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Address Dubai Mall

5.0 star property

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Photo gallery for Address Dubai Mall

1 bedroom, in-room safe, desk, blackout drapes
1 bedroom, in-room safe, desk, blackout drapes
Restaurant
Lobby
Outdoor pool, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Laundry
$544
includes taxes & fees
Dec 2 - Dec 3

Explore the area

View in a map
Sheikh Mohammed Bin Rashid Boulevard, Downtown Dubai PO Box 27443, Dubai
  • Place, Dubai Mall
    ‪1 min walk‬
  • Place, Burj Khalifa
    ‪11 min walk‬
  • Place, Dubai Opera
    ‪17 min walk‬
  • Airport, Dubai (DXB-Dubai Intl.)
    ‪10 min drive‬

Room options

View all photos for Deluxe Room City Skyline View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room City Skyline View

9.4 out of 10
Exceptional
(3 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Burj Khalifa and Fountain View Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Burj Khalifa and Fountain View Room

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room - Lounge Access serving Lunch, Afternoon Tea and Dinner

1 bedroom, in-room safe, desk, blackout drapes

Club Room - Lounge Access serving Lunch, Afternoon Tea and Dinner

8.0 out of 10
Very good
(4 reviews)
  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Burj Khalifa & Fountain View - Lounge Access serving lunch, afternoon tea, and dinner

1 bedroom, in-room safe, desk, blackout drapes

Club Burj Khalifa & Fountain View - Lounge Access serving lunch, afternoon tea, and dinner

9.0 out of 10
Wonderful
(4 reviews)
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premier Suite Burj Khalifa & Fountain View - Lounge Access serving Lunch, afternoon tea and Dinner

Premier Suite Burj Khalifa & Fountain View - Lounge Access serving Lunch, afternoon tea and Dinner | 1 bedroom, in-room safe, desk, blackout drapes

Premier Suite Burj Khalifa & Fountain View - Lounge Access serving Lunch, afternoon tea and Dinner

  • 1292 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite Burj Khalifa & Fountain View - Lounge Access serving Lunch, afternoon tea

1 bedroom, in-room safe, desk, blackout drapes

Executive Suite Burj Khalifa & Fountain View - Lounge Access serving Lunch, afternoon tea

  • 1507 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, City Skyline View

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, City Skyline View

  • Sleeps 2

View all photos for Deluxe Burj Khalifa and Fountain View Room

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Burj Khalifa and Fountain View Room

  • Sleeps 2

View all photos for Club Room, Lounge Access

1 bedroom, in-room safe, desk, blackout drapes

Club Room, Lounge Access

  • Sleeps 2

View all photos for Club Burj Khalifa and Fountain View Room

1 bedroom, in-room safe, desk, blackout drapes

Club Burj Khalifa and Fountain View Room

  • Sleeps 2

View all photos for Executive Suite Burj Khalifa and Fountain View

1 bedroom, in-room safe, desk, blackout drapes

Executive Suite Burj Khalifa and Fountain View

  • Sleeps 2

View all photos for Premier Suite Burj Khalifa and Fountain View

1 bedroom, in-room safe, desk, blackout drapes

Premier Suite Burj Khalifa and Fountain View

  • Sleeps 2

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About this property

Address Dubai Mall

5-star hotel in Downtown Dubai
This hotel features 6 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Address Dubai Mall offers 196 air-conditioned accommodations with iPod docking stations and safes. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and bidets.

This Dubai hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa.
In addition to a full-service spa, Address Dubai Mall features an outdoor pool and a health club. Dining is available at one of the hotel's 6 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wired and wireless Internet access is complimentary.

A business center is on site at this 5-star property. This luxury hotel also offers a children's pool, a sauna, and spa services. Onsite self parking and valet parking are complimentary.

Address Dubai Mall has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Address Dubai Mall has 6 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AED 130 per person
  • 6 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Designated smoking areas
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Reception hall
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • iPod dock
  • LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
All guests must show a valid passport or valid UAE national ID (if applicable) at check-in.
Check-in is 2 PM on December 31 to avoid temporary road closures.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AED 350.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night
    • A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AED 130 per person
  • Rollaway bed fee: AED 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 810668

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Address Fountain Views Hotel Dubai
Address Fountain Views Hotel Dubai
Address Fountain Views Hotel
Address Fountain Views Dubai
Hotel Address Fountain Views Dubai
Dubai Address Fountain Views Hotel
Hotel Address Fountain Views
Address Fountain Views Dubai
Address Fountain Views
Address Dubai Mall Hotel
Address Dubai Mall Dubai
Address Dubai Mall Hotel Dubai
Address Dubai Mall Formerly Address Fountain Views

