Elsanor Vacation Packages

Hotel room was nice and clean. Complimentary breakfast was great. Was only there two days but they tried to switch up the menu. Arrived in town early and they allowed us to check in a tad bit earlier than check in time. Staff was nice

The staff could be friendlier. They appeared to be put-out when ask a question or when needed something. Pool area was very nice.

Property was beautiful and clean. We were ten minutes away from the beach. The staff were friendly and very helpful. I would definitely recommend this place to book.

Toilets had to be plunged after every other flush, Elevators kept breaking down and they don’t offer beach towels.

To start with Orbitz or Expedia should be ashamed to advertise it as 4 star resort. The place is in desperate need of remodeling, like 20 years ago. The rooms are small with outdated furniture, our bathroom door handle was broken, the walls are tiny and you can hear anything in the room next to yours. Also, don’t make mistake of staying close to ice machine - the pilgrimage to that one starts from early morning till late at night and you can hear it all. Additionally, With exception of morning hours and unless you’re staying on the gulf side you’re unwilling victim of loud bass pounding coming from the loudspeakers on the pool side. Stay careful with those chairs near the pool - my wife sat on one without putting towel on it first and got allergic reaction. There was a dead cockroach drifting around the pool- I got curious if someone would come to clean it before doing it myself after 2days. Honestly the only reason this place still functioning is their amazing staff- I can say nothing but nice things about them after my interaction with front desk, cleaning and kitchen folks- they are all amazing! Also their restaurant food is pretty good - we liked it much more than in a couple other places we ate during our stay.

The property was beautiful in every way! Well decorated with bright but warm colors. Feels like we were in a luxury BnB. The staff were all very welcoming and friendly. The accessible large kitchen with a huge fridge with creamer, juice and a great water and coffee/tea station was a plus. Continental breakfast was also available with fruits, protein snacks, bagels and cream cheese.. the location is excellent with walking paths and parks near Downtown.