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Aparthotel

Cunard Apartments

4.0 star property

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Restaurant
Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop
Apartment, 2 Bedrooms | Private kitchen | Full-size fridge, microwave, oven, stovetop
On the beach
Interior entrance

Reviews

8.2 out of 10
Very good

Apart-hotel

2 bedrooms1 bathroomSleeps 61722 sq ft

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
28-29 Loch Promenade, Douglas, Isle of Man, IM1 2LY
  • Place, Douglas Beach
    ‪1 min walk‬
  • Place, Manx Museum
    ‪3 min walk‬
  • Place, Gaiety Theatre
    ‪5 min walk‬
  • Airport, Isle of Man (IOM)
    ‪14 min drive‬

Room options

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About this property

Cunard Apartments

4-star Douglas aparthotel with 1 restaurants, connected to a shopping center
This smoke-free aparthotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, dry cleaning, laundry facilities, and a free grocery shopping service are onsite. The apartment has 2 bedrooms and provides free WiFi and free wired Internet. A kitchen comes with a refrigerator and an oven, and guests will also find upscale touches like a fireplace and a deep soaking tub. Weekly housekeeping is available.
This aparthotel offers 6 accommodations with fireplaces and washers/dryers. These individually decorated and furnished accommodations have separate sitting areas. Smart televisions come with premium satellite channels, DVD players, and Netflix. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The aparthotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Public areas are equipped with complimentary wired and wireless Internet access.

This beach aparthotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. For a surcharge, the property provides an airport shuttle (available 24 hours), a ferry terminal shuttle, and a bus station shuttle. Onsite self parking is complimentary.

This aparthotel is a smoke-free property.

A complimentary manager's reception is offered each day.
This aparthotel has a restaurant on site.

Property amenities

Beach

  • On the beach

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Car not required
  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Bedrooms

  • 2 bedrooms
  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • 1 private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • DVD player
  • Netflix
  • Smart TV with premium satellite channels

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Comfort

  • Ceiling fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Free grocery shopping service
  • Guidebooks
  • Iron/ironing board
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Connected to a shopping center
  • In a business district
  • In the city center
  • Near a train station
  • Near the boardwalk/promenade
  • Near the sea
  • Next to a golf course
  • On the bay
  • On the Strip
  • On the waterfront

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours nearby
  • Fishing nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 5 floors
  • 6 units
  • At least 80% lighting from LEDs
  • Banquet hall
  • Bicycle rentals
  • Double-glazed windows
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Locally-owned and organized tours and activities
  • Soundproofing
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport, and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 72 hours before arrival with check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: GBP 60.00 per vehicle (roundtrip)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - 000 0739 42
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Cunard Apartments Apartment Douglas
Cunard Apartments Apartment
Cunard Apartments Douglas
Cunard Apartments Isle Of Man/Douglas
Cunard Apartments Douglas
Cunard Apartments Aparthotel
Cunard Apartments Aparthotel Douglas

Cunard Apartments Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 11 out of 29 reviews
Rating 8 - Good. 12 out of 29 reviews
Rating 6 - Okay. 3 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Benjawan

Traveled with family
Liked: Cleanliness
Property has restaurant on site which is convenient, the bed are average not too comfortable but not that terrible. both of bedrooms smell damn/wet
Stayed 4 nights in Aug 2025

2/10 Terrible

Sheila

Traveled with family
Disliked: Cleanliness, room comfort

Grubby place

Very grubby place, smelt bad, bathrooms mouldy, kitchen sticky
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location, close to shops and beach. Apartment had everything we needed.
Stayed 7 nights in Feb 2025

8/10 Good

james

Disliked: Room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

David

Stayed 3 nights in Sep 2023

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Extremely roomy and well-appointed, very comfortable stay in a great location, just a few minutes from the ferry so great for walkers. Bus stop on the block, great transportation around the island. Enjoyed the view, excellent kitchen facilities, Marks & Spencer just a couple blocks away. Would definitely recommend for value for money.
Stayed 3 nights in May 2023

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, room comfort

Will stay again

Happy with stay, very good location and spacious apartment
Stayed 3 nights in Apr 2023

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

Great view

Huge apartment with incredible views over the bay, the kitchen was well equipped. Owner met us even though we arrived really late, and was very welcoming. Bedrooms didn’t quite match up to the standard of the living space but were clean and bright.
Stayed 3 nights in Oct 2022

8/10 Good

Chris

Business traveler
Liked: Cleanliness, room comfort
great location had everthing you need
Stayed 2 nights in Jun 2022

