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Garachiné Vacation Packages

The rooftop wasn’t open unfortunately, otherwise this was a stay with an an amazing view of the screw building. The room was huge and it felt safe.

Breakfast was good. Staff very helpful and friendly. Property clean.

In the middle of the old town, lovely rooftop. Beautiful apartment. Easy check in. WhatsApp line is available if anything was needed or if we had questions.

If you want to explore Casco Viejo, the location does not get any better than this. The balcony faces Cathedral Plaza and is a quick walk to many galleries, restaurants and clubs. The apartment I was in had lots of charm and a great use of space. The check in and check out process was super easy. Also, the Wynwood team is always available on WhatsApp if there are any issues or if you need anything.

1. Safety Issue (Critical) Water is leaking through the lighting fixture when the room above uses the shower. This presents a significant safety hazard, particularly involving electricity. 2. Room Condition The air conditioning is not functioning properly. The overall room condition has been described as outdated and poorly maintained. 3. All-Inclusive Package Concerns The guest was charged for dinner due to a late arrival caused by a flight delay, despite having an all-inclusive package. Basic beverages such as wine and even water are reportedly not included, which contradicts guest expectations of an all-inclusive stay. 4. Service Experience The guest requested a room change; however, only maintenance was offered instead of immediate relocation. No immediate resolution or alternative accommodation was provided on-site.

In the bathroom, the shower tiles and glass door had green mold, the headboard had strange white stains, and the curtains were very dusty. The staff was very friendly and provided excellent service. However, I have other complaints regarding the bathroom and room.

The place was beautiful and in a great location in the old town close to bars and restaurants. However it was very noisy until about 3am every night for my stay due to proximity to the bars. I guess you can have everything but it would have been nice to have been told about the noise. We moved out after 7 of of our 9 nighs there.