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Holiday Inn Express Edmonton Downtown by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Edmonton Downtown by IHG

Exterior
Suite, 1 King Bed | Premium bedding, down comforters, memory foam beds, in-room safe
Exterior
Exterior
Interior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pet friendly
$94
includes taxes & fees
Jan 7 - Jan 8, 2026

Explore the area

View in a map
10010 104th Street, Edmonton, AB, T5J 0Z1
  • Place, Edmonton City Centre
    ‪6 min walk‬
  • Place, Rogers Place
    ‪9 min walk‬
  • Place, Edmonton Convention Centre
    ‪11 min walk‬
  • Airport, Edmonton, AB (YEG-Edmonton Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed, Balcony

8.2 out of 10
Very good
(53 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(15 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Balcony

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 2 Queen Beds, Balcony

8.2 out of 10
Very good
(57 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, memory foam beds, in-room safe

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Balcony

Standard Room, 1 King Bed with Sofa bed, Balcony | Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed with Sofa bed, Balcony

8.0 out of 10
Very good
(13 reviews)
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility Accessible)

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 King Bed, Accessible (Mobility Accessible)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobility)

Premium bedding, down comforters, memory foam beds, in-room safe

Standard Room, 1 Queen Bed, Accessible (Mobility)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Express Edmonton Downtown by IHG

Hotel in Downtown Edmonton
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free weekday breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite.
Holiday Inn Express Edmonton Downtown by IHG offers 140 accommodations with safes and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.

Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Holiday Inn Express Edmonton Downtown by IHG provides a hot tub, a steam room, and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 6 meeting rooms. Event facilities measuring 7093 square feet (659 square meters) include conference space. This business-friendly hotel also offers a vending machine, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Holiday Inn Express Edmonton Downtown by IHG is a smoke-free property.

A complimentary full breakfast is served between 6:30 AM and 9:30 AM on weekdays.
The Free Press Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 20 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available on weekdays 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Free Press Bistro

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Steam room

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 6 meeting rooms
  • 7,093 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5 AM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 350.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 14 years old are not allowed in the swimming pool or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Edmonton Downtown
Holiday Inn Express Hotel Edmonton Downtown
Edmonton Holiday Inn
Holiday Inn Express Edmonton Downtown Alberta
Holiday Inn Express Edmonton Downtown Hotel Edmonton
Holiday Inn Express Edmonton Downtown Hotel

Holiday Inn Express Edmonton Downtown by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 522 out of 1050 reviews
Rating 8 - Good. 280 out of 1050 reviews
Rating 6 - Okay. 134 out of 1050 reviews
Rating 4 - Poor. 50 out of 1050 reviews
Rating 2 - Terrible. 64 out of 1050 reviews

8.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexis

Liked: Cleanliness
Was good, clean staff was nice
Stayed 2 nights in Sep 2025

10/10 Excellent

Liam

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! My band stayed here with all our gear and it was perfect for us.
Stayed 1 night in Sep 2025

8/10 Good

Zenna

Disliked: Cleanliness, staff & service
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ed

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Elodie

Traveled with group
Liked: Staff & service
Staffs is very nice but that’s pretty much it.
Stayed 5 nights in Sep 2025

6/10 Okay

Carol

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Red arrow is around the corner. I did not like the loiterers
Stayed 2 nights in Sep 2025

10/10 Excellent

Jarett

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, the bed was a little firmer than we like but it was ok. Devcent area, lots of options for food within walking distance. Overall it was really good!
Stayed 2 nights in Sep 2025

10/10 Excellent

Andrei

Stayed 1 night in Aug 2025

8/10 Good

Stacey

Liked: Staff & service
The staff were lovely
Stayed 1 night in Aug 2025

10/10 Excellent

Jarett

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. The area doesnt seem too bad.
Stayed 1 night in Sep 2025

8/10 Good

Alexandra

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice staff! Was happy with the variety in the complimentary breakfast buffet
Stayed 5 nights in Aug 2025

6/10 Okay

Jesse

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Pool and hot tub were cold. Parking is unsafe and we were told to leave nothing in our vehicles.
Stayed 1 night in Aug 2025

4/10 Poor

Ashley

Disliked: Cleanliness, staff & service
Keys were not working. Cleaners in room when we went up after checking in. Check in took 20 minutes.
Stayed 1 night in Aug 2025

2/10 Terrible

Joseph

Stayed 1 night in Aug 2025

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My teenager daughter&I stayed here for one night. Upon check in, although early, we were told our room wasn't ready&may not be for 2 hours. They were gracious enough to hold our bags and said they would call when the room was ready. Upon coming back to the hotel, after walking around, we noticed others being checked in & asked if we could as well. The room was bigger than we anticipated (one King) and had a little patio. The patio was on the roof of another part of the building and didn't have much of a view/nor spacious and was littered with cigarette butts. The shower was decent (2 shower heads) however, we turned the rain shower off and it still leaked & dripped cold water after the shower was turned off completely. After returning to our room in the late evening (after a concert), we realized the door lock did not fit in the door jam properly. This meant the deadbolt did not work. Safety is a huge priority for us, so we created some extra layers of assurance (table and chair against the door knowing i would hear it if moved). We noticed a few other things (lamp shade was broken&falling apart), sheets were 'interesting' (my teenager described them as similar to a plastic shower liner!) and the floors, although wood, were not clean. The breakfast was enjoyable with a varied selection, lots of seating and food was consistently being refilled. Upon check out, the employee was gracious, took notes of the deficiencies and was apologetic. Overall, a decent stay for 1 night.
Stayed 1 night in Aug 2025

10/10 Excellent

Shao Wen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
A safe bet when visiting this city. Clean bed in a decent room is a safe bet here. The breakfast is typically Canadian/ Northern America standard, nothing to get excited about but as they say when in Rome. It's unfair to hold any hotel breakfast to the British standard.
Stayed 1 night in Aug 2025

4/10 Poor

Rebecca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Kadek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Tyler

Stayed 1 night in Aug 2025

6/10 Okay

Charissa

Traveled with partner
The facility overall is fair. Our room needed more lighting. There were 4 lamps and 2 had burned out lightbulbs. The bathroom had an odor coming from the tub. The hotel is located within walking distance to the 104 Street promenade which has several restaurants and some shops.
Stayed 1 night in Aug 2025

2/10 Terrible

Summer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
was really disappointed with my stay. My booking said $378, but I ended up paying $470 — even accounting for the $25 pet fee and $40 parking, which was supposed to be free. I’m not sure if this is normal, but it felt misleading. The staff were rude and unhelpful. As a younger person checking in, I felt judged and talked down to. Even something as simple as filling out a pet form was uncomfortable with repeated instructions like, “put your phone number where it says phone number.” The room itself was dusty and not properly cleaned. Overall, the hotel did not match what was advertised, and I would not stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Grant

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025