8/10 Good

Gail

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness

Pleasant apartment in the centre of Douglas

The apartments are located centrally along the seafront at Douglas, and the views from the apartment are good. The lounge / dining area is of a good size and comfortable, with a dining table and chairs, settees and a large TV. Free Wifi is also available, but not as fast as was expected. The kitchen area is well equipped with cooker, dishwasher, microwave and washing machine. The kitchen and lounge are in good condition. However the 2 bedrooms were a little disappointing. Bedroom No 1 was a standard double bed with en-suite shower room and toilet. The mattress was lumpy with springs being felt through. Bedroom No 2 featured a double bed with a single bunk bed above. For a family room this may be acceptable, but in our case we felt it was not what we expected. The door jammed a little, and the door closer was noisy (a problem in the middle of the night) The bedroom furniture was a bit shabby, and the bedrooms were in need of a serious upgrade. There was also a separate bathroom for use by bedroom No 2. The apartment is set on 2 levels with stairs between, which is not a problem. We had sympathy for the owners of the property as there is road works along the whole of the Douglas sea front, which has been going on for 2 years, and still not finished. This created a problem for us with parking a car, as all the parking in the area has been taken away. We eventually ended up parking in the sea ferry terminal a 10 minute walk away, and the charges for 24 hours was reasonable.
Lounge area - nce size
Kitchen area
the sea front and roadworks
Stayed 7 nights in Sep 2020

10/10 Excellent

David

Business traveler
Liked: Cleanliness, room comfort

Everything I needed

I was dreading having to stay inside a cramped room during lockdown, however, it was the opposite. I had Apartment 3, a two bedroom very spacious apartment with everything that I needed including a smart TV, it's own router and a playstation, with a cracking view of Refuge Tower. I'd definitley recommend.
Stayed 5 nights in Jun 2020

6/10 Okay

Jaswir

Business traveler
It is a lovely location,but the roadways repair didn’t help.I feel that was not the owner fault.
Stayed 3 nights in Mar 2020

10/10 Excellent

EP, Washington, DC

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view is amazing, Gary was wonderful. The location was fabulous, I would stay again!
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Very large with brilliant lounge views across the bay .
Stayed 4 nights in Aug 2019

8/10 Good

michael

Liked: Staff & service

Comfort

Had a enjoyable 4 days the apartment had a few issues with water drainage carpet had stains blinds didnt work properly and bed mattress wasn't comfortable but in a ideal location
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A spacious apartment with good views. All that my husband and Son needed. We will definitely stay again .
Stayed 4 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The property is badly in need of decorating and the overall cleanliness was very poor and very disappointing , was well equipped, good position but the overall standard was very low and would not recommend this place until they get their act together, it was a shame.
Stayed 4 nights in May 2019

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Best apartment we have had to date. Location is wonderful. Everything provided. No lift so if you are elderly or infirm not for you for the rest of us good exercise! Location really central and walked distance from port. Fabulous holiday.
Stayed 5 nights in May 2019

8/10 Good

Balazs

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Great potential, good location, worse service

The apartment was great, really spacious, warm and had a great view. I would definitely go back for a few more nights. But... The office was extremely slow and uninformative. They use magnetic cards for access, the cheapest version that could be magnetised by phones. We stayed for three nights and had to rewrite our cards at least three times, not because of our phones. They simply expired every morning after 10:30 (checkout time). They were unable to program the cards for more than a day and we were accused that we kept them too close to our phones, which is ridiculous since I have a Faraday cage wallet, which I carry in my opposite side pocket... It happened twice that one of the card did not even work after it was reprogrammed. In total, we spent about an hour waiting front of the reception for the cards. The apartment was not that clean, it was okay but the toilets had marks on them, some of the shelfs had thick dust cover and not at the least in the fridge some black dust/mould balls were rolling around when it was opened. We should have checked out at 10:30, when we moved our luggage to the door to leave the apartment we heard somebody knocking on the door at 10:32, without waiting just opened the door. I guess they wanted to kick us out, but since we were moving with the luggages they did not say a word. I find it strange that they were so keen to start cleaning in time, since it did not reflect the cleanliness of the place.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities
Good little self-catering apartment overlooking the prom to watch the ferries come in & out. Shops literally round the corner to stock up for the time staying there. Some of the fixtures starting to look tired (rust on shower rail & bathroom radiator)
Stayed 2 nights in Dec 2018

10/10 Excellent

kate, liverpool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous shower! :D

Whole apartment was beyond our expectations, it’s amazing for it’s value, had a full kitchen and comfy beds, has a great view and you just don’t see all these in the ad! But the shower was particularly great as you get a warm and strong water during the shower. We recommend the cunard apartments without any hesitation.
Stayed 2 nights in Sep 2018

8/10 Good

hils, glos, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spacious and well equipped but noisy early am

Very Large apartment close to ferry, suprisingly spacious and very convenient for ferry. Staff helpful. Only drawback very noisy early morning with clatter of business deliveries around the back
Stayed 2 nights in Jul 2018