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Shangri-La Rasa Sayang, Penang

Property class: 5 and above

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Photo gallery for Shangri-La Rasa Sayang, Penang

A resort with multiple swimming pools surrounded by lush vegetation and trees.
A modern lobby with a reception desk, seating area, and decorative elements like a large leaf sculpture and wall art.
A modern hotel room with a balcony, a dining area with wicker furniture, a television, and a view of palm trees and the ocean.
A spacious living room with a sofa set, two coffee tables, and a view of palm trees through large windows.
A garden with a water feature, including a fountain and a small pond.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
The current price is $181
includes taxes & fees
Nov 29 - Nov 30

Explore the area

View in a map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Place, Eden Parade Shopping Centre
    ‪9 min walk‬
  • Place, Batu Feringghi Night Market
    ‪16 min walk‬
  • Place, Miami Beach
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪39 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds, Garden View

A hotel room with two beds, a desk, a chair, a balcony with a view of trees, and a ceiling fan.

Deluxe Room, 2 Twin Beds, Garden View

9.6 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

A hotel room with a bed, a desk, a chair, a sofa, a ceiling fan, and a window with a view of trees.

Deluxe Room, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View King

A hotel room with a large bed, a desk, a chair, a small table, and a balcony with a view of the sea.

Garden Deluxe Sea View King

9.0 out of 10
Wonderful
(17 reviews)
  • Sea view
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Deluxe, Deluxe Room, 1 King Bed

A hotel room with a large bed, a sofa, a desk, and a dining area with a view of the garden.

Rasa Deluxe, Deluxe Room, 1 King Bed

  • Garden view
  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Rasa Junior Suite King

A hotel room with a bed, a desk with a chair, a sofa, a TV, and a balcony with plants.

Rasa Wing Rasa Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 667 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Rasa Superior King

A large bed with white linens, a wooden headboard, and a nightstand with a lamp. There is a window with a view of greenery outside.

Rasa Wing Rasa Superior King

8.0 out of 10
Very good
(8 reviews)
  • Resort view
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View Twin

A hotel room with two beds, a balcony with a view of the sea, a ceiling fan, and a dining area.

Garden Deluxe Sea View Twin

7.6 out of 10
Good
(5 reviews)
  • Sea view
  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Rasa Wing Rasa Junior Suite Twin

A hotel room with two beds, a small balcony with a table and chairs, and a view of palm trees.

Rasa Wing Rasa Junior Suite Twin

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 667 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Rasa Wing Rasa Superior Twin

A hotel room with a large bed, a desk, a chair, a television, and a view of greenery outside.

Rasa Wing Rasa Superior Twin

10.0 out of 10
Exceptional
(3 reviews)
  • Resort view
  • 431 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Rasa Deluxe, Deluxe Room, 2 Twin Beds

A hotel room with a large bed, a sofa, a desk, and a dining area with a view of the garden.

Rasa Deluxe, Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Garden Deluxe Family

A hotel room with a large bed, a desk, and a view of greenery outside.

Garden Deluxe Family

  • Sleeps 4
  • 2 King Beds

View all photos for Garden Superior Family Seaview

A hotel room with two large beds, a ceiling fan, a TV, a dining area with a table and chairs, and a view of the outdoors.

Garden Superior Family Seaview

  • Sleeps 3
  • 1 King Bed

View all photos for Garden Executive Family

A hotel room with two beds, a desk, a chair, and a balcony with a view of trees.

Garden Executive Family

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About this property

Shangri-La Rasa Sayang, Penang

5-star resort in Batu Ferringhi
Spend the day relaxing at the beach, practicing your swing on Shangri-La Rasa Sayang, Penang's golf course, or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Shangri-La Rasa Sayang, Penang offers 304 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Shangri-La Rasa Sayang, Penang features a full-service spa, a golf course, and 2 outdoor swimming pools. Dining is available at one of the resort's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's 2 bars/lounges. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of meeting rooms and limo/town car service. This luxury resort also offers a children's pool, a hot tub, and a fitness center. Complimentary self parking is available on site, along with a car charging station.

