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PAMUKKALE KAYA THERMAL SPA HOTEL

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Photo gallery for PAMUKKALE KAYA THERMAL SPA HOTEL

A hotel with a swimming pool, a covered outdoor area, and a landscaped garden.
A modern hotel with a large outdoor swimming pool, a spa area, and a well-maintained lawn.
A multi-level indoor swimming pool with a central water feature, surrounded by lounge chairs and a seating area.
A spa area with hot springs and a staircase leading to a building.
Room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Parking included
  • Free WiFi
The current price is $159
includes taxes & fees
Oct 18 - Oct 19

Explore the area

View in a map
Karahayit Mah., Ataturk Caddesi 20, Denizli, Denizli, 20190
  • Place, Red Travertine of Karahayit
    ‪7 min walk‬
  • Place, Pamukkale-Hierapolis
    ‪12 min walk‬
  • Place, Pamukkale Thermal Pools
    ‪11 min drive‬

Room options

View all photos for Superior Double or Twin Room

A modern hotel room with a wooden bed, white linens, a bedside table, and a large window with blinds.

Superior Double or Twin Room

9.4 out of 10
Exceptional
(14 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Terrace

A modern hotel room with a wooden floor, a bed with white linens, a grey upholstered chair, a wooden coffee table, and a small table with a lamp.

Deluxe Double or Twin Room, 1 Bedroom, Terrace

9.4 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Bed

View all photos for Superior Double or Twin Room

A hotel room with two beds, a desk, and a large window with curtains.

Superior Double or Twin Room

  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Deluxe Double or Twin Room, 1 Bedroom, Terrace

A hotel room with a desk, two beds, a TV, and a large window with curtains.

Deluxe Double or Twin Room, 1 Bedroom, Terrace

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

A hotel room with a neatly made bed, a sofa, and a lamp.

Deluxe Room

  • 592 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

PAMUKKALE KAYA THERMAL SPA HOTEL

4.5-star hotel in Pamukkale
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an outdoor pool, a fitness center, and a snack bar/deli. Change of towels is available on request.
PAMUKKALE KAYA THERMAL SPA HOTEL offers 100 air-conditioned accommodations with minibars and safes. A pillow menu is available. 43-inch Smart televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary bottled water and slippers. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pamaukkale Kaya Thermal has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
In addition to a full-service spa, PAMUKKALE KAYA THERMAL SPA HOTEL features an indoor pool and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, meeting rooms, and coworking spaces. This luxury hotel also offers a fitness center, spa services, and a library. Complimentary covered self parking is available on site.

PAMUKKALE KAYA THERMAL SPA HOTEL has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
PAMUKKALE KAYA THERMAL SPA HOTEL has 2 restaurants on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Outdoor pool
  • Shopping mall

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Coworking space
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • No elevator
  • Tile flooring in room

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Private bathroom
  • Slippers

Entertainment

  • 43-inch smart TV with satellite premium channels

Food and drink

  • Champagne service
  • Chef service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Electrical adapters
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Rollaway bed fee: EUR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 25423

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Pamukkale Kaya Thermal Spa
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel
PAMUKKALE KAYA THERMAL SPA HOTEL Denizli
PAMUKKALE KAYA THERMAL SPA HOTEL Hotel Denizli

PAMUKKALE KAYA THERMAL SPA HOTEL Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 73 out of 124 reviews
Rating 8 - Good. 30 out of 124 reviews
Rating 6 - Okay. 11 out of 124 reviews
Rating 4 - Poor. 4 out of 124 reviews
Rating 2 - Terrible. 6 out of 124 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful thermal spring. The food was OK, but a bit bland and not very inspired.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the manager Turguy welcomed us and made just out trip would be outstanding. The food served at this hotel is excellent and represents a healthy mediterranean diet. there are many wonderful huge pool. it is a great place to relax
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dinner buffet
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really pleased we stayed here. Rooms were lovely, spacious and clean. Great amenities with a lovely large outside pool. Greeted by General Manager on arrival and given complimentary drinks. Short walk to town, ideal location
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We were with kids and also elderly and they all loved it. Amazing rooms and staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is over 5 stars, highly recommended.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great, new facility, clean rooms and hotel, friendly personnel. Thanks.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a brand new hotel where you will have top rooms, fantastic pools and excellent options for massages and other treatments.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
This property is focussed on bus tour groups who come in in the afternoon and leave the next morning. We booked the room outside of the bus tour to visit the.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot with clean rooms and facilities. Breakfast and dinner were ok but could be better. Couldn’t use hot tub on the terrace unit since water was not hot enough. Same goes for the shower which is strange for a thermal hotel. Otherwise everything else was good and I will visit again.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was very hot,A/C control out of function,Balcony door couldn't be locked from inside,shower head port wasn't stable(kept spinning around),toilet seat not stable(kept moving about).Lastly House keeping turned up at 08.15 and opened our room door with out even knocking on the door,then left with out a even a sorry.Other than this, food was lovely, rooms are specious and beds are comfy,hot water and towells are fine.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities
Thermal and spa facilities not to our expectstion
Stayed 2 nights in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first day there were no visible staff despite a cafe door being open, we brought our own coffee etc down to the pool and when we went inside the hotel to adk for ice we were told we couldn't bring our own drinks poolside. We pointed out that no one had even come outside. After that the attention was good. The deluxe rooms were fabulous although all the glass had fingerprints on. The breakfast was amazing, truly sensational. I did comment on the lack of shady parking and no electric car charging points, we had to go to another hotel to charge our car.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Nouveau Carcellaire 😅

