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Metro Inns Falkirk

2.5 star property

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Reception
Reception
Reception
Reception
Iron/ironing board, bed sheets

Reviews

6.0 out of 10

Popular amenities

  • Pet friendly
  • Parking included
  • Restaurant
  • Laundry
  • Housekeeping
  • Kitchen
The current price is $67
includes taxes & fees
May 13 - May 14

Explore the area

View in a map
Bean Cross Farm Polmont, Falkirk, Scotland, FK2 0XS
  • Place, Macdonald Inchyra Hotel Spa
    ‪2 min drive‬
  • Place, The Kelpies
    ‪2 min drive‬
  • Place, Falkirk Wheel
    ‪19 min drive‬
  • Airport, Edinburgh (EDI)
    ‪25 min drive‬

Room options

View all photos for Classic Double Room, 1 Double Bed, Non Smoking

Iron/ironing board, bed sheets

Classic Double Room, 1 Double Bed, Non Smoking

  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds, Non Smoking

Iron/ironing board, bed sheets

Classic Twin Room, 2 Twin Beds, Non Smoking

  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

Iron/ironing board, bed sheets

Basic Double Room

  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room, 1 Bedroom (Shared)

Iron/ironing board, bed sheets

Basic Triple Room, 1 Bedroom (Shared)

  • 150 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About this property

Metro Inns Falkirk

Falkirk hotel close to Helix Park
A restaurant, a coffee shop/cafe, and laundry facilities are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a vending machine.
Metro Inns Falkirk offers 75 accommodations with washers/dryers. Digital television is provided. Accommodations all include kitchens. Housekeeping is offered daily and irons/ironing boards can be requested.
Dining options at the hotel include a restaurant and a coffee shop/cafe. Public areas are equipped with complimentary wireless Internet access. This Falkirk hotel also offers a vending machine and laundry facilities. Onsite self parking is complimentary.
Richmond Bar - Onsite restaurant.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Richmond Bar

Family friendly

  • In-room kitchen
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 23-inch TV with digital channels

Food and drink

  • Kitchen

More

  • Heating
  • Iron/ironing board on request
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 2:00 PM - 10:00 PM

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Metro Inns Falkirk Hotel

Metro Inns Hotel

Metro Inns

OYO Metro Inns Falkirk

Metro Inns Falkirk Hotel

Metro Inns Falkirk Falkirk

Metro Inns Falkirk Hotel Falkirk

Metro Inns Falkirk Reviews

Reviews

6.0
Rating 10 - Excellent. 141 out of 804 reviews
Rating 8 - Good. 178 out of 804 reviews
Rating 6 - Okay. 162 out of 804 reviews
Rating 4 - Poor. 111 out of 804 reviews
Rating 2 - Terrible. 212 out of 804 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.2/10

Property conditions & facilities

Reviews

8/10 Good

teja guptha

Stayed 1 night in Dec 2025

6/10 Okay

Ekambara

Traveled with group
Liked: Cleanliness
Okay
Stayed 3 nights in Dec 2025

2/10 Terrible

Ross

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Looks more like a jail than a hotel to be honest and it also felt like that roasting there
Stayed 1 night in Dec 2025

2/10 Terrible

janice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Left after 20 minutes. It was awful dirty, used for homeless. No toilet in room. Carpet disgusting, blinds mouldy and ripped. Bedside table looked like it had been dragged out of a skip. Walls were marked, blood on bedding. I was also charged for the first night as manager said that the room would need to be cleaned as i had a dog with me. More like the dog needed cleaned after being in the room. Was also told that there would be no staff for three of the days/night.
Stayed 6 nights in Dec 2025

6/10 Okay

David

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
My first time at a Metro so not sure what to expect the Kitchen looked fully equipped I did not use, a lot of the fridges looked full. Plenty of signs saying what not to do camera's are in the kitchen saying do not use other peoples food etc. I have not stayed in a hotel with shared facilities so wanted to give it a go. The reception is maned 24 hours give room keys in when going out each time to save lost keys. The room was clean no kettles in the room bot are in the kitchen with a coffee tea machine in the entrance . The post code I had took me across the road to the Premier hotel not sure why. A buffet place is next door with a Pub across the road at the Premier hotel
Stayed 1 night in Nov 2025

4/10 Poor

Emma

Stayed 2 nights in Oct 2025

8/10 Good

Rosemary

Liked: Cleanliness, staff & service, amenities
The value for money here was incredible. Despite reading some unsavoury reviews, we have nothing but praise for it. We chose a room with private facilities, and although small, it had everything we needed for an overnight stay. Bed sheets were spotless, white cotton good quality, as were the towels. There was a 2 drawer chest of drawers between the single beds, hanging space but no hangers, only hooks. We had our own hangers with us so no problem. Tea/coffee making facilities incuded too. There is a fabulous Bejing Banquet right next door to Metro Inns if you want somewhere good to eat. The shower/ toilet/ wash basin fits into a compact space with a modesty screen door for privacy. a couple of shower gels and shampoo provided also. We were on ground floor and experienced no late noise whatsoever.
Stayed 1 night in Nov 2025

