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Gello Vacation Packages

More quiet residential area of Firenze in walking distance of center but away from the crowds. No elevator and two flight of stairs.

The location of this hotel is fantastic and central to all the major sights. We were able to walk to every major landmark between 4-10 minutes. The staff were lovely and hard working. The AC, shower/hot water worked great. The breakfast was a typical continental style and I found it satisfactory to a hotel this size. The one thing that was challenging was getting a regular wifi signal. Overall, great stay for a family of 4.

The front staff were great, my issue was with their corporate office. O had originally booked 2 nights, 2 rooms for 4 people. I realized I had made an error the next day. I should have have booked 3 nights, 2 rooms, for 4 people. I canceled and rebooked. As a novice traveller I did not realize this apparently was not the way to fix my error. I tried to get a refund for the original booking, and had to go through expedia. Expedia said the hotel would not answer their multiple attempts to contact. I ended paying double for 2 nights and lost $800. Lesson learned the hard way.

Magical location, pools, staff, property.

Very good location. Clean hotel. Our ac was broken but they handled us a new room inmediately. The hotel is confortable and size of the rooms are decent. Bigger than average in the area.

i don't like the hotel has a small bathroom . everything is close to restaurants and stuff

Lovely hotel, very friendly staff and great location just outside hustle and bustle of Florence.