We were expecting to be closer to the center, but the hotel is right on the highway and is mostly for tour groups that drop in for the night. The staff is not informed at all… we saw the last day that there was a way to town around the back that wasn’t explained to us. They’re also not generous: I asked for a cup of tea and the guy scoffed and said it was €5, despite having seen it offered to other guests when booking a massage, which I did have the next day. It feels a bit prison-like with all the rooms facing a center indoor pool. We did LOVE the cat and the dog on the first night. The breakfast buffet is also VERY good, and beds are extremely comfortable. Dinner was a 6/10, kind of average buffet.
Stayed 2 nights in Apr 2025
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities
I had booked 3 rooms. All 3 rooms spent an uncomfortable night because the power in our wing went off around 1:30 am and did not come back till 5:15 am. It got very dark and hot in the room. We had a hard time sleeping. A couple of people ran into objects while fumbling for their phones to turn on the phone light. My wife stubbed her toe on the bathroom threshold. We requested some adjustment on our daily rate but were turnded down. I would like Expedia to issue us some rate adjutment. I booked 12 nights at different locations in Turkey during this trip. Would appreciate a response.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Denizli Pamukkale Karahayıt mahallesinde bulunan ve termal otel konseptinde çalışan bu tesis oraya varmanızdan itibaren kaliteli bir işletme olduğunu her an size gösteriyor, resepsiyondan bar ve kat görevlisine kadar herkes çözüm odaklı, çalışkan ve ilgili, temizlik, kahvaltı ve yemekler başarılı, açık ve kapalı havuzlar temiz, odalar ve geniş bahçe çok güzel. İster termal suyla şifa bulun ister kapalı ve açık havuzlarda serinleyin, çim alana yayılmış minder ve salıncaklarda güneşlenin, her anlamda kusursuz deneyim.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Kahvaltı iyi,odalar temiz
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Açıkçası akşam 23:00 'da otele geldiğimizde restoranın kapalı olması ve yeme içme anlamında hiçbir servis olmaması biraz hayal kırıklığı yarattı. Odadaki bilgilendirme broşüründe 24 saat oda servisi olduğu ve menünün masanın üstünde olduğu yazıyor olsa da öyle bir hizmet ve menü yok. Sabah kahvaltısı da vasat; pörsümiş yeşillikler ve kenarları kurumuş peynirler vardı eksik ürünler zamanında güncellenmiyordu. Onun dışında otelin ve odanın temizliği ve spa ile havuz alanları keyifli idi. Late checkout konusunda yardımcı olundu teşekkür ederiz.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
早朝に到着しましたが早めに部屋に案内していただきました。 また朝食を1食分プラスしてくれ、部屋が用意できるまでの待ち時間に楽しめました。 施設は広く綺麗でプールやサウナ、温泉があり楽しかったです。 スパも利用しました。深夜にもかかわらず残業で施術してくれました。 ありがとうございました。 ホテルマネージャーさんがとても親切で、帰りのバスが到着するまでバス停でお見送りをしてくれました。
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
Odalar temiz ve standart büyüklükteydi. Ancak akşam yemeği ve kahvaltı oldukça vasattı. Akşam yemeğinde su dışındaki içecekler için ekstra ödeme yapmanız gerekiyor. Otelin 5 yıldızlı ve yüksek puanlı olmasına istinaden rezervasyon yapmıştım ancak bu kriterleri karşıladığını düşünmüyorum.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Küvetli oda da kaldık gayet konforlu temiz güzel bir deneyim yaşadık. Tekrar gelmeyi planlıyoruz.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Çok güzel bir deneyimdi özellikle hamamına bayıldım yemekleride çok güzeldi
Stayed 1 night in May 2026
Verified review

6/10 Okay

Disliked: Cleanliness, amenities
very noisy environment, the hot tub look dirty, the room floor was full of hair and dust. dinner and breakfast was not bad.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Kahvaltı vasat, akşam yemeği geçiştirme Özetle 6/10
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nossa experiência foi muito boa, é a melhor opção pra hospedagem, águas quentes. O manager Turgai Olmez foi muito atencioso conosco, nos permitiu tomar o nosso vinho nas dependências do hotel. O hotel precisa de uma atualização, muito antigo.
Stayed 1 night in May 2026