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Gilberts Vacation Packages

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Great location. Manager was very helpful.

Check-in was quick and pleasant. We were able to get our room a couple hours early, which was nice. The staff were all cheerful and helpful. The breakfast buffet was really good and choices were rotated from day to day. The rooftop bar was closed due to weather but looked fun from the window. The room was ultra clean and the bathroom was bright and spotless. Loved the shower. Happy hour was needed and the bar staff friendly. The property is near everything we wanted to do and public transportation easy to navigate. We've stayed many places in the area and this is a place to which we would definitely return. Well done, Riu.

The building and hotel are gorgeous, the staff were so kind and friendly, the carbon suite was clean and had an exceptional view, and the in room dining was delicious. Amazing experience, def will be back.

Great location in the West Loop. The rooms are big and the beds are comfy. We’ve stayed there three times. The outdoor theatre shows great films and has an outdoor bar. Coffee shop is in the lobby. There’s not really a fun bar, but lots of places to have cocktails in the neighborhood. A lobby fireplace would be a nice addition in the lobby for cold Chicago nights.