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Hotel Casa Helena

2.0 out of 5.0
Calle 8, Filandia, Quindío

Deluxe Room, 1 Double Bed, Balcony

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room, Multiple Beds, Ensuite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Family Room, Multiple Beds, Balcony

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room, 1 Double Bed, Accessible, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, 1 Double Bed, Private Bathroom

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

This property is closed from February 29 2024 to January 1 2026 (dates subject to change).

Property Features

Hotel Casa Helena features local meal delivery service. Wireless Internet access is complimentary.

Hotel Casa Helena is a smoke-free property.

  • Front desk (limited hours)
  • Total number of rooms - 5
  • No accessible shuttle
  • Free WiFi
  • Registration desk height (inches) - 30
  • Registration desk height (centimeters) - 75
  • Smoke-free property

Room Amenities

Hotel Casa Helena offers 5 accommodations with blackout drapes/curtains. 32-inch Smart televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

  • Private bathroom
  • Iron/ironing board (on request)
  • Wireless internet access
  • Blackout drapes/curtains
  • Shower only
  • Cable TV service
  • Free WiFi
  • TV size: 32
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Smart TV
  • Number of beds 1
  • Housekeeping on request
  • Soap
  • Toilet paper
  • Guidebooks or recommendations
  • Restaurant dining guide
  • Wardrobe or closet
  • Toothbrush and toothpaste available on request
  • Change of towels (on request)
  • Change of bed sheets (on request)
  • Meal delivery service available
  • WiFi speed 50+ Mbps
  • Smooth flooring in room

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 9:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 11:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a private host, not a professional engaged in trade or business. No onsite parking is available. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

Staffed front desk

Front desk opens daily at 9:00 AM

Front desk closes daily at 8:00 PM

No elevators

Service animals not allowed

Debit cards

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets or service animals allowed

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

No pets and no service animals are allowed at this property.

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