2/10 Terrible

Kathryn

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Health hazard. Do NOT book here, we did not stay and have been refused a refund. Reception staff hang up on guests attempting to get a refund. The receptionist (who I am not allowed to name) is rude and abrupt, excuses everything by saying “budget hotel, what do you expect?”, when you advise her that you do not expect mould in the room she has no answer. Unsure if the manager exists as always seems to be night shift (probably to avoid unhappy guests). Have had to pass to lawyers to claim back as this hotel is severely falsely advertised and below standard. Unless you want to stay with mould and dirty carpets, a shower you’d need to wear your shoes to get in then you should avoid this.
Stayed 7 nights in Oct 2025

6/10 Okay

Alistair

Liked: Cleanliness, staff & service, amenities
Basic and forfils the price
Stayed 1 night in Oct 2025

8/10 Good

Mathew

Business traveler
Liked: Cleanliness, amenities
Good price for adequate accommodation
Stayed 1 night in Oct 2025

6/10 Okay

India, kelowna

Traveled with partner
Liked: Amenities
the bed was a bit uncomfortable but the staff were lovely
Stayed 8 nights in Aug 2025

10/10 Excellent

Francisco Javier

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always available. Really helpful and very kind all of them. Kitchen really good for breakfast, lunch and dinner. The price is really good for all the service. If you know hotel Formule 1 in France, this is exactly one of them, but with people in the reception.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Stayed 1 night in Oct 2025

8/10 Good

Edmond Korang

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025

10/10 Excellent

Dexter

Stayed 2 nights in Oct 2025

8/10 Good

Steve

Stayed 1 night in Oct 2025

2/10 Terrible

Swizel

Stayed 1 night in Oct 2025

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The receptionist was brilliant and did her job well. No shaver socket, no bedside lamps, no hairdryer as advertised. Kettle too big to fit under the tap. Shower door could not be totally closed. Mildew and cracked tiles in shower room. Window sill had half the paint missing. I have photos of everything which I will send to head office. Hotel basically needs a revamp as not really fit for purpose. Tonight we are in another motorway services hotel which is cheaper and 5 star by comparison.
Stayed 1 night in Oct 2025

2/10 Terrible

Selina

Business traveler
Disliked: Staff & service, room comfort
Very small Rooms couldn’t move in them. Very cold
Stayed 1 night in Oct 2025

2/10 Terrible

Brianna

Disliked: Cleanliness, staff & service, property conditions & facilities
This is by far the most disgusting place I’ve ever seen. There was literal feces smeared on the wall. The mattresses have to be 40 years old at least and are stained beyond anything my worst nightmares could come up with. The shared bathrooms were even worse. I can’t believe Expedia even allows a place like this on their site. The health department needs to be called. We left and had to use hand sanitizer just from being in the building.
Stayed 1 night in Aug 2025

6/10 Okay

Joanne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were great and really helpful. You get what you pay for, it is rough around the edges (carpets are terrible and some of the toilets and showers were locked so we were unable to use them). A handy location for the sites.
Stayed 2 nights in Sep 2025

2/10 Terrible

Robert

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Awful place dirty smelly room overwhelming smell of drugs we refused to stay .never done that before anywher but this was absolutely disgusting
Stayed 1 night in Sep 2025

6/10 Okay

James

Liked: Cleanliness, staff & service, amenities
You get what you pay for, the room nice enough but there cracked paint and the pilows were very small but for the price it was well worth . comftable bed and clean. Maybe tad nosy from other guests as walls aren't thick so maybe a set of ear plugs and your good to go.
Stayed 1 night in Sep 2025

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

2/10 Terrible

Anita

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy hotel, should be fumigated.

We arrived at hotel at 9pm. Given room key. Even going to room, the hotel smelt dirty. Got to room, sat on the bed and there was a horrible smell. We traced the smell to the mattress, which looked like it had been used as a toilet. Went to reception to complain and was told all the other rooms were just the same as it was a budget hotel. Tried to contact Hotels.com to no avail. We tried all local hotels to try to get a room, again to no avail. As my husband is disabled we had no alternative but to go back to the hotel. On getting back to the hotel the man on reception as good as laughed as us, and said he told us we wouldn't get anywhere else. So we had no alternative but to go back to the room. We ended up watching tv until 2am, lying on top of the bed in our pj's and onesies, with the window open as the smell was that bad. The bed was so disgusting that you could not have got under the covers. We would recommend NOT to use this hotel as it truly is filthy and we are disgusted by the fact that Hotels.com have this hotel listed on their website. If you do book this hotel we would recommend you do remove the sheet and look at the mattress before sleeping on it. Please see the photos we have put on.
Stayed 1 night in Sep 2025