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Florahome Vacation Packages

Roaches and holes and burnmarks on sheets. NOT HOT WATER!!

The check in process was very confusing but the visa

Clean area, fun activities, great stay!

It started with us booking at yacht Harborand not having any idea that that was not on property until after we booked. Your reservations people were great, but that was the only good part of our entire . The jacuzzi didn’t work at condo , we called several times and twice I was told they were sending a tech out and nobody showed. The actual resort was nowhere near what we expected it to be via pictures online. The bathrooms at pool were so dirty and dingy. The lazy river was super small compared to pics. The pools were not cleaned well. We got to resort from condo at 11am Saturday and nowhere to sit by ANY pools. I called and person on phone said “we only have so many chairs, sorry”. Condo rooms were fine but outdated. Not enough towels at condo- had to call. We would not stay here again for the price we paid and we weren’t even on property. My brother and sister in law stayed at same place in diff room and felt the exact same way as we did with all of this. Super disappointed

We reserved a “special” room and had to wait 2 hours for it to be ready. Management didn’t provide any compensation for us. The people at the Checkin desk tried to keep us informed, that our room still wasn’t ready, but that was about it.