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Staff is very helpful

쾌적하고 조용한 호텔이었고 직원분들도 친절하십니다. 조식은 안 먹어서 모르겠지만 오후에 간식과 차가 제공됩니다. 대만에서 지금까지 이용했던 호텔 중 제일 좋았어요. 근데 객실에 의자가 하나정도 더 있으면 좋겠습니다..!

first time to stay at Grand Hi Lai Hotel, Front desk is very helpful and nice. I'm very happy that the hotel is willing to meet my request.

Pros -Great location -Very friendly housekeeping staff -Spacious room -Complimentary bottled water provided daily -Very good noise insulation Cons -One of the mature (maybe at senior level) female reception staff member on the ground floor was not very professional. She assisted with my check-in, but I did not feel welcomed at all. When I asked for a map of the nearby restaurants, she only gave a brief explanation of the directions, which was not detailed enough and resulted in me walking to the wrong place. Throughout our stay, my family and I passed by the reception desk (ground floor) several times each day, and she never acknowledged or greeted us. - The bathroom lighting was too dim, making it difficult to apply makeup.

Very good location near the MRT. The staff is helpful and accommodating. The market behind the hotel sells clothing with reasonable prices.

Very good breakfast. Just like my mother in laws food. Clean rooms. They even gave us a choice of the room when we checked in. Location is close to the dome of lights and Lihue market

Staff is very helpful and room is clean