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Fontana Vacation Packages

Loved the pool deck and bar area.

Let’s start with the good: this hotel is located in a suburb that feels safe. The bed isn’t terrible -looked decent/clean enough although I used my own cover from home. Shower has good water pressure and temperature. I didn’t partake but it’s nice they offer continental breakfast. Now the bad: everything is really old. Their cleaning focuses on main surface, but they completely forget dirt and grime on corners of walls and vents, etc. The entire hotel could use a steam treatment. Hotel has residual smoke smell in halls like the smell is baked into the carpet itself. Definitely feels old and stale everywhere. Also, there is no fitness center onsite. They are tricky in wording but they promote fitness like it is located in the property but really it is at a gym nearby that I didn’t make it to.

Amazing stay with great rooms!!!

The entire second floor smelled strongly of cat urine and had a very musty odor. As soon as we walked into the room, we noticed the mattress protector looked moldy, was heavily stained, and even felt damp. The room itself had several issues. The phone didn't work, the TV constantly glitched, and it was obvious the room hadn't been cleaned thoroughly. Everything was covered in dust, and there were dust rings showing where items had been sitting for a long time without being moved. One of the biggest safety concerns was that the building wasn't even secure. The side entrance was unlocked, and you didn't need a key card to get into the building, meaning anyone could walk in at any time. Checking out was just as frustrating. I couldn't get anyone at the front desk to answer, and when I finally found someone, it was a housekeeper who couldn't understand or speak enough English to help. To make matters worse, I was charged for the room a second time because they claimed Expedia hadn't paid them. Overall, this was a terrible experience. Between the cleanliness issues, lack of security, poor customer service, and being charged twice, I would not recommend staying here and will never return.