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Elk Falls Vacation Packages

Parking sucks. We had to walk from 2nd floor Parking Garage in 107 degree heat to get to hotel lobby. Not at all convenient . Once inside, all was well as long as we didn't have to get anything from our car.

This is a great property to stay and meets all of my needs. The front desk associate, Maria, was friendly and helpful. The parking is easy; the location is convenient. The morning coffee is always fresh. Great place to stay.

Very impressed

When I arrived at the hotel at 4pm I was told my room wasn't ready because the house keepers are under staffed. I had a conversation with the gentleman checking me in who than went to check on the room and it was ready. I left the next morning at 11. Around 9pm I noticed I left my mom's blanket who passed away a week ago. I went back to the hotel and the same gentleman helped look all over but couldn't find my blanket. I was upset and crying explaining to him how important that blanket is to me. He called the owner and told him I was being rude to him so his boss was extremely rude to me. He said I crossed the line when I made his employee call him in tears because I was being rude to him. Of course I was upset but in no way was I rude about the situation. I was treated like extremely rude and the house keepers stole my mom's blanket. All day I thought the blanket was in the back of my car. I understand it was late when I returned back to the hotel but I expected my blanket to be put in an area where people leave there stuff so guest have a chance to retrieve it. I also booked this hotel for the pool which wasn't available. It has no water. I will never stay with this chain of hotels again.

I don’t plan to stay here again. As soon as we got to our room, it was so moist and humid inside. The toilet wouldn’t flush. We asked to have that fixed, we left. Came back and they haven’t done anything. They could have let me know, or atleast offered a different room. Instead they gave us a toilet plunger for us to fix. After telling them 3 times! The toilet still didn’t flush well. All night the room felt horrible. The moisture and humidity was bad even if we turn the ac down. Felt wet under the sheets. The staff was no use.