Address Dubai Mall Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 163 out of 219 reviews
Rating 8 - Good. 38 out of 219 reviews
Rating 6 - Okay. 11 out of 219 reviews
Rating 4 - Poor. 0 out of 219 reviews
Rating 2 - Terrible. 7 out of 219 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

jamie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bryan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most amazing places we have every stayed! BUT, they close the pool at 7!? Cant geven get the full sunset, much less the epic city lights. Its perfect temperature at night during the summer. They really must change this policy l, as we chose this hotel largely based on that extact night swimming view/ experience. We were all very sad when we showed up to swim and were turned away. But seriously, otherwise the place it perfection 👌
Stayed 2 nights in Jul 2025

10/10 Excellent

Haoyu

Stayed 4 nights in Jul 2025

10/10 Excellent

MAY

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and superb rooms and services.
Stayed 3 nights in Jul 2025

10/10 Excellent

yoybert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Jul 2025

6/10 Okay

syed

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
The bed, blanket and pillows, smell so bad, they did not wash them according to the standard. Very very bad smell bed
Stayed 1 night in Jun 2025

10/10 Excellent

sheetal

Stayed 3 nights in May 2025

10/10 Excellent

S D Rami

Stayed 4 nights in Jun 2025

10/10 Excellent

yoybert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely great service. I'm sort of given everything, especially in the lounge club we will serve by one of your employee, his name is Hamza. We were looking forward to see him again. He served us last year and began again this year. We over it's exciting to see himsee him absolutely polite employee swell them hamza.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tineesha

Liked: Cleanliness, staff & service, property conditions & facilities
Treated me like a queen
Stayed 2 nights in May 2025

10/10 Excellent

Anas, Louisville K

Stayed 4 nights in May 2025

8/10 Good

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
VIP status meant nothing. No comp room upgrade but was “for cash”!! Had to call Expedia to sort, most embarrassing and uncomfortable at reception. They got sorted in the end but very poor from hotel
Stayed 2 nights in May 2025

2/10 Terrible

Doron, sunny isles

Disliked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Marius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property at a perfect location.
Stayed 3 nights in Apr 2025

2/10 Terrible

CLAUDIA

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Subject: Formal Complaint Regarding Incident at The Address Hotel Dubai Mall and Subsequent Consequences To Whom It May Concern, I am writing to formally express my deep dissatisfaction with the handling of a recent incident at The Address Hotel Dubai Mall, which has caused significant distress to my family and disrupted our professional commitments. On April 12, 2025, my daughter sustained an injury due to a falling wooden fixture in our hotel room. Despite the severity of the incident, I had to personally request emergency medical assistance. Subsequently, we incurred substantial medical expenses for her treatment. Her foot remains swollen, and there is concern about a potential fracture, pending further medical evaluation. This incident has had far-reaching consequences: • My daughter missed several days of work at the IPS Real Estate Conference. • I was compelled to cancel a crucial business trip to Paris and Monaco. • We incurred additional costs, including purchasing new airline tickets with Emirates and paying extra fees to return our rental car in Dubai. • My daughter is unable to participate in her school’s lacrosse team until she fully recovers. • I had to cancel a suite reservation at the Burj Al Arab scheduled for April 17, 2025. • My daughter is currently unable to engage in her various extracurricular activities, including lacrosse and tennis training, charity marathons and marches, and traversing her school’s expansive 20-acre campus. I was hostage

10/10 Excellent

Marius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property at a perfect location.
Stayed 3 nights in Apr 2025

10/10 Excellent

S D Rami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

parisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Kristen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is exquisite. 5 stars, terrific service with friendly and accommodating staff, beautiful hotel, incredible rooftop with infinity pool overlooking the burj khalifa, fountain and rest of the gorgeous city skyline. Even smells good.
Stayed 9 nights in Mar 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all, we got in the early morning from a red-eye. We were lucky that trhere was a room available and were checked in. The staff across the board was constantly going above and beyond to make sure we weren't needing anything. The amenities on the 12th floor are great. My kids and us really enjoyed lounging and swimming at the infinity pool. The rooms are very specious and comfortable. The view to the Burj was worht it. It is so convinient being across Dubai mall. You walk through a bridge that goes through the Chinatown section of the mall and you are right at the famous waterfall in the mall. I would definitely stay here again
Stayed 1 night in Mar 2025

10/10 Excellent

May Wan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Shuja

Stayed 2 nights in Feb 2025

10/10 Excellent

Walid

Stayed 1 night in Feb 2025

10/10 Excellent

hawre

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025

10/10 Excellent

HAMAD

Stayed 1 night in Feb 2025