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Best Western Inn Florence

3.0 star property

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Photo gallery for Best Western Inn Florence

Exterior
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Seasonal outdoor pool, open 7 AM to 11 PM, sun loungers
Free daily full breakfast
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Gym
$91
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
7821 Commerce Dr, Florence, KY, 41042
  • Place, Florence Mall
    ‪14 min walk‬
  • Place, Turfway Crossing
    ‪2 min drive‬
  • Place, Florence Antique Mall
    ‪2 min drive‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪11 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(59 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

9.4 out of 10
Exceptional
(21 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Inn Florence

Florence hotel with free weekday breakfast
Along with a 24-hour fitness center, this smoke-free hotel has a 24-hour business center and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Best Western Inn Florence offers 51 accommodations with MP3 docking stations and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Premium satellite television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Best Western Inn Florence features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wired and wireless Internet access. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, tour/ticket assistance, and laundry facilities. Onsite uncovered self parking is complimentary.

Best Western Inn Florence is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Free uncovered self parking on site
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free full breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 3 floors
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 25-inch TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Welcoming dogs and cats only
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: USD 30.00 per pet, per night
  • Crib (infant bed) fee: USD 15.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 7 AM to 11 PM
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Best Western Florence
Best Western Inn Florence
Florence Best Western
Best Western Inn Florence Hotel Florence
Florence Best Western
Best Western Florence
Best Western Inn Florence Hotel
Best Western Inn Florence Florence
Best Western Inn Florence Hotel Florence

Best Western Inn Florence Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 487 out of 1008 reviews
Rating 8 - Good. 303 out of 1008 reviews
Rating 6 - Okay. 112 out of 1008 reviews
Rating 4 - Poor. 66 out of 1008 reviews
Rating 2 - Terrible. 40 out of 1008 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful breakfast!
Stayed 2 nights in Jun 2025

2/10 Terrible

Russell

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible

Charged us for a room, but the building was under renavation and a room was not provided.
Stayed 1 night in Jun 2025

8/10 Good

Alison

Business traveler
The front entry is under construction. Is unsafe and workers loud & noisy. Equipment was left on the sidewalk making it hazardous. Housekeeper was vacuuming at 4 pm on a Sunday on the hallway. Staff was on the phone cursing to a family member. Pretty ghetto for the price.
Front entry
Front entey
Front entry
Stayed 1 night in Jun 2025

6/10 Okay

Therese

Liked: Staff & service
Disliked: Property conditions & facilities
Staff nice but dead bolt not working and solution wasn’t great…pet friendly room on ground floor. No other similar rooms on top floor but not many cars in parking so wasn’t sure of truth. Strong musty smell in room. Besides smell, room was clean, bathroom clean and good shower, comfortable bed.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and secure
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort

best western Florence

Would have been nice if it was disclosed that it was being remodeled. If my reservation would have been cancellable I would not have stayed. Rom was nice and comfortable but had a cracked mirror in bath sheet had holes and room had an odor. Other tha INSTANT COFFEE, breakfast bar was good and had very good variety (better than most in area)
room mirror
one bed sheet
adding a facelift.
Stayed 1 night in Jun 2025

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great stay. The breakfast was the best we have ever had. Each morning there were so many choices of food and drinks. 10 stars for the breakfast.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tamara A

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, soft pillows, nice front desk, felt comfortable. Thank you
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Property conditions & facilities, room comfort
The bed was very comfortable. The breakfast was delicious.
Stayed 1 night in May 2025

6/10 Okay

Diana, Lowman

Stayed 1 night in Jun 2025

6/10 Okay

Liying

Traveled with group
Very good location, room is clean, breakfast doesn’t have many selections
Stayed 2 nights in May 2025

8/10 Good

Jeana

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, bed was comfortable. Continental breakfast was good. Overall good experience.
Stayed 1 night in May 2025

6/10 Okay

Leslie

Stayed 1 night in May 2025

8/10 Good

Mark

Stayed 1 night in May 2025

10/10 Excellent

JUDITH

Traveled with partner
Liked: Amenities
Clean room, great staff and breakfast
Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Shawn

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The staff were friendly and the beds were comfortable enough. However, the pool was closed because they were renovating and we specifically wanted a place with a pool. There were no warnings about that. Also, our air conditioner didn’t work well so our room was quite hot. We couldn’t look out our window because it was covered for renovations. The front desk area smelled like smoke when we walked in.
Stayed 1 night in May 2025

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice but under renovations on the out side.
Stayed 1 night in Apr 2025

10/10 Excellent

Brad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and the bed was comfortable I never have any issues staying here this is my go to hotel while I always stay in Florence Ky I wouldn't stay anywhere else.
Stayed 1 night in May 2025

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Lorina

Liked: Cleanliness, property conditions & facilities
No elevator!!!!!!!
Stayed 1 night in May 2025

2/10 Terrible

Anup

Stayed 1 night in May 2025

6/10 Okay

Jeffrey

Liked: Cleanliness, room comfort

Front Desk

Hotel being renovated now. We found that in the early morning hours that the front desk was empty. We even called and nobody picked up. One of the front desk associates hand wrote and a note and posted on our door that someone was there, but we were not the only people to notice. We checked out today around 6am and again, nobody there.
Stayed 3 nights in May 2025

8/10 Good

Hal

Liked: Staff & service
Location
Stayed 1 night in Apr 2025