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Mama Shelter Dubai

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2 restaurants, breakfast served
Premium bedding, down comforters, minibar, in-room safe
2 restaurants, breakfast served
4 outdoor pools, open 8:00 AM to 7:00 PM, free cabanas, pool umbrellas
Suite (XXL Mama Crazy) | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Gym

Explore the area

Map
Al Asayel Street, Business Bay, Dubai, 0
  • Dubai Mall
    ‪3 min drive‬
  • Dubai Aquarium & Underwater Zoo
    ‪3 min drive‬
  • Burj Khalifa
    ‪3 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪11 min drive‬

Room options

View all photos for Medium Mama Twin Terrace (Free shuttle service to Dubai Mall & Kite Beach)

Premium bedding, down comforters, minibar, in-room safe

Medium Mama Twin Terrace (Free shuttle service to Dubai Mall & Kite Beach)

  • City view
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 King Bed (Medium Mama. Burj View)

City view

Double Room, 1 King Bed (Medium Mama. Burj View)

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Terrace (XL Mama)

Premium bedding, down comforters, minibar, in-room safe

Room, Terrace (XL Mama)

  • City view
  • 592 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Medium Mama Twin Burj Khalifa view (Free shuttle service to Dubai Mall & Kite Beach)

City view

Medium Mama Twin Burj Khalifa view (Free shuttle service to Dubai Mall & Kite Beach)

  • City view
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite (XXL Mama Crazy)

Suite (XXL Mama Crazy) | Premium bedding, down comforters, minibar, in-room safe

Suite (XXL Mama Crazy)

  • City view
  • 883 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Medium Mama Twin (Free shuttle service to Dubai Mall & Kite Beach)

Premium bedding, down comforters, minibar, in-room safe

Medium Mama Twin (Free shuttle service to Dubai Mall & Kite Beach)

  • City view
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 King Bed, Accessible (Medium Mama. Burj View)

Premium bedding, down comforters, minibar, in-room safe

Double Room, 1 King Bed, Accessible (Medium Mama. Burj View)

  • City view
  • 217 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Accessible (Medium Mama)

Premium bedding, down comforters, minibar, in-room safe

Double Room, Accessible (Medium Mama)

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Medium Mama Double Terrace (Free shuttle service to Dubai Mall & Kite Beach)

Premium bedding, down comforters, minibar, in-room safe

Medium Mama Double Terrace (Free shuttle service to Dubai Mall & Kite Beach)

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for XL Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

XL Mama Double (Free shuttle service to Dubai Mall & Kite Beach) | Premium bedding, down comforters, minibar, in-room safe

XL Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

  • City view
  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Medium Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

Medium Mama Double (Free shuttle service to Dubai Mall & Kite Beach) | City view

Medium Mama Double (Free shuttle service to Dubai Mall & Kite Beach)

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Mama Shelter Dubai

Hotel in Business Bay
Along with 2 restaurants, this hotel has 4 outdoor pools and 2 bars/lounges. Free WiFi in public areas, free valet parking, and a free beach shuttle are also provided. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Change of towels is available on request.
Mama Shelter Dubai offers 197 accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 25-inch Smart televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Mama Shelter Dubai features 4 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and 4 meeting rooms. Event facilities measuring 269 square feet (25 square meters) include conference space. This Art Deco hotel also offers spa services, multilingual staff, and tour/ticket assistance. Guests can use the outdoor pool at a partner property. For a surcharge, a shuttle from the airport to the hotel (available 24 hours) is offered to guests. Onsite covered self parking and covered valet parking are complimentary.

Mama Shelter Dubai has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Mama Restaurant - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Mama Trattoria - Onsite restaurant. Reservations are required. Open daily.
Mamm’s Bar - Onsite bar. Open daily.
Mama Skypool Bar - This bar is located by the pool. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Hindi, Indonesian, Italian, Korean, Malay, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free beach shuttle
  • Free shopping center shuttle
  • Onsite parking available only on request
  • Free covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AED 115 for adults and AED 95 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Mama Restaurant
  • Mama Skypool Bar
  • Mama Trattoria
  • Mamm’s Bar

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Designer stores
  • Evening entertainment
  • Outdoor pool (guest access)

Family friendly

  • 4 outdoor pools
  • Children's pool
  • Lifeguards on site
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 269 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Ceiling hoist
  • Cobblestone flooring in public areas
  • Doorbell and phone notification
  • Elevator
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • High-pile carpet in room
  • Lever door handles
  • Pool access ramp on site
  • Raised toilet seat
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 24 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 25-inch smart TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 115 for adults and AED 95 for children
  • Airport shuttle fee: AED 200 per vehicle (maximum occupancy 2)
  • Airport shuttle fee per child: AED 200 (up to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events (including family gatherings and birthday parties) are allowed on site
This property uses a grey water recycling system and eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Property Registration Number 2244581

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is recommended for transportation to and from this property
Free in-room WiFi has a 4-device limit
Parking height restrictions apply

Property is also known as

Mama Shelter Dubai Hotel
Mama Shelter Dubai Dubai
Mama Shelter Dubai Hotel Dubai

Mama Shelter Dubai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

10/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025