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Trevelyan

3.0 star property

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Photo gallery for Trevelyan

Exterior
Exterior detail
Game room
Iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
18 - 19 Palace Terrace, Queens Promenade, Douglas, Isle of Man, IM2 4NE
  • Place, Douglas Beach
    ‪2 min walk‬
  • Place, Palace Casino
    ‪4 min walk‬
  • Place, Tynwald
    ‪3 min drive‬
  • Airport, Isle of Man (IOM)
    ‪16 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Single Room, Private Bathroom

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Twin Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Twin Room, Private Bathroom

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Double Room, Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Twin Room, Shared Bathroom

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Single Room, Shared Bathroom

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Double Room, Private Bathroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room with Balcony and Shared Bathroom

Iron/ironing board, free WiFi, bed sheets

Single Room with Balcony and Shared Bathroom

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Private Bathroom

Iron/ironing board, free WiFi, bed sheets

Family Room, Private Bathroom

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Triple Room, Sea View

Iron/ironing board, free WiFi, bed sheets

Triple Room, Sea View

  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Single Room, Shared Bathroom, Sea View

Iron/ironing board, free WiFi, bed sheets

Standard Single Room, Shared Bathroom, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • Sleeps 1
  • 1 Twin Bed

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About this property

Trevelyan

3-star Douglas hotel with bar/lounge
Along with a bar/lounge, this hotel has a garden and free breakfast. WiFi in public areas is free.
Trevelyan offers 68 accommodations. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a garden and an elevator.

Trevelyan has designated areas for smoking.

A complimentary English breakfast is served each morning between 8 AM and 9 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available

Food and drink

  • Free English breakfast available daily 8:00 AM to 9:00 AM
  • A bar/lounge

Things to do

  • Archery

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On the beach

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Please note: This property's elevator is not available from 10 PM to 7 AM. Guests must use the stairs during this time.

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property offers WiFi in the lobby area only.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Trevelyan Hotel Douglas
Trevelyan Hotel
Trevelyan Douglas
Trevelyan Hotel
Trevelyan Douglas
Trevelyan Hotel Douglas

Trevelyan Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 108 reviews
Rating 8 - Good. 33 out of 108 reviews
Rating 6 - Okay. 15 out of 108 reviews
Rating 4 - Poor. 10 out of 108 reviews
Rating 2 - Terrible. 11 out of 108 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Enjoyable

Generally good value, the breakfast was good and served by friendly helpful lad. Couple of small niggles with room, wi-fi doesn't work except in reception. Poor signal to TV, so buffers badly, only BBC watchable (Just) and no tea and coffee making facility in room. All very minor and didn't really detract from our stay.
Stayed 4 nights in Jun 2025

6/10 Okay

Fred

Liked: Cleanliness
Disliked: Amenities
No bar as advertised no WiFi in bedroom no tea or coffee in bedroom breakfast mediocre
Stayed 5 nights in Jun 2025

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay. The staff was very friendly
Stayed 4 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, room comfort

Perfect seaside break

We enjoyed our week"s stay at Trevelyan. We stayed in a basic double room, which was good for us. The daily breakfast was great - full English breakfast or scrambled eggs on toast, with tea/coffee, toast and jam and assorted cereals - perfect. The staff were very attentive during breakfast. For us, Trevelyan was perfectly situated between the Electric Railway and central Douglas just half a mile away. Would recommend.
Stayed 7 nights in Jun 2025

2/10 Terrible

Val

Disliked: Cleanliness, amenities, property conditions & facilities
The landlady was incredibly rude and offensive when my friend reported having no electricity in her room when we returned after an evening out
Stayed 3 nights in Jun 2025

6/10 Okay

Karbin

Liked: Cleanliness, amenities
Good and affordable. Recommended.
Stayed 2 nights in Jun 2025

8/10 Good

paul

Stayed 4 nights in May 2025

6/10 Okay

Megan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This was a great price. It’s very old and historic, with skinny halls and crazy carpets everywhere. Like a fun maze! Some small things: fix the elevator, add an instruction card in the shower, add a small shelf in the shower.
Stayed 7 nights in May 2025

