained. Great price and great breakfast.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, worth driving a little further into our trip to get past more expensive black hills hotels. Good options for the continental breakfast including toppings for oatmeal, hard boiled eggs and biscuits and gravy. Friendly staff and clean, maintained property.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Room and breakfast were good. Hot tub wasn't working but pool was nice.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were nice and clean and the staff were very nice. The continental breakfast was excellent. Definitely recommend it
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Nice service. Basic breakfast. Great deal for the price.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean & convenient.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good except the hot tub was out of service.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stop for an overnight on a road trip through the Black Hills. The place was clean, and the staff were helpful. Not a lot of protein available for breakfast, but a lot of choices, which was nice.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel! Right off the highway. Super friendly staff. You can tell it is run by a family that cares. Very nice, large clean rooms. Pool was nice but cold. No working hot tub. We would definitely stay here again.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Everytime I book a hotel room that has a indoor pool and hot tub. The hot tub is usually out of order. The pool was nice though on a hot day.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Room and breakfast were great! But the hottest wasnt in working order which was very unfortunate since we were looking forward to relaxing in it after 8 hours of driving.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Staff & service
Parking was well lighted. Clean room. Helpful staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and helpful people. Well kept. Easy access to the highway.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Plenty of parking. Breakfast was very good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room, Staff was excellent!. Good breakfast. Hot tub - YES!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. Very clean. We had an issue with the air conditioner in one of our rooms. They were very polite and came up to our room immediately to try to fix it. When that didn’t work they gave us a new room and offered to help us move our stuff. They apologized multiple times and made sure the room they moved us too had a working air conditioner. Very spacious and clean rooms. Very comfortable beds.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was quick. Room was clean. Breakfast was very good.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy booking and nice location
Stayed 1 night in Jul 2025