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Aparthotel

Heeton Concept Aparthotel Edinburgh Queen Street

3.0 star property

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Photo gallery for Heeton Concept Aparthotel Edinburgh Queen Street

Exterior
Lobby sitting area
Apartment, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Studio | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Apartment, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Pet friendly
  • Parking available
  • Laundry
$231
includes taxes & fees
Nov 30 - Dec 1

Explore the area

View in a map
74 - 77 Queen Street, Edinburgh, Scotland, EH2 4NF
  • Place, George Street
    ‪2 min walk‬
  • Place, Princes Street
    ‪4 min walk‬
  • Place, Princes Street Gardens
    ‪4 min walk‬
  • Airport, Edinburgh (EDI)
    ‪24 min drive‬

Room options

View all photos for Studio

Studio | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Studio

7.0 out of 10
Good
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Apartment, 1 Bedroom

  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Bedroom (with Sofa Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Apartment, 1 Bedroom (with Sofa Bed)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Family Room

10.0 out of 10
Exceptional
(1 review)
  • 366 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Room

  • 366 sq ft
  • Sleeps 6
  • 3 Double Beds

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About this property

Heeton Concept Aparthotel Edinburgh Queen Street

3-star aparthotel in Edinburgh City Centre
Along with self parking, this smoke-free aparthotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a lobby fireplace. Each apartment provides a flat-screen TV with satellite channels, plus a kitchen with a refrigerator, a microwave, and a dishwasher. Added amenities include free WiFi, a rainfall shower, and a coffee/tea maker. Weekly housekeeping is available.
Heeton Concept Aparthotel Edinburgh Queen Street offers 82 air-conditioned accommodations with safes and coffee/tea makers. These individually decorated and furnished accommodations include desks. Accommodations at this 3-star aparthotel have kitchens with refrigerators, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Heeton Concept Aparthotel Edinburgh Queen Street features a fireplace in the lobby, laundry facilities, and an elevator. Wireless Internet access is complimentary. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Heeton Concept Aparthotel Edinburgh Queen Street is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:00 AM.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 35 per night)
  • Limited onsite parking (max 4 spaces per unit)

Family friendly

  • Children stay free (see details)
  • High chair

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: GBP 12.50 per person

Bedrooms

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Fireplace in lobby

Entertainment

  • Flat-screen TV with satellite channels
  • TV in common areas

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: GBP 15 per accommodation per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Safe

Location highlights

  • In a historical district
  • In a shopping district
  • Near a health/beauty spa
  • Near a hospital
  • Near a train station
  • Near a zoo
  • Near the airport

Things to do

  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 82 units
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12.50 per person
  • Self parking fee: GBP 35 per night
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards
This property is professionally cleaned

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Mode Edinburgh Aparthotel
Mode Aparthotel
Mode Edinburgh
Native Edinburgh
Heeton Concept Edinburgh Queen
Heeton Concept Aparthotel Edinburgh Queen Street Edinburgh
Heeton Concept Aparthotel Edinburgh Queen Street Aparthotel

Reviews

Heeton Concept Aparthotel Edinburgh Queen Street Reviews

9.4

Exceptional

9.4/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 885 out of 1184 reviews
Rating 8 - Good. 223 out of 1184 reviews
Rating 6 - Okay. 53 out of 1184 reviews
Rating 4 - Poor. 11 out of 1184 reviews
Rating 2 - Terrible. 12 out of 1184 reviews

Reviews

10/10 Excellent

Chen, rowland heights

Liked: Cleanliness, property conditions & facilities
Very comfortable and clean place. The design and whole living experience is very convenient and reasonable. Highly recommended
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Perfect hotel!