10/10 Excellent

Loren

Liked: Amenities, property conditions & facilities
It's a very clean hotel, the ownership is very friendly and helpful. It is not a modern cookie cutter hotel or building. It is the Victorian era. It is not fancy in modern terms. The stairs are steep and narrow, they way they were done at the time it was built. I would like more lighting on them. Breakfasts were good and satisfying. I had plenty of hot water.
Stayed 20 nights in Apr 2025

8/10 Good

Andy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Friendly staff, breakfast good. Would recommend
Stayed 3 nights in Apr 2025

2/10 Terrible

daniel

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are aggressive don't answer requests they are very discriminatory towards people with limited mobility and put me on second floor and next day I was accused of 'being one of those people' had to check out literally next morning due to this and abuse from them, the owner is a crook he is refusing a refund dispite this from his useless staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Timothy Colin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, personal service and great sea front location.
Stayed 3 nights in Apr 2025

6/10 Okay

Louis

Stayed 4 nights in Sep 2024

8/10 Good

Kathleen

Traveled with family
Liked: Cleanliness, staff & service
Lift not in use. Booked before we knew. Main reason we booked as both of us struggle with stairs. Booked through hotels .com. and they state lift not in use overnight. My fault as i didn't check on the hotel site. They did show lift out of action. Lesson learnt. Bathroom very small and dated. Room basic as expected, clean and had kettle etc. Breakfast was included. Juice,cereal, bacon etc. Very good. Asked for a slight change and it was no problem. Delia the lady was amazing. Nothing too much trouble. She moved us to a first floor room after explaining the problem with stairs. Bar not open. Shame as it would have been nice to have a nightcap and perhaps a chat with other guests. Overall a basic hotel. No frills. Service and staff very good.
Stayed 7 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value hotel
Stayed 5 nights in Sep 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great being central for everything.
Stayed 7 nights in Aug 2024

10/10 Excellent

Rita

Stayed 5 nights in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good basic B&B hotel on the prom.

I opted for a single room with shared bathroom, which worked for me. The bathroom was up a flight of stairs so won't suit everyone. The staff team are great and look after you very well, and the breakfast was good and freshly cooked. All in all it was a good experience staying here
Stayed 6 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, property conditions & facilities
Very clean property, convenient, sea front, breakfast included
Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Izzi and team were so caring and hospitable during my marathon run stay. So convenient and just what the doctor ordered, will be back there soon.
Stayed 3 nights in Aug 2024

2/10 Terrible

Dorothy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is dirty and the owner is only interested in getting your money. Tried to cancel after receiving an email saying the lift wasn’t working, got a definite NO. Explained that my 80 year old mother was going and she couldn’t make it upstairs due to illnesses, still a definite NO. I could cancel she said but I wouldn’t get any money back. Unable to book anywhere else due to lack of funds we went to the hotel to was told by an elderly woman that we would be in a room on the top floor, when I told her my mum couldn’t manage the stairs she said she was the same age and goes up and down the stairs about 20 times a day so asked to speak with the owner. After numerous excuses and being told that the owner is a feisty one and won’t put up with any fuss she came 3 hours after we got there bounding in shouting that we paid for the top floor room. She eventually after talking with Expedia she changed our room to a first floor room and that she was only letting us stay because of my mother. The room was dirty and there was water marks on the curtains, I have taken loads of pictures to prove what I’m saying is true. I had to help my mother up the main flight of stairs, easier said than done and took 10 minutes each time then up 4 stairs with no rail to hold onto then there was a 45 degree slope upwards to the room. The owner wouldn’t even look at me throughout our stay. Whether she thought that I was just trying it on by asking for a refund she was determined not to give in.
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Jul 2024

2/10 Terrible

Jakub

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER BOOK THIS PLACE AGAIN

worst place in Douglas
Stayed 7 nights in Jul 2024