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Get an overview of this hotel
5-star Dubai hotel in Palm Jumeirah

Popular property highlights

Free valet parking
Free WiFi
On private beach
Business center
Laundry facilities

Location

Located in Palm Jumeirah, this beachfront hotel is in the entertainment district, 0.2 mi (0.4 km) from Aquaventure, and within 9 mi (15 km) of Jumeirah Beach and Kite Beach. Emirates Golf Club and Umm Suqeim Beach are also within 9 mi (15 km).

Hotel Features

Catch some rays on Atlantis The Palm's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 20 restaurants.

Room Amenities

All 1539 soundproofed rooms feature free WiFi and iPod docks. Conveniences include sofa beds and coffee makers, and guests will appreciate thoughtful touches like bathrobes and slippers.

Languages Spoken

  • English

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Atlantis The Palm

Crescent Road, Dubai,

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: AED 3300
  • New Year's Eve (31 December) Gala Dinner per child: AED 1250 (from 12 to 13 years old)
  • A tax is imposed by the city: AED 20 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 20 for the first bedroom per night, and increases by AED 20 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: AED 170 per person (approximately)
  • Airport shuttle fee: AED 485 per vehicle (one way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 21

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

One child stays free

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Cashless transactions are available

Staff temperature checks are conducted regularly

Masks are compulsory at the property

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is available

Commonly-touched surfaces are cleaned with disinfectant

Reservation might be required for some facilities onsite

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property follows sanitization practices of Bureau Veritas (3rd party expert - Global)

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is available to guests

Masks are available to guests

Mobile key entry is not available

Debit cards not accepted

Gloves are available to guests

Food service has been amended for enhanced safety

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

gap period enforced between guest stays 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 13 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

One child 13 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced food service safety measures are in place.

Hotel Names

  • Atlantis
  • Atlantis Hotel
  • Atlantis Hotel Palm
  • Atlantis Palm
  • Palm Atlantis
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel Dubai
  • Atlantis Palm Hotel Dubai
  • Atlantis Palm Hotel
  • Atlantis Palm Dubai
  • Atlantis The Palm Hotel
  • Atlantis The Palm Dubai
  • Atlantis The Palm Hotel Dubai

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Hotel Amenities

Property Features

Simply walk outside to feel the sun on your face at the sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with complimentary cabanas and umbrellas. At Atlantis The Palm you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the hotel's 20 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a swim-up bar. Wired and wireless Internet access is complimentary. This luxury hotel also offers a complimentary water park, a children's pool, and outdoor tennis courts. Onsite self parking and valet parking are complimentary.

Atlantis The Palm is a smoke-free property.

  • Express check-in
  • Lazy river
  • Waterslide
  • Free shopping center shuttle
  • Number of outdoor pools - 2
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Poolside bar
  • Business center
  • Porter/bellhop
  • Express check-out
  • Free self parking
  • Dry cleaning/laundry service
  • Free valet parking
  • Limo or Town Car service available
  • On private beach
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Gift shops or newsstand
  • Conference center
  • Snack bar/deli
  • Shopping on site
  • Outdoor tennis courts - 3
  • Total number of rooms - 1539
  • Number of floors - 22
  • Number of buildings/towers - 2
  • Airport transportation (surcharge)
  • Tennis on site
  • Coffee/tea in common areas
  • Number of bars/lounges - 3
  • Full-service spa
  • Free water park access
  • Swim-up bar
  • Beach umbrellas
  • Conference space
  • Spa treatment room(s)
  • Free beach cabanas
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2008
  • Coffee shop or café
  • Free pool cabanas
  • Beach sun loungers
  • Steam room
  • Free WiFi
  • Pool sun loungers
  • Sauna
  • Health club
  • Free wired Internet
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Children's club (surcharge)
  • Supervised childcare/activities (free)
  • Children's pool
  • Safe-deposit box at front desk
  • Spa services on site
  • Proposal/romance packages available
  • Breakfast available (surcharge)
  • Number of restaurants - 20
  • Laundry facilities
  • Beach towels
  • Arcade/game room
  • Wedding services
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • On private beach
  • Free water park access
  • Number of outdoor pools - 2
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Sofa bed
  • Free cribs/infant beds

Room Amenities

Atlantis The Palm offers 1539 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Accommodations are furnished with unspecified sofa beds. Beds feature premium bedding. 60-inch LED televisions come with premium satellite channels and pay movies. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Television
  • Wheelchair accessible
  • Free newspaper
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Hypo-allergenic bedding available
  • Phone
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Room service (24 hours)
  • Designer toiletries
  • Desk
  • In-room climate control (air conditioning)
  • Premium bedding
  • Sofa bed
  • Pay movies
  • Soundproofed rooms
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Slippers
  • Satellite TV service
  • Free WiFi
  • iPod docking station
  • Rainfall showerhead
  • Bathtub or shower
  • Sofa bed size unspecified
  • Furnished balcony or patio
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • LED TV
  • Rollaway/extra beds (free)
  • Towels provided
  • Bedsheets provided
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Wardrobe or closet

Parking

Free self parking , Free valet parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Food & Drink

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.

Atlantis The Palm has 20 restaurants on site.

24-hour room service is available.

Spa Services

Shuiqi has 27 treatment rooms. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 27
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

3 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club and a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Ecotours on site
  • Golfing nearby
  • Surfing/boogie boarding on site
  • Helicopter/airplane tours on site
  • Tennis lessons on site
  • Kayaking on site
  • Skydiving nearby
  • Ziplining on site
  • Playground on site
  • Racquetball/squash on site
  • Scuba diving on site
  • Golf lessons available nearby

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