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The Claremont

4.0 star property

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Photo gallery for The Claremont

Exterior
Lobby
1 bedroom, memory foam beds, in-room safe, desk
View from room
Breakfast, lunch, dinner served; beach views

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Laundry
$154
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
Loch Promenade 18, Douglas, IM1 2LX
  • Place, Douglas Beach
    ‪1 min walk‬
  • Place, Tynwald
    ‪5 min walk‬
  • Place, Palace Casino
    ‪18 min walk‬
  • Airport, Isle of Man (IOM)
    ‪14 min drive‬

Room options

View all photos for Classic Double Room

1 bedroom, memory foam beds, in-room safe, desk

Classic Double Room

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room

1 bedroom, memory foam beds, in-room safe, desk

Business Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Suite

Business Suite | 1 bedroom, memory foam beds, in-room safe, desk

Business Suite

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Room, Sea View

Business Room, Sea View | 1 bedroom, memory foam beds, in-room safe, desk

Business Room, Sea View

9.2 out of 10
Wonderful
(5 reviews)
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Business Studio

1 bedroom, memory foam beds, in-room safe, desk

Business Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Business Single Room

1 bedroom, memory foam beds, in-room safe, desk

Business Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Double Bed

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Interior

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  • Free WiFi
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About this property

The Claremont

4-star Douglas hotel with restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and dry cleaning. Free English breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour front desk, free newspapers, and wedding services.
The Claremont offers 56 accommodations with safes and complimentary newspapers. Beds feature memory foam mattresses. Digital television is provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

2 meeting rooms are available. This Victorian hotel also offers multilingual staff, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests can use the health club at a partner property.

The Claremont is a smoke-free property.

A complimentary English breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.
Coast Bar and Brasserie - This beachfront brasserie serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free English breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Coast Bar and Brasserie

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms

Accessibility

  • 5 steps to reach entrance
  • Elevator

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 11:00 AM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-in fee for check-in between 11:00 AM and 4:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Claremont Douglas
Claremont Hotel Douglas
The Claremont Hotel
The Claremont Douglas
The Claremont Hotel Douglas

The Claremont Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 202 out of 381 reviews
Rating 8 - Good. 134 out of 381 reviews
Rating 6 - Okay. 30 out of 381 reviews
Rating 4 - Poor. 8 out of 381 reviews
Rating 2 - Terrible. 7 out of 381 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

michael

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

8/10 Good

Caroline

Stayed 4 nights in Jun 2025

10/10 Excellent

Samantha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel for my husband and his two business partners and they said that they all really liked the rooms and the location of the hotel. It was really close to the ferry port so it was very convenient. We will definitely book again in the future. Thank you.
Stayed 1 night in Jun 2025

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in Douglas. The staff were amazing and helpful and very accommodating. The hotel itself was very clean and comfortable and the evening turn down service, including chocolates and weather informatio was a bonus.
Stayed 4 nights in Jun 2025

10/10 Excellent

STEPHEN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Caroline

Business traveler
Amazing breakfast. Nearly missed the ferry but it was so worth it!!!
Stayed 1 night in Jun 2025

8/10 Good

Michael, Tampa

Stayed 2 nights in May 2025

10/10 Excellent

Jolene

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to restaurants and shopping.
Stayed 3 nights in Jun 2025

10/10 Excellent

Philip

Stayed 3 nights in May 2025

10/10 Excellent

Teresa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely older hotel - lotsa stairs to some of the rooms but not an issue for us. Very nice rooms, comfortable bed, great hotel staff. Great breakfast, great location close to shopping, train and bus, and ferry terminal. Great breakfast and nice restaurant overall.
Stayed 6 nights in May 2025

10/10 Excellent

stephen

Stayed 2 nights in May 2025

10/10 Excellent

Thomas

Traveled with family
Nice hotel with an excellent breakfast. Great view from the sea view room. We would have no issues about staying here again.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Faultless

Fantastic staff, location, rooms and breakfast
Stayed 1 night in May 2025

10/10 Excellent

Karina Marie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The overall experience at the hotel was great. However, it was let down by one particular member of staff serving breakfast. She was unhelpful, surly, and appeared ‘ inconvenienced’ when asked for simple service. She let down the professionalism and kindness of all other members of staff. I received a free upgrade to a sea facing room. The room was clean, well laid out and fitted. Check in and out was seamless. I would definitely recommend a stay.
Stayed 3 nights in May 2025

10/10 Excellent

Alan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay over the last 2 days. The Claremont fully deserves it's 4 stars. Rooms are big and have lots of small touches you don't get in a lot of hotels today. Great views and the staff were all pleasant and welcoming. It is well situated on the front in Douglas. Parking is a nightmare but this is common to Douglas and is not the fault of the Claremont. Would we stay there again absolutely.
Stayed 2 nights in May 2025

8/10 Good

Rachelle, Ramsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to ferry , Not really a fan of memory foam mattress, no support and dip in the middle otherwise stay was good .
Stayed 1 night in May 2025

2/10 Terrible

Jason

Disliked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Jeremy

Liked: Cleanliness
Disliked: Staff & service, room comfort

Mediocre

Room extremely hot, no air conditioning. The rest of the hotel seemed cool but our room was uncomfortably hot for two days. No fridge or robes as was described in listing. Windows didn’t open to allow any meaningful ventilation. Breakfast was mediocre, warm juice eclectic fruit platter. Room dark with views only of walls.
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Poor sleep

Small room, very hot even with the table top fan on. Lumpy mattress and pillows and bed kept moving away from headrest. Light on all night directly outside window and ill-fitting curtains. Breakfast staff very pleasant and accommodating. Good location on seafront.
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great for me as I arrived by ferry the hotel is less then 5 minutes from ferry terminal. Fantastic breakfast and excellent house keeping.
Stayed 3 nights in May 2025

6/10 Okay

Aaveg

Stayed 4 nights in Apr 2025

10/10 Excellent

Hiten

Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Originally I was put in a room without a window which wasn’t great - the staff were helpful but I had to double up costs to get a sea view when the hotel wasn’t busy. I thought they could have been a bit more flexible on this
Stayed 2 nights in Mar 2025

10/10 Excellent

Kein

Stayed 1 night in Mar 2025