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East of The Strip Vacation Packages

I was double charged for parking. The horseshoe resort charges you automatically for parking at checkout. They didn’t tell me this so I paid at the kiosk as well. Trying to get a refund is impossible. I spent a whole week on the phone with the horseshoe billing department nobody will issue me a refund, not even the hotel manager.

The view was gorgeous at night with all the lights. We loved it! ~ Always Grateful. ~

The place is nice. The staff was very friendly and helpful. The only issue I had was the bedroom tv would not turn off. I had to unplug it. It was quiet and relaxing. It is close enough to the strip if you want hit a casino or a show, and you don’t have to deal with the loud noise. It was a little weird to have the bath tub in the bedroom. But for couples that could be a plus.

No posee front desk

The room door was down, the water was shut down half day to fix. One staff was rude. Another One was very helpful when we got room door problem for unlocked.