Shangri-La Rasa Sayang, Penang has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Children aged 6 and younger eat free breakfast.
Spice Market Cafe - This restaurant specializes in international cuisine and serves breakfast and dinner. Open daily.
Pinang Restaurant & Bar - This beachfront restaurant specializes in international cuisine and serves breakfast, brunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Feringgi Grill - Overlooking the garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 107 for adults and MYR 53.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Feringgi Grill
  • Pinang Restaurant & Bar
  • Spice Market Cafe

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf lessons
  • Gym
  • Hot tub
  • Mini golf
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1973
  • Comprehensive food waste policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Some LED lighting used
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are available for MYR 250.0 per night
Free cribs are available on request at the property

Property payment types

  • American Express
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 107 for adults and MYR 53.50 for children
  • Rollaway bed fee: MYR 250.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 7 to 11.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is recommended for transportation to and from this property
Guests under 16 years old are not allowed in the swimming pool, and guests under 12 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
Guests under 16 years old are not allowed in the spa

Property is also known as

Rasa Sayang
Rasa Sayang Resort
Shangri-La's Rasa Sayang
Shangri-La's Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort Penang George Town
Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Shangri-La's Rasa Sayang Penang George Town
Shangri-La’s Rasa Sayang Penang
Shangri-La’s Rasa Sayang
Shangri La Rasa Sayang Penang
Shangri La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang Resort
Shangri-La Rasa Sayang, Penang George Town
Shangri La's Rasa Sayang Resort Spa Penang
Shangri-La Rasa Sayang, Penang Resort George Town

Shangri-La Rasa Sayang, Penang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1000 reviews
Rating 8 - Good. 229 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 23 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality! Such a relaxing and welcoming place. Fantastic spa experience.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay. Rasa Sayang was as amazing as ever. Sad that the beach is gone.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful and picturesque Location, perfect for a relaxing stay
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our second stay at this resort. The staff were friendly and helpful! We enjoyed the two pools. Room was clean, and comfortable.. We will be back to this Shangri-La hotel in November..
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Good venue and great staff / dining options
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Lovely staff, immaculate room ,lovely setting
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was truly exceptional—everything exceeded our expectations. From the warm welcome to the attention to every little detail, it felt like the team went above and beyond to make our experience perfect. The comfort, service, and atmosphere were all outstanding. We couldn’t have asked for a better stay and would absolutely return.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nice
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent clean room, beautiful views over the pool and ocean, great staff, fantastic breakfasts, beautiful property surrounds. All the amenities you expect with a 5 star hotel.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort to take that perfect break
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, breakfasts superb, dining area the same. Lovey Rasa Wing private pool, quiet and relaxing. evening cocktails enjoyable.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel which is immaculately maintained. The gardens are right on the coast, but there is no beach access directly from the hotel. We stayed in the Rasa wing which included free soft drinks by the pool, daily afternoon tea and cocktails and canapés each evening. There were several dining options within the hotel, with many other choices available just a short walk away. Staff are friendly and extremely helpful. We would thoroughly recommend for a relaxing stay.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Relaxing resort with great views. We enjoyed the swimming pools, walks by the beach, massages at the spa and the wonderful breakfasts. The staff were lovely.
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place to stay
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and dining.
Stayed 5 nights in Apr 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet, wonderful staff and awesome pool.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Dania at afternoon tea and at Cocktail hour served us so we felt really special
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing stay and staff are the best in the world
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful resort that is great for families.
Stayed 6 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel right at the Beach.
Stayed 4 nights in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Generally clean room though old
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at hotel and friendly and helpful staff.
Stayed 2 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, highly recommended
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There's not enough staff during the check-in process. Other than that, the resort was wonderful. Great staff, wonderful breakfast, nice Spa, happy hour from 5-7 pm in the lounge and you can walk to a nearby hawker centre for food. If you're traveling with adults only, I would recommend staying on the Rasa side (for the extra costs).
Stayed 3 nights in Mar 2026