We loved this hotel so much!! Wish we could’ve stayed longer! Super cute, quiet, perfectly clean, modern, with the comfiest bed and pillows!
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrea

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
First time here! Great location.
Stayed 4 nights in Jun 2025

10/10 Excellent

Fae

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable and well designed room with a kitchenette. Would definitely stay here again.
Stayed 2 nights in May 2025

8/10 Good

christine

Liked: Cleanliness, room comfort
Spacious room. Good facilities. Lovely bedding
Stayed 1 night in Aug 2025

10/10 Excellent

Megan

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Iain

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2025

4/10 Poor

Jodie

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
During our first night, half of the building, including our room, had no power. This meant we couldn’t charge our devices, which was particularly inconvenient given our short two-day stay. When we raised the issue, we were advised to sit in the hotel lobby to charge our devices — hardly an acceptable solution when you're on limited vacation time. We were provided with an email address for the manager, but after sending two emails and a follow-up, we received no response. The lack of communication and accountability from management was incredibly unprofessional and deeply disappointing. While the space itself was lovely, the hospitality was lacking, and the experience left us stressed during our time in Edinburgh. Fortunately, we were headed to the Highlands and didn’t have to stay long. For a property to ignore guests during a power outage — even for one night — is simply unacceptable. As a frequent traveler, I would caution others: if something goes wrong, don’t expect meaningful support or communication from this establishment.
Stayed 2 nights in Jul 2025

8/10 Good

Glen

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Aug 2025

6/10 Okay

Joel

Not as what i expected
Stayed 3 nights in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, property conditions & facilities
We had a great time in Edinburgh this past week! The accommodations were perfect for us in terms of location and space.
Stayed 3 nights in Aug 2025

10/10 Excellent

Cristian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jul 2025

8/10 Good

Viviane

Liked: Cleanliness, amenities, property conditions & facilities
Great!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Heather

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second time staying here and we greatly enjoyed our stay. We look forward to returning for a third stay in the future when in Edinburgh next!
Stayed 2 nights in Jul 2025

10/10 Excellent

Elaine

Stayed 1 night in Aug 2025

2/10 Terrible

Huiying

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Very noisy , when you book a room here , most likely they will assign you a basement room , even after I request to move to the upper floor , my request was ignored by the staffs . I hear the door slamming very loud at night at 11 am when I tried to sleep . And the noise came back again at 6am non stop , as they have facilites in the basement for their staffs and most of these noise are made by their staffs , the door opening and closing almost every 3 minutes that I have to tell the staffs to be quiet however it didn’t stop until I check out .
Stayed 1 night in Aug 2025

8/10 Good

Sonya

Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was overall a very good stay. I came with my dog. The pet fee is £15 per night, which is reasonable, however, it did not get any dog treats or dog bed. I tried calling multiple times to let them know I was bringing a pet, but could not get through. When I arrived, they said their phone lines are down and email is better- fyi. The room itself was clean and very modern, a medium, comfortable size. Although they do not clean the rooms daily, I had more than enough towels and essentials. The room has a coffee maker, tea, and full kitchen which was great. The location is quick 5 minute walk from the city center which was good. Perks: AC and modern room Challenge: could not call ahead. But overall very good stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

HOLLY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to everything, extremely friendly stuff and beautiful rooms. Rooms. Fell in love with the city and will definitely be back.
Stayed 2 nights in Jul 2025

8/10 Good

Yat Yi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It’s a nice place to stay with peaceful and beautiful environment. The hotel room is clean. One thing to improve is the shampoo and bath gel are running out without replacing. We had to go to lobby to ask for refill. It’s better to check and ensure all filled before guest check in.
Stayed 2 nights in Jul 2025

6/10 Okay

Jose, San Isidro

The hotel shows its years, the room was ok. No cleaning service
Stayed 2 nights in Jul 2025

10/10 Excellent

Scott

Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The suite we were in was excellent. Service was great. Location was generally within walking distance to major sites or a short Uber ride away.
Stayed 2 nights in Jul 2025

8/10 Good

Taylor

Liked: Cleanliness, property conditions & facilities
I really enjoyed my stay here! The location was just outside of the busy area so it was quiet, but not to far a walk from any of the sight seeing I had planned on doing! Staff was very helpful with absolutely everything including parking. An issue with the TV came up and they had it fixed less than fifteen minutes later. The room was clean and had lots of space! I would definitly stay here again!
Stayed 2 nights in Jun 2025

8/10 Good

Amber

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good location and beautiful hotel. Lovely lounge area and the rooms were decorated nicely. We had an apartment which had a kitchen and laundry. Unfortunately we had electrical issues with the laundry and were unable to use it as it kept knocking out power off. The sofa bed was in the living room/kitchen area and did not have blackout shades so it was difficult to sleep when the sun came up at 4:30am. Quiet location. Would stay here again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Kristin, Annandale

Stayed 3 nights in Jun 2025