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The Sefton

4.0 star property

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Photo gallery for The Sefton

Exterior
Lobby sitting area
Reception
Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Gym
$120
includes taxes & fees
Oct 9 - Oct 10

Explore the area

View in a map
Harris Promenade, Douglas, England, IM1 2RW
  • Place, Douglas Beach
    ‪1 min walk‬
  • Place, Tynwald
    ‪6 min walk‬
  • Place, Palace Casino
    ‪12 min walk‬
  • Airport, Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, iron/ironing board, free WiFi

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room, 2 Twin Beds (Atrium)

Lobby

Twin Room, 2 Twin Beds (Atrium)

9.0 out of 10
Wonderful
(19 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free WiFi

Family Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Double Room (Atrium)

Lobby

Double Room (Atrium)

9.2 out of 10
Wonderful
(41 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View

Double Room, Sea View | In-room safe, desk, iron/ironing board, free WiFi

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Claremont

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Business services
4.4 out of 5, Excellent, 375 reviews
The Claremont

About this property

The Sefton

4-star Douglas hotel with restaurant
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and a business center.
The Sefton offers 102 accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Douglas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a health club.
The Sefton features an indoor pool and a health club. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This Victorian hotel also offers a library, a vending machine, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Sefton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge between 7:00 AM and 10:00 AM on weekdays.
Bonzai - Overlooking the ocean, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner.
Sir Normans - Overlooking the ocean, this bar serves dinner only. Open daily.
24-hour room service is available.

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 5.00 to 15.00 per person
  • Self parking fee: GBP 4 per night
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Sefton Douglas
Sefton Hotel
Sefton Hotel Douglas
The Sefton Hotel
The Sefton Douglas
The Sefton Hotel Douglas

Reviews

The Sefton Reviews

8.4

Very Good

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 247 out of 552 reviews
Rating 8 - Good. 191 out of 552 reviews
Rating 6 - Okay. 79 out of 552 reviews
Rating 4 - Poor. 19 out of 552 reviews
Rating 2 - Terrible. 16 out of 552 reviews

Reviews

8/10 Good

Jennifer, preston

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central location with excellent atrium rooms with balconies and an especially good quality breakfast
Stayed 4 nights in Jun 2025

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were nice, was super hot at the top of the hotel but rang down and got a fan quickly. Beds weren’t the most comfortable but for a short stay they were ok. Breakfast was ok wouldn’t pay for it as an extra. Staff were amazing!!!!!!!!
Stayed 3 nights in Jun 2025

2/10 Terrible

Ianthe

Stayed 5 nights in Jun 2025

10/10 Excellent

Dianne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location near shops, eating places and attractions. The Atrium was unique and it was wonderful having a balcony overlooking the courtyard. Superb breakfast and would Bonzai, the restaurant attached to the botel.
Stayed 6 nights in Jun 2025

10/10 Excellent

Maureen

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A lovely hotel. Breakfasts were excellent with a very extensive menu. The swimming pool was beautiful. We had a very large balcony overlooking the atrium. There were free water bottles daily and a good sized fridge. A very central location. We would definitely recommend this hotel.
Stayed 6 nights in Jun 2025

8/10 Good

Reilly Sean

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Great location, great staff, beautiful facade. The hotel itself needs a serious refresh.
Stayed 3 nights in Apr 2025

8/10 Good

PAUL

Our room was in general good as I think it had been refurbished recently. However, the chairs on the balcony which, for me, would have been a highlight & meant I would have spent longer on there, were too old and too uncomfortable
Stayed 4 nights in Jun 2025

10/10 Excellent

Darren

Stayed 3 nights in May 2025

4/10 Poor

Jill

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Uncomfortable and will never return

What to say, the photos on Hotels.com are not the same hotel we stayed in. Not only do Standard Rooms not have views, they have frosted windows that look onto the walls next door. This hotel is just OLD and Id like to say quaint, but dumpy is the only thing that comes to mind. The carpet is beyond needing replacement, the mirrors are broken, the chairs must be over 50 yrs old, the room is old smelly and I was not comfortable being in the room at all. I am surprised at hotels.com on this one. Go view the hotel for yourself hotels.com...not what you are advertising.
Stayed 2 nights in May 2025

8/10 Good

ARTHUR JOHN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Nicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Michael

Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Colin

Liked: Staff & service, amenities, property conditions & facilities
The Sefton is a grand building toward the town centre end of the promenade and about 10 minutes walk from the Sea Terminal and buses to and from the airport stop close by, so very convenient. Check in was smooth. I booked an atrium room which was quiet, modern but not bland. Good bathroom, living area with a balcony. The room was clean and in good order, regular top ups in the tea/ coffee dept; along with complimentary bottled water. The bed was rather firm I thought but I slept well. Breakfast was excellent with a self serve selection and porridge and Manx kippers on request. The pool was a bonus and clean and warm. Some of the stair carpeting is a little worn but it would cost a fortune to replace whilst still serviceable. Would I stay at this hotel again? Certainly. The staff were all so welcoming, icing on the cake. Many thanks.
Stayed 4 nights in May 2025

10/10 Excellent

Christopher

Stayed 2 nights in May 2025

10/10 Excellent

Jordan

Stayed 3 nights in May 2025

10/10 Excellent

chris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overwhelmed by this hotel and island. From the moment of check in by 2 lovely ladies we received an Atrium room which was an absolute delight. Newly refurbished rooms and a little balcony with chairs to sit out overlooking an indoor garden with lots of natural light. We don’t want to leave it’s been the best trip 🙏
Stayed 1 night in May 2025

10/10 Excellent

Arlene

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Excellent stay in Atrium

Excellent stay at the Sefton. Friendly efficient staff on reception with a simple check in. Breakfast each day was very good and staff very attentive- lovely seafront views. Stayed in the atrium which was lovely and had everything you would need. It did prove a little warm at nights and needed to open the balcony door for air. Thoroughly enjoyed my stay and would not hesitate to stay again.
Atrium bedroom
Lovely step in shower
Doors to balcony over atrium gardens
The revamped bar stunning!!
Stayed 3 nights in May 2025

10/10 Excellent

Vanessa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect for a base on the Isle of Man. Staff were very friendly and helpful. Rooms were clean.
Stayed 5 nights in Apr 2025

6/10 Okay

Ray

Traveled with partner
Liked: Staff & service, amenities
Property is not a 4 star property. It is tired looking and bedrooms need an update. Not impressed with the mould around the bath and definitely not for a 4 star hotel.
Stayed 2 nights in May 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel ... possibly in need of some tlc .. but nice fiendly staff, ..good breakfasts.. and nice room onto the interior atrium
Stayed 7 nights in Apr 2025

10/10 Excellent

Eva

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely friendly hotel and excellent location

Visited to attend an event on the island . Staff extremely helpful. Food was excellent . Room was exactly what we needed
Stayed 2 nights in Apr 2025

6/10 Okay

George

Stayed 5 nights in Apr 2025

6/10 Okay

George

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The position of the hotel is fantastic but this is absolutely not a 4star hotel The decor is very dated especially the rooms, the sofa and curtains very very much past their acceptable condition, the smell of the kitchen came into the room everyday. The lifts were the slowest I have ever experienced! The staff are nice and breakfast was good but I’m afraid that doesn’t make it any better than a 3 star at best.
Stayed 1 night in Apr 2025

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 7 nights in Apr 2025