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Room was clean and spacious. Great breakfast. Friendly staff. Check in took a long time, as my room wasn't ready even though I arrived late in the day, well after check in time.

The room was ok. There was furniture which was not so functional but super decorative which was blocking the view. Coffee machine was super confusing and had to get someone to show us how to work it out. The hotel is amazing, but rooms are kinda old and outdated.

Beautiful hotel, let down by service — such potential The Mett has so much going for it — the building itself is stunning, and our Junior Suite was gorgeous. The gym is genuinely one of the best I've used at a hotel, and we loved the park nearby. On paper this should be our go-to staycation spot. Unfortunately, the service didn't match the setting. At Canning Bar and reception we had to ask multiple times for basic things, and room service was the same story. We mentioned it was my partner Dav's birthday when we checked in, hoping for even a small gesture, but nothing came of it. The pool was a real disappointment. It was overdue a refresh even before the rain came, and afterwards it was left soaked and unusable — no one had cleaned it up. There was no music or atmosphere, kids were in the adult pool area, and staff walked past repeatedly without checking if we needed anything. Canning Bar itself was also freezing — we couldn't comfortably sit there for long. One bright spot: Robert, the manager, was attentive, warm, and clearly cared about getting things right — a shame the rest of the team didn't follow his lead. L'Amo restaurant was excellent too; we enjoyed it so much we went back a second night. With some attention to service standards and pool upkeep, this could easily be a five-star stay. Right now, it falls short of the potential the building and location clearly have.

Location location location. Nicely centralized in Chinatown. Easy access to the MRT. Walking reachable to Newton Food Center. Little bit more to Lau Pa Sat too.

Good location.